Qa Manager Scrum Master

IGOR OLEYNIKOV, M.B.A 416-***-**** ********@*****.***

•Over 20 years of experience in leading complex QA projects in various industries and managing testing and integration.

•Over 20 years of experience in defining and implementing testing methodologies at banks, government and insurance company.

•Holds a Master’s Degree in Business Administration, and has been recognized as an expert in the field of Software Quality Assurance.

•Solid knowledge of various regulatory requirements like Basel Accord, Trading Compliance (IROCC) and Capital Markets

•CMMI trained and certified and is a member of Quality Assurance Institute, and is also PMI designated

•8+ years’ experience within Capital Markets from TD Securities, Investors Group, BMO investor Line, and Scotia Capital

•10+ years of agile delivery experience gained from all roles

•15+ years’ experience in mobile, test automation, test data, test environment and technical testing

•Over 15 years’ experience in Business Intelligence Applications – data warehouse, data marts, OLAP, reporting. Strong knowledge of ODS and Data Mart Data model design (both normalized and Star Schema entity and logical)

•Extensive involvement in the full cycle of software design process including analysis, requirements definition, design, interface implementation, data warehouse design, testing and implementation.

•Extensive experience with SDLC Methodologies: Agile (Scrum and Kanban), Waterfall, Iterative

•Efficient, reliable with excellent leadership and motivational skills

•Team player with excellent verbal and written communication and interpersonal skills

•In depth understanding of software development lifecycle and software testing methodologies -Unit, Functional, Integration, System, Business Acceptance(BAT), Regression, Load, Stress, Performance

•Proven track record in leading teams during testing of multi-million IT projects using modern automated test tools and techniques.

Functional Experience

•Hands on QA manager with solid leadership and mentoring skills.

•Many years of experience in various testing methodologies – manual, automated, functional, regression, non-functional, usability, operability, integration and user acceptance testing.

•Agile, waterfall and iterative projects experience.

•Multitasking – managing many projects at the same time.

•Over 20 years of working in large data intensive projects

•Daily reporting to the DRB, Program Working Group and Executive on testing progress and defect metrics.

•Input into overall project plan with respect to estimation, forecasting and management of the testing work effort including cost and resource allocation.

•Development of scope and creation of Test Strategies and Plans.

•Oversaw creation of all testing documentation using risk based approach.

•Ensured that project partners are consulted on test strategy, planning and test cases design and that proper signoffs are received.

•Gate keeping – ensuring all entry / exit criteria are met before progressing to next testing phase or implementation.

•Ensure testing tracks to the plan and leadership of re-planning effort if required.

•Development and execution of recommendations and remediation plans to turn yellow / red projects back to green.

•Review and approval testing approach and estimates by vendors.

•Coordination of multiple business and stakeholder groups for all test planning and test execution phases.

•Review and provide estimates on change requests.

•Creation, validation and execution of automated and manual test cases.

•Tracking defects in defect management tools (HP ALM, JIIRA, IssueView, and MS Excel) and generating defect reports.

•Chairing of daily defects meetings with testers, developers, BAs and vendors.

•Identification and assembly the appropriate blend of talent, development of people and teams.

•Providing leadership, coaching and mentoring to both Technology and Business Testing Groups.

•Design and implementation of defect management process.

PROFESSIONAL EXPERIENCE:

Prairie Payments Joint Venture (PPJV) August 2021 – Present

Program Test Manager

Program - PPJV objective transitioning the current payment processes and platforms for Prairie Credit Unions and Centrals for multiple payment types such as - Automated Funds Transfer (AFT), Wires, Interac e- transfers, Bill Payments, and Cheques to the IBM Payments as a Solution (PaaS) platform.

•Responsible for setting program level testing strategy and accountable for overall testing delivery for functional and non-functional testing.

•Hired and managing five testing leads – one for each payment stream and environment manager.

•Hands on test lead for Bill Payments, New Billing, New Settlement and Reporting workstreams.

•Responsible for coordination of testing between Credit Unions and Centrals and vendors (Celero, IBM).

•Created overall PPJV SIT, UAT and NFT test strategies.

