Rola Faraj
Troy, NY *****
QUALIFICATION SUMMARY
Thirteen years of quality experience in the administrative field business, Intepreter and Operation. Outstanding attention to details. Accurate, self-starter able to work under pressure, with superior customer service and problem-solving skills. Team player who is highly accountable and willing to put an extra effort into any project to achieve positive results. Always tactful with an upbeat attitude. Quick learner and works with speed and efficiency.
EDUCATION
Hudson Valley Community College, Two years Associate Degree in Science and two years Individual study with the concentration in Criminal Justice
WORK HISTORY –
Professional Development
Administrative Assistant 11//01 -Present
Administration and Contract Management – HRI not NYS Dept. of Health
New York State Department of Health
Primary responsibility as a liaison between HRI and DOH programs for purchasing and travel department.
Review, discuss, process and sign purchase requisitions and travel vouchers.
Receive, review and process vendor invoices and receiving information for vendor payment.
Organize and maintain accurate record of standing purchase orders and other clerical duties
Vendor communication, problem solving and troubleshooting
Responsible for training new and/or temporary employees and delegation of assignments.
Provide IFAS report and check Grant’s information to program staff and vendors
Review and Process Contract Management System and Database Maintenance
Mail and supply Request/Overnight FedEx Mail request
Coordinate ordering supplies/Manage bulk train tickets
telephone coverage for all lines
Support/Operations
Enter CMS Packets into CMS Database
Title and File DMS Vouchers and contracts
Phone Interpreter
New York State Senate/Government
Administrative Office 02//99-03/01
Computer processing, spreadsheet and database management.
Staff support and proper protocol.
Designed and maintained an up-to date master file (general data, petitions, questionnaires with multiple codes, various letter reports and memos
Providing assistance to correct data entry
Reviewing incoming mail to determine significance and referring to appropriate staff
Assisting in preparing mailing, photocopying, scanning and making building deliveries and other administrative duties as assigned
Interpreter
New York State Dept of Taxation and Finance 04/02–Present
Arabic-English Translator and Transcriber
All Language Services Schenectady, NY 4/14-Present
Telelanguage Phone Interpreter Arabic-English 8/14-Present
Interpreter and Transcriber United States District Court Northern District of New York 5/95-2010
NYS Department of Health Office and Phone Interpreter 2/02-Present
Cyracom over the phone interpreter 4/16-Present
CTS over the phone interpreter 9/15-Present
Colonie Center School District 9/16-Present
Rola Translation Services 01/21-Present
Trainings
Medical Interpreter Training for Mami 6/26/14
Community and Business Training Lebanon 7/20/13
Certificate of Completion Translator Training for Testing at Albany City School District 03/2019
Certificate of Attendance Business Writing Basics for professionals 06/24/02
Certificate of Attendance Conflict Management and Confrontations Skills 10/09/02
Certificate of Attendance the Essentials of Credibility, Composure and Confidence 03/04/03
Certificate of Completion Controlling Risk in the Workplace: the Manager Role 12/12/13
SKILLS
Office, Word, Ms Word Perfect, Access, PowerPoint, Excel, Word Processor, Lotus Notes, Lotus Approach, Word Pro, Internet Explorer, DocStar Electronic Filing, SQL and On Line Master file Information., CMS, J Drive, and DMS, SFS, and Google.
REFERENCES UPON REQUEST