Data Entry Customer Service
Resume:
Certification Bridge To
Healthcare Curriculum:
William Rainey Harper College
Palatine, IL
***********@*****.***
Lake Zurich, IL 60047
Skills
Large-scale food preparation
and safety
•
• Snack preparation
• Generating leads
Updated alumni information and
keyed all contact details into
software database, maintaining
high levels of accuracy and
efficiency
•
Office supplies inventory
management
•
• Database software
• Customer Service
Leadership - Train and guide new
employees in performing
assigned tasks
•
• Teamwork
Effectively work with Microsoft
Excel, Word and Outlook
•
Invoicing- Print and sort
customer invoices
•
Quality Control - Inspect
merchandise
•
Re-Profile merchandise and
locations
•
Conduct daily cycle counts and
audit results
•
Overlook daily reports to assure
accuracy
•
• Medical Terminology
Education And Training
GED Summary Accomplished professional with 20+ years' experience in various aspects of warehouse and administrative operations. A self-motivated team player with the ability to prioritize and adapt rapidly within changing situations, in order to meet corporate goals. In search of a position in a result- oriented company. Seek challenges where skills are utilized toward continued growth and advancement. In quest of a challenging position that will give me the opportunity to work in a positive team environment to stimulate my commendable organizational skills and to grow professionally within and contribute to the company's needs.
Marshalls - Retail Sales Associate
Arlington Heights, IL
03/2022 - Current
Healthcare Plus - Caregiver
Chicago, IL
04/2022 - 05/2022
Nelida Banda
Summary
Experience
• Helped customers by answering questions and locating merchandise Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
•
Followed company policies, rules and procedures to promote company goals and maintain safety
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• Maintained clean sales floor and straightened and faced merchandise Organized store merchandise racks and displays to promote and maintain visually appealing environments
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• Worked with loss prevention in monitoring shopper behavior Helped customers complete purchases, locate items and join reward programs
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Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
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Processes customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly
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Provide exceptional customer service, assisting customers with their shopping experience
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Collaborate with team members and communicate clearly to the store management team
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Provide feedback to management on all products, inventory losses, scanning errors, and general issues
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• Break down pallets and separate merchandise according to item numbers
• Prepare clothing onto hanging racks to be distribute onto sales floor Maintained clean personal areas and prepared healthy meals to support client nutritional needs
•
Built strong relationships with clients to deliver emotional support and companionship
•
Andel Appraisal - Real Estate Assistant
Arlington Heights, IL
01/2022 - 03/2022
Prime Line Transportation - Administrator
Elk Grove Village, IL
09/2021 - 01/2022
Fifth Third Bank - Data Entry Processor
Rosemont, IL
Transported patients via wheelchair to and from rehabilitation and daily activities
•
Assisted with dressing guidance, grooming, meal preparation and medication reminders
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Determined specific needs and provided most appropriate level of services for patient well-being
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Cleaned house, ran errands, managed laundry and completed weekly grocery shopping
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Provided safe mobility support to help patients move around personal and public spaces
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Changed dressings, bandages and binders to maintain proper healing and sanitary measures
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Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
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Assisted clients with daily living needs to maintain self-esteem and general wellness
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Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
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Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
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Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
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• Managed filing system, entered data and completed other clerical tasks Completed forms, reports, logs and records to quickly handle all documentation for human resources
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Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
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• Performed research to collect and record industry data Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
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Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel
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Maintained personnel records and updated internal databases to support document management
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Aided colleagues, managers and customers through regular communication and assistance
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• Leveraged bookkeeping software and automated processes to reduce errors Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures
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Troubleshot employee concerns and recommended corrective actions to resolve issues
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• Generated reports to suggest corrective actions and process improvements
• Managed payroll, transactions, invoicing and financial inconsistencies. 06/2021 - 09/2021
Swiss Automation - Inventory Associate
Barrington, IL
06/2021 - 08/2021
Depot - Quality Control Inspector /Packer Operator Itasca, IL
06/2021 - 08/2021
Daily Herald Newspaper - Machine Operator Assembler Schaumburg, IL
11/2020 - 06/2021
R.R. Donnelley & Sons Co - Marketing Ads Preparation Associate St Charles, IL
12/2019 - 05/2020
Added documents to file records and created new records to support filing needs
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• Located and corrected data entry errors and reported to management Entered numerical data into databases with speed and accuracy using 10-key pad
•
• Compiled data and reviewed information for accuracy prior to input
• Monitored database updates and verified for correctness
• Reviewed completed work for compliance with regulations
• Coded and processed applications into required electronic formats. Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
