Rola Faraj

** ******** ****

Troy, NY *****

518-***-****

518-***-****

QUALIFICATION SUMMARY

Thirteen years of quality experience in the administrative field business, Intepreter and Operation. Outstanding attention to details. Accurate, self-starter able to work under pressure, with superior customer service and problem-solving skills. Team player who is highly accountable and willing to put an extra effort into any project to achieve positive results. Always tactful with an upbeat attitude. Quick learner and works with speed and efficiency.

EDUCATION

Hudson Valley Community College, Two years Associate Degree in Science and two years Individual study with the concentration in Criminal Justice

WORK HISTORY –

Professional Development

Administrative Assistant 11//01 -Present

Administration and Contract Management – HRI not NYS Dept. of Health

New York State Department of Health

Primary responsibility as a liaison between HRI and DOH programs for purchasing and travel department.

Review, discuss, process and sign purchase requisitions and travel vouchers.

Receive, review and process vendor invoices and receiving information for vendor payment.

Organize and maintain accurate record of standing purchase orders and other clerical duties

Vendor communication, problem solving and troubleshooting

Responsible for training new and/or temporary employees and delegation of assignments.

Provide IFAS report and check Grant’s information to program staff and vendors

Review and Process Contract Management System and Database Maintenance

Mail and supply Request/Overnight FedEx Mail request

Coordinate ordering supplies/Manage bulk train tickets

telephone coverage for all lines

Support/Operations

Enter CMS Packets into CMS Database

Title and File DMS Vouchers and contracts

Phone Interpreter

New York State Senate/Government

Administrative Office 02//99-03/01

Computer processing, spreadsheet and database management.

Staff support and proper protocol.

Designed and maintained an up-to date master file (general data, petitions, questionnaires with multiple codes, various letter reports and memos

Providing assistance to correct data entry

Reviewing incoming mail to determine significance and referring to appropriate staff

Assisting in preparing mailing, photocopying, scanning and making building deliveries and other administrative duties as assigned

Interpreter

New York State Dept of Taxation and Finance 04/02–Present

Arabic-English Translator and Transcriber

All Language Services Schenectady, NY 4/14-Present

Telelanguage Phone Interpreter Arabic-English 8/14-Present

Interpreter and Transcriber United States District Court Northern District of New York 5/95-2010

NYS Department of Health Office and Phone Interpreter 2/02-Present

Cyracom over the phone interpreter 4/16-Present

CTS over the phone interpreter 9/15-Present

Colonie Center School District 9/16-Present

Rola Translation Services 01/21-Present

Trainings

Medical Interpreter Training for Mami 6/26/14

Community and Business Training Lebanon 7/20/13

Certificate of Completion Translator Training for Testing at Albany City School District 03/2019

Certificate of Attendance Business Writing Basics for professionals 06/24/02

Certificate of Attendance Conflict Management and Confrontations Skills 10/09/02

Certificate of Attendance the Essentials of Credibility, Composure and Confidence 03/04/03

Certificate of Completion Controlling Risk in the Workplace: the Manager Role 12/12/13

SKILLS

Office, Word, Ms Word Perfect, Access, PowerPoint, Excel, Word Processor, Lotus Notes, Lotus Approach, Word Pro, Internet Explorer, DocStar Electronic Filing, SQL and On Line Master file Information., CMS, J Drive, and DMS, SFS, and Google.

REFERENCES UPON REQUEST

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