•Designed test and defect management process.

•Acted as a gatekeeper to move testing between various test phases and deployment to production.

•Single point of contact for PPJV executive team for all testing related activities, decisions, issues and strategies.

•Responsible for proactively identifying areas of potential risks and impact to overall success of PPJV program.

•Responsible for identifying options to mitigate testing risks that are aligned with overall PPJV program objectives.

•Responsible for identifying metrics for measuring testing process efficiencies.

•Responsible for environment management for all payment cycles and vendors.

•Responsible for executive level reporting.

•Participate in Project Change Request (PCR) review meetings to provide QA perspective and effort estimates.

•Participate in overall release management and payment stream update.

•Participation in identification of QA needs, defining QA roles, interviewing potential candidates and hiring resources.

•Responsible for QA work estimation and sizing of any new initiatives within the PPJV program.

•Prepared project change requests for negotiating with vendors and partners.

Ktalisys December 2020 – August 2021

Senior QA Manager (hands on)

Project: CI Investments – Trading System Modernization (Agile)

Environment: DevOps, Python, MS SQL Server, C#, Microsoft Teams

•Prepared acceptance criteria for user stories using DevOps.

•Participated in sprint planning and retrospective.

•Estimated, Prepared and Executed Test Cases and Test data

•Created test data for development and QA use.

•Collaborate closely with other team members and cross functional departments (BA, DEV, UAT)

•Isolated, replicated and report defects and verified defect fixes.

•Run automated Python test scripts

Next Pathway July 2020 - November 2020

QA Manager (hands on)

Canadian Tire – Oracle Transportation Management (OTM) Implementation (Agile)

Environment: OTM, Hadoop (Hive, SparkSql), Oracle, Power BI (desktop and online), Azure Client, JIRA, Confluence, qTest

•Prepared Test Strategy and Test Plans – Functional and Nonfunctional.

•Planed, Estimated, Prepared and Executed Test Cases and Test Scripts to ensure the quality of deliverables.

•Identified test requirements from specifications, mapped test case requirements and design - backend database testing in different environments and user interface.

•Created test data requirements for development for QA use.

•Collaborate closely with other team members and cross functional departments (BA, DEV, UAT) and vendors.

•Execute and evaluated manual or automated test cases and reported test results.

•Ensured that validated deliverables meet functional and design specifications and requirements.

•Isolated, replicated and report defects and verified defect fixes.

Yummy Market July 2019 - July 2020

Project Manager / Business Analyst / QA Manager

Project: Migration of Yummy Market Human Resources system for Ceridian Dayforce and Powerpay to Kronos for HR and ADP for payroll processing. CaseWare implementation. Upgrades to Digital Loyalty program.

•Prepared Project plan using Microsoft Project.

•Gathered requirements and prepared Business Requirements Document.

•Advised Director of Finance when vendors’ documents are ready for sign off.

•Completed templates as required by Kronos and ADP.

•Held regular communications with vendors to ensure requirements are clearly understood and schedule is adhered to.

•Created Test Strategy and test cases.

•Guided users in User Acceptance Testing of the system.

•Worked with Ceridian to ensure smooth off-boarding of Yummy Market based on present contract, including obtaining data dump of employee information from Ceridian Dayforce.

•Worked closely with Kronos to ensure accuracy of employee data received from Ceridian.

The Bank of Nova Scotia – Fraud Technologies and payments June 2018–May 2019

Senior QA Manager / Test Scrum Master – PRM 8.8 upgrade project; Test Automation Lead – Application Fraud Management project

Integration of debit and credit card transactions with API in Azure cloud and risk management system in vendor cloud.

Environment: ACI PRM 7.1 & 8.8, Nuance Interactive Voice Response (IVR) Auto Dialer, FICO AFM, PCF, Azure Cloud, hybrid SDLC – Agile and Waterfall; Java, C#, Oracle SQL, .NET., REST API, UFT, Selenium, CI/CD, Datastage ETL, Postman

Responsible for quality assurance and testing leadership of API, System Integration, UAT, Functional and Non-functional (including operability) testing of complex systems for the following projects:

•Source systems (CICS/IMS) for credit and debit card transaction through RESTful API to ACI Proactive Risk Manager (PRM) – to catch and prevent fraudulent transactions.

