Mariam Mohamud Hussein
Telephone: +254-***-****** (WhatsApp) (mobile)
Email: *****.*********@*****.***
Profile
A highly motivated aviation screening officer. A hardworking and energetic individual who is able to undertake complex tasks. An excellent communicator in English, Swahili, Somali and Arabic, both in social and technical aspects. An experienced and flexible security off with excellent customer service skills.
Key Skills
• Proven ability to work in a team
• Customer service skills
• Adaptable and flexible
• Ability to work under pressure
• Computer skills including Microsoft Office.
• Working to strict guidelines and within national and international regulations Vocational Training
• Aviation Screening Officers course
• Aviation Screening Officer (Refresher) course
• Health and Safety awareness course
Experience
G4S Kuwait – Kuwait International Airport December 2016 – 2021 Aviation Screening Officer/ Administrative Support
• Conducting pre-flight screening of passengers, staff and crew and their baggage prior to their entry into the airport Security Restricted Area (SRA) and Departure Gates
• Managing access control into and within the SRA by conducting Identity Pass checks, ensuring the holder is allowed within the area
• Monitoring access points, passengers, vehicles and other organisation employees and stakeholders at different entry points with in the airport
• Reporting of incidents promptly and accurately to the supervisors during the shift
• Responding to passengers’ issues and concerns in a timely and professional manner
• Conducting vehicle searches at vehicle access gates into the SRA
• Observing G4S Occupational Health and Safety policies and reporting any issues
• Working to the standards required in the G4S Aviation Security Operators Training Programme, the Airport Security Programme and the National Civil Aviation Security Programme
• Working as an administrative assistant in a busy training department, part time, responsible for all aspects of training paperwork
• Collating of training records and filing as required by G4S Training Manager
• Managing the Training Manager’s appointments
Ultimate Security Company February 2014 – December 2016 Screening Officer
• Screening of all persons as they entered the premises and issue and control of passes.
• Monitoring and authorising the entrance and departure of all employees, visitors and other persons requiring access. To secure against theft and maintain a visible security presence
• Welcoming visitors and directing them to the correct departments
• Patrolling the premises to prevent and detect loss of company property and detect signs of intrusion
• Responding to incidents
• Record keeping and risk assessments
Lavington Security Co. Ltd May 2011 – November 2013 Screening Officer
• Screening of all persons as they entered the premises and issue and control of passes.
• Monitoring and authorising the entrance and departure of all employees, visitors and other persons requiring access. To secure against theft and maintain a visible security presence
• Welcoming visitors and directing them to the correct departments
• Patrolling the premises to prevent and detect loss of company property and detect signs of intrusion
• Responding to incidents
• Investigating all complaints brought by the clients Educational Background
2010 Career Training Centre
Certificate in Computer Packages
2004-2007 CGHU Secondary School
Kenya Certificate of Secondary Education
1997-2003 Langata Junior School
Kenya Certificate of Primary Education
Key Competencies
• Effective Communication Skills – both spoken and written
• Leadership skills and the ability to accept responsibility
• Team player
• Excellent, proven and documented, Customer Service skills
• Problem solving and Report Writing Skills