Representative Support Operations Manager

ARLENE OSBORNE BENNETT

Fayetteville, NC 910-***-**** ********@*****.***

https://www.linkedin.com/in/arlene-osborne-bennett-5b2a4a25/

STRATEGIC PLANNING CONFLICT RESOLUTION LOGISTIC OPERATIONS

Operations and Logistics Manager with a Secret Security Clearance leveraging continued education and 20+ years as a proven leader and manager. Able to multi-task projects and programs placing the right personnel and resources as needed to meet internal and external requirements. Possess a comprehensive background in logistics management, logistics concepts, maintenance management, equipment acquisition, transportation, problem solving. Record of success heading multi-million-dollar budgets to expand organizational objectives, develop capabilities, support growth, and contribute to the ongoing improvement and organizational alignment. Skilled at managing costs, schedules, and performance with a demonstrated ability to deliver quality results. Proven ability to combine vision, ingenuity, and strong business acumen with well-developed project management and leadership qualities to support organizational effectiveness, reach, and overall expansion.

Quality Assurance

Cross Functional Leadership

Team Building

Regulatory Guidance

Training and Instruction

Administration Support

Employee Relations

Record Management

Personnel Management

CAREER HIGHLIGHTS

Operations Management Took the strategic vision of executive leadership and swiftly developed detailed plans of action, guiding staff in the execution of groundbreaking organizational objectives.

Training/Development Improved organizational performance through hands-on training and a leadership approach that emphasized decision-making through active listening. Designed and implemented integrated training programs in close collaboration with senior leadership analyzing current training demands and devising innovative and appropriate solutions.

Problem Solving/Analysis Analyzed internal processes while recommending and implementing procedural or policy changes to improve and streamline operations while promoting overall mission accomplishment

PROFESSIONAL EXPERIENCE

United States Army Various Locations 1995 - Present

Material Management Supervisor (2017 - 2019)

Coordinated and synchronized with higher and lateral commands for mission execution; maintains oversight within Leveraging Sustainment Expeditionary Command (LSEC) to all sustainment units east of the Mississippi river. Maintained responsibility for 19 Supply Support Activity's (SSA) performance metrics, Authorized to Forecast (ATF) health, overage repairable, and demand satisfaction. manages the processing

Edited and controlled critical time sensitive logistical data to the whole sale supply level; manages and advises the SSA performance matrix, operations, and safety standards

Facilitated the oversight of repair part research for the equipment readiness section. managed logistics supply and maintenance programs such as Command Supply Discipline Program (CSDP), and (Supply Excellence Award Program

Spearheaded the sourcing of over $2M of critical contractual requirements to support efforts of Hurricane Harvey; Developed, reviewed, and implemented logistical supply program policies

Ensured volatility did not cause waste of resources, supervised contracts valued at $45M for base operation buildup in joint effort for U.S. Forces in support of Hurricane Maria

Monitored progress and provide technical advice and guidance to SSAs, assisted in the reconciling of repairable parts reducing the cost from $1M to $500K, saved over $14M over 6 months period

Logistics Management Supervisor (2014 - 2017)

Served as Logistics Management Supervisor, providing technical/functional advice and assistance as well as providing the command the ability to leverage internal logistics leadership across multiple countries. Managed the complexity of sustaining company’s operations and provided the continuity to collaborate with strategic partners

Advised the leadership regarding areas of supply, maintenance, transportation, field services, facilities/engineering support, utilities management, and equipment acquisitions

Oversaw the property reconciliation for critical military operations, recovered 355,839 pieces of equipment valued over $1.1B; Provided advance, comprehensive, and effective Decision Support Tool training to 50 personnel tailored to Strategic level operations and to facilitate decision making

ARLENE OSBORNE BENNETT PG 2

Cont.

Maintained close and continuous liaison with various agencies to resolve logistical problems which may arise; Provided significant capacity, functionality, management, and leadership in support of at least 3 major military operations

Assisted in validating equipping documents for sustainment groups and attended the vital meetings on a weekly basis to ensure Force Management and Integrations are properly sourced

Spearheaded the sourcing of over $6M of critical modernization equipment to better support high leveled military missions; Coordinated staff assistance visits and inspections of subordinate commands

Applied a broad understanding of total supply systems plus the latest concepts in automation, systems analysis, systems administration, maintenance, storage, inventory management, acquisition concepts/strategies and transportation

Senior Operations Manager (2013 - 2014)

Served as the Senior Operations Manager, a forward deployed subordinate command of Army Sustainment Command supporting over 11,000 military personnel and contractors. Responsible for coordinating and directing internal and external tasking

Supervised the preparation and execution of all training, plans, tracks, and coordinates collective training for assigned organization

Spearheaded military requisitions and order processing in support of vital military operations, Provided over $62M of equipment through assigned organization

Tracked logistic transactions using appropriate recording systems Material Management System (MMS) and overseen the routing of supplies to ensure that inventory requirements are met

Communicated with department management through email and phone calls regarding the status of equipment and supply orders

Conducted periodic reviews of inventory levels to ensure that customer demands are met and exceeded; Collaborated with clients to coordinate distribution of required inventory

Material Management Supervisor (2010 - 2013)

Served as the Supply and Service Manager supporting 20K military personnel and civilian contractors in support of military operations. Supervised the Strategic Bulk Fuel Farm and Hardened Fuel Bunkers in excess of $3M gallons of fuel. Supervised and maintained the responsibility for the health and welfare of assigned personnel; The charged with the responsibility for the combined commodities and army property valued at $3M

Identified and analyzed operational and administrative issues as they arise and develop plans with recommendations to correct those deficiencies

Assisted management in identifying financial, personnel, and material needs; collaborating with personnel in improving methods or procedures

Provided operational and administrative interface between the organization and program offices to coordinate and execute acquisition programs

Managed the budget and procurement of office supplies, equipment, materials, and services needed to support the program utilizing the Government Purchase Card

Assigned daily work assignments, assessed work performance, trained, and developed subordinate workers to ensure consistent results and mission accomplishment

EDUCATION CERTIFICATIONS

Bachelors of Science Criminal Justice & Criminal Administration Excelsior College Columbia Circle, NY

Associates of Arts & Science Criminal Justice & Forensic Science Columbia Southern University Orange Beach, AL

Lean Six Sigma Green Belt Lean Six Sigma Master Black Belt Customs & Border Clearance Agent Course Demonstrated Senior Logistician Course Logistics Engineer Certification(NC Department of Labor) Logistics Engineer Certification (US Department of Labor)

SPECIALIZED MILITARY TRAINING

Global Combat Support System Decision Support Tool IMI Senior Enlisted Joint Professional Military Education Course

Assets Visibility Course Supervisor Development Course Digital Training Management System Total Employee Development Operational Contract Support Self-Structured Development Course Level 4

Joint Logistics Support Operations PH II. Logistics Leaders Contracting Officer Representative Support Operations Phase I Automated Logistical Specialist Senior Leaders Basic Leaders Course Standard Property Book System Course

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