Vocational Nurse Customer Service

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

EDUCATION

KATERNIA MC CRANEY

***** ******* ******, **** ********, CA 92532 H: 951-***-**** ****************@*****.*** Responsible care coordinator proficient in referral process and promote quality and cost effectiveness . Passionate and motivated, with a drive for excellence. 10years in customer service and scheduling .

Clerical Time Management

Coordination Critical Thinking

Communications and Media Complex Problem Solving

Judgment and Decision Making

Private duty aide 08/2019 - Current

VNA Hospice & Palliative Care of Southern California - San Bernardino, CA Provide and maintain safe and secure, comfortable quality of private home services Caregiver 08/2019 - Current

Legacy Hospice and Palliative Care - Chino, CA

Maintain patient condition by observing physical and mental condition, intake and output, and exercise medication reminders

Home health aide 08/2013 - Current

In-Home Supportive Services - Lake elsinore, CA

Personal care services, transportation and accompanying to medical appointments, protective supervision and paramedical services as ordered by the doctor Lead / caregiver 04/2017 - 07/2019

Angel Hands Manor Assisted Living - Rancho Cucamonga, CA Record daily care notes, medication reminders, call in refills and make doctor's appointments, report any significant client changes to the in charge supervisor and to maintain a safe and secure environment, and answer phones and fax documents Unit secretary clerk 2019

Bellevue Career College of Nursing - Lake Elsinore, CA Clerical duties such as making copies and faxing documents . Greet visitors, answer incoming calls, route callers to the right department or patient room, answer questions from patients and visitors regarding test schedules and medical care Certificate : Licensed vocational nurse 2007

Career college of america - South gate, Cs

Anatomy and physiology, pharmacology, medical terminology, pediatrics, adult care and geriatric care, med surg, labor and delivery, charting Cna license : Cna 1998

American Red Cross - Glendale, CA

Class covers a broad range of topics, bathing, positioning, abuse and neglect, feeding and dressing, proper body mechanics, lifting and turning, infection control and catheter care and clinicals and dealing with depression and dementia.

Contact this candidate