•Online channels for submitting credit application through RESTful API to FICO Application Fraud Management and integrating with Emaialage, ThreatMatrix and Credit Bureau (Trans Union and Equifax) – to detect and prevent fraudulent credit applications.

•Participated in daily scrums, worked with Product Owner and BA on mapping the stories to business needs.

•Worked with the business to define Business Outcome Testing (BOT)

•Created Test Strategy, Test Plans and Test Scenarios for Functional, System Integration, User Acceptance and Regression Testing.

•Identified test cases for regression scope for various releases.

•Created test data requirements based on the transaction types and data mapping documents.

•Conducted test strategy and test scenarios review with the business.

•Coordinated deliverables from various groups – offshore source system testing, application testing, and vendor testing and defect resolution.

•Coordinated defect management among various internal, external teams and the vendor.

•Created automated testing scripts using Postman for basic API and services testing.

•Acted as a scrum master on testing aspects of the project.

•Created stories and test cases in JIRA and moved them through Kanban board as work progressed through various cycles.

•Coordinated multiple teams

Investors Group April 2016 –April 2018

Program Test Manager / Product Owner Charles River – Integration& UAT testing.

Integration of trading transactions between R-Broker trading back office, Charles River and stock market systems.

Environment: Charles River, RPM R-Broker; National Bank of Canada as Custodian, FundServe, SaaS, Jira; Java, C++, Oracle SQL, .NET,

SAP Ariba for the financial services industry

Responsible for:

UAT, Functional, System Integration and Failover testing of Charles River Investment Management System (CRIMS), including portfolio balancing, block trading, pre-trading and post trading activities, reporting and Compliance Workflow Monitor; managed sprint planning sessions, created acceptance criteria for the stories.

RBroker trading platform for mutual funds, equities and fixed income; functional testing of various parts of R-Broker – Fee Engine, Tax Reporting (year-end slips), conversion to T+2 settlement, trading of securities, corporate actions, account maintenance and others. Integration testing with SAP Payroll (consultant compensation), SAP GL, Statements.

Coordinated multiple teams in Toronto, Winnipeg and the vendor.

Identified test cases for regression and managed regression scope for various releases.

Run daily defect meetings between test team and vendor.

Managed environment needs and schedules.

Participated in Agile scrums, story definition and definition of acceptance criteria.

Team size: 6 business testers for Charles River implementation

Loblaw Companies Limited July 2015 – March 2016

Program Test Manager, Future of DigitL Loyalty program - integration of PC Points and Shoppers Drug Mart Optimum

Integration of retail transactions to loyalty application to generate reward points

Environment: POS, Oracle, SAP Ariba e-procurment

Responsible for formulating test approach/strategy/methodology for a multi-year program to merge Loyalty programs for Loblaw and Shoppers Drug Mart into one with different delivery approaches – Waterfall, Iterative, Agile (Scrum and Kanban)

Worked with Product Owners, including Loblaw digital, from various functional areas in agile scrums, story definition and definition of acceptance criteria.

TD Wealth Management, TD Waterhouse, TD Corporate - Integration and UAT testing October 2011 – July 2015

Portfolio / Program Test Manager for various portfolios: FATCA, AML and Trading Compliance Surveillance Program (Actimize), IIROC CRM, Canadian Anti-Spam Legislation (CASL), Uniform User ID (UCID), Anti Money Laundering (AML), iParty (Risk management of Associated parties), X-BU (keeping KYC/KYB information up to date), Payments

Environment: NICE Actimize n-tier Web Application, Ab Initio, DB2 UDB, UNIX (AIX), Oracle 10g, HP QC, QTP, Java, C++, Oracle SQL, .NET, C#, IBM MDM, Datastage ETL

Responsible for:

Operability, integration and acceptance testing, coordinating, organizing, developing test approaches and methodologies and leading all Quality Assurance activities, including BAT, (onshore and off-shore) of over 30 professionals (employees and consultants).

