Collection Manager Sales Associate

Marilyn Smith Parker

**** ******** *****

Prosper, Tx 75078

Cell 496-***-****

***********@***.***

********************@*****.***

EXPERIENCES

American Home Protect, Plano, Tx - Lead Sales Associate

April 2015 - Current

Responsible for sale of Home Warranty Insurance.

Met and exceeded all company set sales goals consistently on a daily, weekly and monthly basis as required.

Interacted daily with all sales team members for positive motivation,comradery and feedback.

Responsible for monitoring and mentoring a team of 10 members to make sure they were adhering and in compliance with company guidelines and Governmental requirements consistently.

Nelson Cruz & Associates, Dallas, Tx. — Collection Manager

July 2014 - April 2015

Interact daily with the Sales team, director to discuss a game plan for a successful day of excellent performance every morning. Met and exceeded all daily,weekly, monthly and annual goals set for the company.

Tucker, Albin and Associates, Richardson, Tx. - Commercial Sr. Collector

January 2010 - July 2014

Mentored and monitored all collection employees, hire and fire. Responsible for the bottom line, met and exceeded all deadlines and set goals daily,weekly, monthly and annually. Created strategies to improve the company’s bottom line. Monitored all collection calls to make sure collectors were adhering to the laws and collection guidelines set by the Government Agencies.

CRS Plano, TX. — Collection Manager

September 2000- January 2010

Mentored and monitored all collection employees, hire and fire. Responsible for the bottom line, met and exceeded all deadlines and set goals daily,weekly, monthly and annually. Created strategies to improve the company’s bottom line. Monitored all collection calls to make sure collectors were adhering to the laws and collection guidelines set by the Government Agencies.

EDUCATION

Technical Data, Plano, Tx. — Computer Programmer

June 1974- June 1976

Associates Degree

SKILLS

* Excellent written and verbal communication skill

Strong leadership and people skills. An excellent and strong negotiator.

Ten key touch

Excell,Macintosh, Word

* AWARDS

Top Performer of the year 2015 and 2016

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