JONATHAN

CARTER

Athens, Ga *****

706-***-****

adshbd@r.postjobfree.com

PROFESSIONAL SUMMARY

Accomplished and highly motivated IT professional with 10 years of experience in network administration, system administration, help desk, Management and information assurance roles. Proven to be a trusted and competent leader. Adept at learning and applying new skills quickly; possess strong communication skills in working with Supervisors, technical staff, end users. Provided training to technical and non-technical staff.

SKILLS

Operating systems: windows 2008r2/2008/2003 servers, windows 10/ 7/vista/xp, Unix, ais.

Software/applications: MS office (word, excel, PowerPoint, outlook), Visio, SharePoint/designer

2008/2005, adobe photoshop, Dreamweaver, fireworks, Symantec ghost server, VMware workstation,

Esx server, qtip scanner, e-eye retina network security scanner, gfi languard, solar- winds ip

IP Address management, active directory,

CISCO VOIP, CALL MANAGER, And Video Teleconferencing

Networking: lan, pop, smtp, dhcp, tcp/ip, wins, dns, vlan, bgp, ospf

Hardware: dell latitude/precision laptops, dell power edge 1950/610/710, dell power vault

Md1000/3000, sun fire x4100 m2, cisco catalyst 3750g/3560g, cisco ip phone 7941/7961, netapp

Fas2020, printers and peripherals,

Documentation and reporting

Excellent communication abilities

Inventory management

Marketing skills

Organizational Skills

Problem-solving abilities

Project management

Training

Time management

Teamwork

Strong communication abilities

Presentation skills

Outstanding people skills

Multi-tasking and negotiation

Client and vendor relations

EXPERIENCE

Owner Axiom Marketing Group Clarksville, TN

December 2018 - Current

Actively Recruit and acquire new contracts and clients.

Managed, oversaw, and reviewed accounts for fortune five hundred companies.

Hired, trained and developed promotional staff in assigned campaigns.

Conducted regular training's for staff to ensure knowledge in client's, promotions and industry specifics.

Attend various events throughout the local area for designated clients.

Assisted in setup and distribution of all promotional collateral and retail merchandising.

Closely worked with CEO and other company managers to strategize marketing and advertising.

Monitored Hours worked and ensured payroll was completed properly.

Provided Business development to owners in other markets.

Assistant Director Premier Global Events Augusta, GA

October 2017 - December 2018

Oversaw 15 to 20 accounts managers.

Managed, oversaw, and reviewed accounts for fortune five hundred companies.

Hired, trained and developed promotional staff in assigned campaigns.

Conducted regular trainings for staff to ensure knowledge in client's, promotions and industry specifics.

Attend various events throughout the local area for designated clients.

Assisted in setup and distribution of all promotional collateral and retail merchandizing.

Closely worked with CEO and other company managers to strategize marketing and advertising.

Monitored Hours worked and ensured payroll was completed properly.

Managed opening multiple offices in 3 states.

Provided Business development to owners in other markets.

Assisted other markets with employee retention and changing their culture.

Raised sales by 30%.

Built multiple successful teams in different locations.

Top 1% of the company Awarded Marketing Firm Axiom Marketing Group.

General Manager Waffle House Whitehouse, TN

October 2016 - October 2017

Recruited and trained quality workforce and motivating them to perform their jobs based on the company standards.

Ensured quality customer service and great food experience while maintaining a cost-effective operation in a great working environment.

Coached and counseled team members as well as other management staff.

Trained and developed the restaurant's team to the expected performance and certification levels.

Hired, trained and developed promotional staff in assigned campaigns.

Senior Account Manager Brilliant Solutions Nashville, TN

October 2015 - October 2016

Oversaw five to seven accounts managers.

Managed, oversaw, and reviewed accounts for fortune five hundred companies.

Hired, trained and developed promotional staff in assigned campaigns.

Conducted regular trainings for staff to ensure knowledge in client's, promotions and industry specifics.

Attend various events throughout the local area for designated clients.

Assisted in setup and distribution of all promotional collateral and retail merchandizing.

Closely worked with CEO and other company managers to strategize marketing and advertising campaigns.

Network Administrator, Help Desk, Information Assurance NCO UNITED STATES ARMY Fort Campbell, KY

May 2013 - October 2015

Provided superior troubleshooting of PC hardware and software, network connectivity, network printers, and audio/visual equipment,

Designed and implement a classified network system that uses both LAN and WAN technologies.

Created Organizational Units, User Accounts, Groups, and assigned NTFS permissions

Supplied 3500+ hours of server support during training exercises; increases communication ability between Brigade and battalions through extensive system configurations.

Maintained 100% accountability of $11,000,000 worth of IT assets; provides training/mentoring for up to 4 Network Operations Staff and 3 staff in automation/Help Desk operations while processing 1,500 trouble tickets.

Monitored and maintained the network Infrastructure ensuring maximum reliability

Supervises operations, administration and system/software information; installs, configures, maintains and provides training on hardware/software and multiple server environments.

Trains staff and management on writing scripts for and maintaining a SharePoint portal; identifies and develops/implements resolutions for information assurance issues.

Managed VMs and installed Windows Server 2008 R2 and Windows 7 64bit and configured the VMs to participate in network requirements

Scans network utilizing e-Eye Retina and QTIP scanners, executes patches with GFI LanGuard and Microsoft Windows Server Update Services (WSUS).

Nodal Networking Supervisor, WAN Manager UNITED STATES ARMY Schweinfurt, DE

May 2010 - May 2013

Administered/maintained Active Directory content/structure, created accounts and assigned user permissions in the role of Information Management Officer.

Oversaw 15 Soldiers and in excess of $8,000,000 worth of communications equipment.

Executed superior support and optimized operations to onsite and remote users

Configured, programed and provided maintenance for Cisco switches, routers and executed network cabling for mission essential staff

Managed data recovery operations, tracked IT assets and utilized a Remedy system to manage trouble tickets;

Assisted Blackberry users with Setup, deployment, email synchronization and issue resolution

Developed/implemented system baseline images on multiple networks and Standard Operating Procedures and training guides for the team and end users.

Video teleconferencing Trainer operator and maintainer.

System Administrator UNITED STATES ARMY Fort Drum, NY

January 2008 - May 2010

Maintains 100% accountability for $5,000,000 worth of IT assets; provides training/mentoring for up to 9 staff in automation/Help Desk operations while processing in excess of 1,500 trouble tickets.

Worked with NETOPS to manage and control the network configuration and reliability.

Managed operations, administration and system/software information; installs, configures, maintains and provides training on hardware/software and multiple server environments and cisco routers.

Responsible for the configuration, maintenance and troubleshooting of the Brigade's Joint Node Networking System.

Provided oversight of the network hierarchy, was responsible for maintaining the network of 3BCT 10th MTN DIV through-out all of theater.

Provided off-site maintenance as a dispatched technician and subject matter expert to locations with issues.

Trained and mentored staff on equipment to ensure they were able to operate independently in austere locations.

EDUCATION

Clarke Central High School, Athens, GA

ADDITIONAL INFORMATION

Willing to relocate: Anywhere

Contact this candidate