Run daily defect meetings between test team and vendor.

Participated in requirements gathering sessions with the business and business analysts.

By driving test cases identified gaps in requirements and recommended solutions.

TD Securities (Capital Markets), Trading Risk Strategic Initiatives, TD Bank Group March 2011- October 2011

Program Testing Group Manager - Strategic Trading Analytics Reporting System (STARs)

Environment: Integration of various systems: Murex Equity Derivatives Trading Platform, Asset Control for Market Data, TIBCO iProcess (workflow), Cognos BI suite, DB2 UDB, Unix (AIX), HP QC, QTP, LoadRunner; Java, C#, C++, Oracle SQL, .NET

Responsible for the overall testing activities of the Program - ensured all testing resources are working with a uniform interpretation of the scope and deliverables and the context of testing activities within the Program and its Projects. AML and Institutional investments

PriceWaterhouseCoppers & BMO Investor Line February 2010 – March 2011

Senior Test Manager – Vanguard Project

Environment: UNIX (Sun Solaris 10), Oracle 11g, HP Quality Center 9.5, IssueTracker, QTP 10, QALoad 5.5, Third party software / API: ADP Broadridge Data Services, Dataphile (mutual funds), CBid, IRESS (for Equity trading), IVR

Responsible for all testing activities of enhancement to InvestorLine Web application and management of team of 20 Testers

Scotia Capital – Scotia iTRADE project March 2009 – February 2010

Test Program Manager – E*Trade Web Application and back office systems (ADP Broadridge) integration

Environment: UNIX (Sun Solaris 10), Sybase 12.5, HP Quality Center, QTP 9.5; QTP 10, LoadRunner 10, SOAP UI, Java, C++, Oracle SQL, .NET

Third party software / API: ISM, Broadridge Data Services, Dataphile (options and mutual funds), CBid, IRESS (for Equity trading). Managed a team of 12 testers (5 onshore, 7 offshore)

Responsible for organizing and leading of all Quality Assurance (Including operability) activities for a variety of projects related to acquisition of E*Trade Canada Web Application by The Bank of Nova Scotia including web site and IVR trading instructions

TD Bank Financial Group – TD Waterhouse June 2007 – March 2009

Senior QA Manager – Wealth Management Portfolio of Projects

Environment: UNIX (HP-UX 11.11), Oracle (10i/10g), Mercury Quality Center, QTP 9.0; Java, C++, Oracle SQL, .NET

Responsible for organizing and leading of all Quality Assurance activities (including operability testing) for a variety of complex web applications and integration with back end system for Portfolio Management, Client Reporting, Risk Management and Needs analysis tools.

Children, Youth and Social Services Cluster September 2006 – May 2007

Test Architect –Ministry of Community and Social Services, the Government of Ontario (through Fujitsu)

Environment: Mainframe (MVS/Batch) and Client/server

Responsible for defining Testing Methodology for QA activities for maintenance releases for the application issuing Social assistance.

The Loyalty Group June 2006 – September 2006

Project Manager / Test Architect – Data Warehouse Project

Environment: OS 370/390, TSO, CICS, File AID, COBOL, UNIX (AIX), Informataica, Business Objects 5.1, ERwin, DB2 UDB (7/8),

Responsible for all QA activities of fully automated methodology for testing Data Warehouse application

Aviva Canada Inc. March 2006 – September 2006

Project Leader/Test Architect – System Integration testing (SIT) – Assure Decommission Project

Environment: OS 370/390, TSO, CICS, File AID, COBOL, UNIX (AIX), Informatica Power Centre 7, Business Objects 5.1, ERwin, Oracle (9i), DB2 UDB (7/8), Mercury Quality Center (Test Director), Oracle financials GL, ITER8, MINDS (SQliason)

Enbridge Gas Distribution (EGD) July 2005 – March 2006

Senior QA Manager – RAVE (Revenue Analysis Volume Estimation) Web Application Project

Responsible for organizing and leading all Quality Assurance activities for testing very complex business intelligence system main purpose of which is forecasting of natural gas consumption and customer migration based on a large number of input variables.