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Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
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• Maintained inventory count, tracked usage and documented variances Addressed supply problems and developed creative solutions to prevent delays
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• Performed data entry and completed proper paperwork. Streamlined QA processes by working closely with development teams and staying abreast of changing product demands
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• Reviewed orders to verify products met specifications Maintained tidy and clean work areas to promote optimal productivity and safety standards
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Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
•
Set up and ran machinery to produce exceptional products for industrial needs
•
• Maintained equipment performance by lubricating and cleaning components
• Operated machining equipment safely with team of operators
• Maintained work environments safe and efficient at all times. Prepare over 500 orders for shipment as of bagging, sorting signs and ties for orders
•
• Document every order for preparation for payroll Order processing - handle orders as of Health Insurance,Home Depot, Dollar Tree orders accordingly
•
• Performed in all departments as needed as of CPU, APO and Kitting KEYENCE CORPORATION - Sales Data Assistant
Itasca, IL
03/2019 - 11/2019
Three Tree Car Wash - Customer Service Cashier
Schaumburg, IL
07/2018 - 09/2019
MANOR CARE - Dietitian Aid
Arlington Heights, IL
09/2018 - 01/2019
• Outstanding teamwork capabilities
• Packing- ensure correct product and proper packaging is utilized Create data driven solutions to customers and supporting sales operations-Data Migration
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Improve KEYENCE training program by providing statistical, data-driven experience-Market Research
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• Utilizing Excel to update customer files
• Performed strong organizational skills ; attention to detail
• Established working with over 100 customer emails daily Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
•
• Operating cash registers, and other electronics
Accepting payments, ensuring all prices and quantities are accurate and proving receipt to every customer
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Assisting in inventory duties in store, order merchandise by phone or leave order forms to management
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• Customer Service- Ensure Customer Satisfaction
• Established strong conversational aptitude
• Resolved customer complaints and maintained clean and tidy checkout area
• Counted money in drawers at beginning and end of each shift Restocked, arranged and organized merchandise in front lanes to drive product sales
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Answered questions about store policies and concerns to support positive customer experiences
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• Managed over 50 customers per day
• Assistance
Task list of AM/PM Aid #1 Set up cooler with Nectar & Honey beverages, juices and yogurts
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• Set up condiment station (cereal bowls, salt, pepper, brown sugar)
• Prepare over 80 meal tickets for tray line
• Transfer call orders from board to tickets
• Start tray line
• Take out garbage after each meal
• Resets dry trays with tray covers and napkins
Task List AM/PM Aid #2 Brews coffee, makes Ice/Hot water and Milk tubs for coffee carts and sends carts to right unit
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Set up speed rack, beverages, desserts and condiments, works end of tray line
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Performed cleanliness around all areas of kitchen as of toaster, sweep kitchen after each meal, wash dishes, restock carts
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• Delivery carts after preparation and after each meal AGCO Parts Division - Bin Order Picker Processor
Batavia, IL
06/2017 - 02/2018
Quality Associates Incorporated - Quality Scanning Supporter Woodridge, IL
03/2017 - 06/2017
Helen & Brett Enterprises - Administration Assistant Lisle, IL
10/2016 - 02/2017
Pelbo America's - Customer Service Associate
Naperville, IL
• Use of medical terminology
Picking and matching over 300 orders nightly, sorting orders getting them ready for shipment
•
• Work in other departments if needed
• Outstanding teamwork capabilities
• Train and guide new employees
• Packing-ensure correct product and proper packaging is utilized
• Order Processing-Print, Sort and Handle Orders accordingly
• Qualified Machine operator of use of any machine equipment
• Established and performed high customer service
• Demonstrate solid understanding of saving documents Prepping and preparing accounting year end data reports into word document data base system
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Pulling stables, prepping scanning operation, running scanners, indexing as well as reviewing documents into database
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• Strong organizational skills, attention to detail
• Performed over 500 documents daily
Reciprocate to emails and answer phone calls to any inquiry customers may have
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• Memorandum customers to events and dentistry courses
• File,separated, inspect and distribute Registration badges
• Construct on site Registration services
• Equip technical equipment
• Conducted clientele to and from applicable on site areas of questions
• Administer along with assist upon on site employee's recognition of service
• Ensure customer satisfaction
• Order processing-print, sort and handle orders accordingly
• Sort and pack orders in efficient and accurate manner
• Effectively work with excel
• Exceptional time management capability
• Ability to multitask management capability
Worked with supervisors and management to maintain status reports and update information for clients
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Prepared packages for shipment, pickup and courier services for prompt delivery to customers
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Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers
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• Managed and organized over 500 tickets daily
08/2016 - 09/2016
• Process and transmit orders
• Pick orders and prepare for shipment
• Answer and take orders by phone or email
• Apprehend merchandise, order replacement parts and monitoring inventory
• Ensure customer satisfaction
• Data entry, create and revise reports
• Packing-ensure correct product and proper packaging is utilized
• Order processing-print, sort and handle orders accordingly
• Receiving-confirm proper delivery of merchandise
• Invoicing-print and sort customer invoices
• Strong organizational skills: attention to detail
• Exceptional time management capability
• Ability to multitask management capability
• Effectively worked with Quickbooks system
• Established and processed 20 to 30 orders daily
Contact this candidate