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Service Representative Senior Administrator

Location:
New Haven, CT
Posted:
September 09, 2022

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Resume:

SAMUEL R. GONZALEZ

*** ******* ****** 203-***-****

Stratford, CT 06614 Email: adsh6s@r.postjobfree.com

PROFILE

Highly skilled and dedicated professional with experience in multiple accounting-related functions including accounts receivable, credit analysis, finance/treasury analysis and collections, combined with excellent computer software skills. COMPETENCIES

• Strategic Planning • Goal Setting/Performance Metrics

• Process Improvements • Data Collection & Analysis

• Risk Mitigation • Client Account Management

• Cash Applications • Cross-Functional Communication

• Report Generation • Continuous Quality Improvement WORK EXPERIENCE

EAGLE LEASING, Orange, CT 8/20 - 05/21

Accounts Receivable Representative

• Reported to the Chief Financial Officer and Comptroller.

• Responsible for billing and cash application activities for contracts covering multiple lines of revenue.

• Used data collection, analysis and trending to take a proactive versus reactive response to risks and opportunities.

• Collaborated with the Credit and Collections personnel to update and clear account balances CORSERVA, Trumbull, CT 3/13 – 4/20

MANAGER, Accounts Receivable

• Reported to the Chief Financial Officer and Comptroller.

• Served as the account receivable liaison to the financial management personnel and vendor teams.

• Responsible for billing, collections and cash application activities for contracts covering multiple lines of revenue.

• Processed and posted high volume ACH, wire transfers and invoices for vendor accounts.

• Prepared the corporate reconciliation and receivable reports.

• Used data collection, analysis and trending to take a proactive versus reactive response to risks and opportunities.

• Focused on positive cash flow and reduced aged accounts receivable.

• Streamlined workflows and processes.

• Partnered with senior management on initiatives to reduce outstanding balances.

• Served as a catalyst for positive change and new ideas. ROBERT HALF PROFESSIONAL STAFFING, Stratford, CT 6/08 – 2/13 Long-Term Consulting Assignments

CREDIT ANALYST, PerkinElmer 2/11 – 2/13

• Served as a liaison between engineering, customer service and evaluated customers’ credit accounts.

• Utilized the SAP system to create client accounts, established credit lines and applied cash receipts to accounts, money transfers, amending client information, etc.

• Produced monthly accounts receivable reports, prepared and reconciled credit sheet analysis reports.

• Produced invoices, credit memos and reconciled customer accounts.

• Used analytics to reduce risk factors.

• Focused on detail, accuracy and data integrity.

• Balanced risk mitigation with business and revenue growth objectives. CREDIT ANALYSIS, Covidien 10/10 – 1/11

• Resolved outstanding collection issues through customer contact, account analysis and reconciliation.

• Produced monthly accounts receivable reports.

• Utilized the SAP system to create client accounts, established credit lines, applied cash receipts to accounts, money transfers, amended client information, etc.

• Streamlined and re-engineered the data collection and analysis process.

• Compared performance versus goals to serve as a baseline for continuous improvement. SAMUEL R. GONZALEZ Page 2

Resumé (Continued)

WORK EXPERIENCE (Continued)

FINANCE & TREASURY SERVICE ANALYSIS, Sikorsky 11/09 – 9/10

• Resolved outstanding collection issues through customer contact.

• Reconciled the ATB and SAP account balances.

• Produced monthly accounts receivable reports.

• Off-set payments and credits towards outstanding invoices.

• Focused efforts on high dollar aged accounts receivable and positive cash flow.

• Retained positive client relationships, while facilitating collection initiatives. CREDIT & COLLECTIONS ANALYSIS, Richemont 6/08 – 10/09

• Managed the client account for the brand Chloe.

• Responsible for the investigation and resolution of payment discrepancies and invoice disputes.

• Resolved outstanding collection issues through customer contact, account analysis and reconciliations.

• Supplied account status reports to the Vice President of Chloe.

• Utilized the SAP system to create client accounts, established credit lines and applied cash receipts to accounts, money transfers, amending client information, etc.

• Researched and investigated credit history of domestic and international clients using Tarnell, Dunn & Bradstreet and e-credit online.

MUEHLSTEIN, Norwalk, CT 5/07 – 6/08

SENIOR ADMINISTRATOR, Accounts Receivable

• Developed Accounts Receivable Operations Manual.

• Resolved outstanding collection issues through customer contact, account analysis and reconciliation.

• Supplied financial information to assist in resolving credit issues in various departments (i.e. logistics, international and domestic credit departments, Regional Managers and Field Representatives).

• Researched and investigated credit history of domestic and international clients using Tarnell, Dunn & Bradstreet and e-credit online.

• Utilized the AS 400 system to create client accounts, applied cash receipts to accounts, money transfers, amending client information, etc.

• Acted as liaison between external Auditors and the accounts receivable and credit departments.

• Facilitated cross-functional communication.

• Built consensus and support for shared goals among all relevant stakeholders.

• Identified and capitalized on opportunities for positive change and performance improvement.

• Produced monthly accounts receivable reports for senior management.

• Applied ability to speak and translate Spanish language through daily interaction with South American clients and business associates.

BARTLETT TREE EXPERTS, Stamford, CT 8/00 – 5/07

SERVICE REPRESENTATIVE, Customer Accounts

• Assisted with financial crediting and transfers of customer accounts.

• Responsible for the investigation and resolution of payment discrepancies and invoice disputes.

• Resolved outstanding collection issues through customer contact, account analysis and reconciliation. MILITARY

ARMY RESERVE - PRIVATE FIRST CLASS

EDUCATION

FLORIDA STATE UNIVERSITY

Bachelor of Science in CRIMINOLOGY

COMPUTER SKILLS

Microsoft Office (Word, Excel and Outlook); Great Plains; SAP; AS 400; Consumer Activity Tracking System; Case Research/Analysis (CATS)

LANGUAGE SKILLS

Fluent Spanish



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