Environment: UNIX (HP-UX 11.11), Oracle (9i/10i), Data Stage 7.5, Hyperion, People Soft EPM, Erwin, Hyperion Intelligence Designer 8.3.1 (Brio), Mercury Quality Center (Test Director); Java, Oracle SQL, .NET, Datastage ETL

Team size: 4-15 professionals performing functional (assembly), system, integration, performance, and regression testing

Bank of Montreal January, 2002 – July 2005

Senior Quality Assurance Manager (full time), Information Management (IM)

Environment: UNIX (AIX 4.3/5.0), DB2 UDB EEE (7.1/8.1), AB Initio ETL tool, Microstrategy, People Soft EPM, ERwin

Responsible for organizing and leading all Quality Assurance for various data warehouse and data mart projects including Basel, Marketing data base repatriation and ERP implementation. Defined testing methodology, defect management process, and template. Defined data acquisition approach. Built the team from to over 30 ((19 employees and 11+ consultants).

Integration testing of data flow from many bank systems to Enterprise Data Warehouse.

Toronto Dominion Bank Financial Group May – October 2001

QA Project Manager – Web Application testing

Environment: UNIX (AIX), Windows NT, WebSphere 3.5, Java, JSP, MS SQL Server, XML, WML, HDML, HTML,

Responsible for organizing and leading of all Quality Assurance activities for Project - Nexus (Easy Web 1) post TD acquisition of Canada Trust for Web & Mobile Banking, Mutual Funds and WebBroker

Wysdom Inc., Richmond Hill, Ont. Oct. 2000 – May 2001

Director (full time), Quality Assurance

Environment: UNIX (SUN Solaris), Windows NT; C++, Java, Oracle, XML, WML, EJB

Responsible for organizing and leading all Quality Assurance Mobile Application Platform (start-up wireless technology company)

Numetrix, a J.D. Edwards Company, Toronto, Ont. June, 1999 – Oct. 2000

Director (full time), Quality Assurance

Environment: UNIX (HP-UX, AIX, SUN), Windows NT; C++

Responsible for organizing and leading of all Quality Assurance activities for Suite of Supply Chain Software and web applications

Team size: 25 professional testers

TECHNICAL EXPERIENCE:

Application Software: MKS Toolkit, Exceed, UNIX Shell Scripting, PL/SQL, SQL Plus, Toad, JD Edwards, PeopleSoft EPM

Brokerage tools: CharlesRiver, RBroker, ISM, ADP Broadridge, Dataphile (options & Mutual funds), Murex, Actimize, Asset Control, SAP

Fraud detection tools: FICO AFM, ACI PRM

ETL Tools: Data Stage, Ab Initio, Informatica

Business Intelligence Tools: Microstrategy, Web Focus, Hyperion Intelligence Designer (Brio), Cognos 10 & 11, Business Objects

Test Management Tools: DevOps, JIRA, HP ALM 11.52 / HP Quality Center 9.5 / 10, Rational Quality Manager (RQM) 2.0, Test Director, Snagit

Requirements Tools: Blueprint Requirements Centre

Automated Test Tools: UFT, QARun 4.6, QC Replay 2.5, Quick Test Professional (QTP) 9.0, QA Load, LoadRunner 6.0, Postman

Language: SQL, VB, C/C++, Java, JSP, ASP, HTML, DHTML, XML, WML, Tcl/Tk, COBOL,

Operating systems: OS 370/390, AS400, Windows 95/98/NT/2000/XP/ 7, UNIX (HP-UX 10.20 & 11, AIX 4.2/4.3/5.0/5.1, SUN 2.6/2.7)

RDBMS: DB2 UDB EEE (7.1/8.1), Oracle 8/9i/10i/11g, Sybase 12.5, MS SQL Server, MS Access

Methodology Tools: Rational Suite of Products (RUP), PMI, CMMI, ITIL, TMap, TPI, TMM; JIIRA

EDUCATION

1986 McGill UNIVERSITY- M.B.A. – Accounting & MIS

1984 THE UNIVERSITY OF WESTERN ONTARIO– B.A. – Business Administration

Contact this candidate