Shauna Mazza

Stockton

Obtain a job as a customer representative

where I can use my exceptional

interpersonal and communication skills to

resolve customer issues and foster a

positive relationship between the customers

and the company.

Experience Education

2020-Present

Office Manager – RD Evans Company

Responsible for doing paperwork, coordinating subcontractors, and processing invoices; maintaining databases, collecting expense data, payroll and handling the recruitment and training of employees, and ensuring that the office is stocked with enough supplies.

2016-2020

Chief Manager – I-Hop

Responsible for the overall direction, coordination and evaluation of the Company unit. My duties included supervisor responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems. 2004-2016

Health Coordinator – Certified Care Management

Responsible for scheduling, organizing and managing all aspects of a patient’s healthcare maintenance and treatment. My duties included helping patients’ complete paperwork, communicating with a healthcare team about a patient’s treatment plan and educating patients about resources and options for managing their health.

2011-2016

Fan Fare Media – Media Manager

Responsible for leading the success of clients online marketing programs by providing leadership on campaign strategies, optimization and building strong relationships and establishing, clear lines of communication with clients, partners and staff. Use problem solving experience to assure flawless program execution to meet and exceed objectives.

2006-2008

Fry’s Food – Front End Customer Service Manager

Oversee and manage the efficient operations of all functions and activities of the Front-end. Adhere to all local, state and federal laws, and company guidelines. Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports. 1992-1996

High School

Rim of The World High School

Skills

● Customer Service

● Verbal & written communication

● Problem solving

● Detailed-oriented

● Compassionate & empathic

●

Contact

6751 N 23rd Drive

Phoenix, AZ 85015

602-***-****

adshdp@r.postjobfree.com

Contact this candidate