Phlebotomist/Customer Service

Deanita Futrell

269-***-****

** ******* **.

Niles, MI 49120

*********@*****.***

Objective

Employment History

**/****-*******

Behavioral Technician (Logan Autism Center)

•Provide assistance during the arrival and departure of clients.

•Observes and records child’s behavior and progress on goals as indicated by the Program Manager.

•Participates in meetings regarding the client’s ABA program.

•Implements 1:1 instructional and behavioral intervention programs with all assigned clients following the ABA treatment plan developed by a Program Manager.

•Demonstrates cultural competency in providing consistent high quality services to individuals from diverse backgrounds and cultural circumstances.

•Respects the wishes of the family as outlined in the Family Services Agreement

•Serve as an advocate & protect the dignity & human rights of individuals served.

•Responsible for the health & safety of individuals served.

•Provide early intervention therapy to help children develop mentally, physically, emotionally, and vocationally through the provision of appropriate individualized programming and education

03/2008-10/2021

Senior Laboratory Assistant (Spectrum Health Lakeland)

•Serves as a resource to patients, lab clients, and team members regarding specimen requirments and processing

•Answers telephones, takes messages, welcomes patients and vistors

•Contacts providers for issue resolutions and enters charges for services

•Collect, transport, handle, and process blood,microbiology, and other body fluid specimens for laboratory analysis.

•Perform point of care testing

•Identifying patients via ID, medical record or other means

•Labeling samples correctly and send them for testing

•Determine the right venipuncture method based on patient age, health etc.

•Ensure optimal quality and quantity of samples

•Keep accurate records on fluid specimens and tests

•Adhere to all relevant health and safety standards while working

•Ability to use computers to enter information

•Enters orders for patient testing into the laboratory information system

•Practice infection control standards at all times when working with patients and equipment

•Collecting, washing, and autoclaving glassware

03/2008-10/2021

Forensic Collector (Spectrum Health Lakeland)

•Certified in federal DOT/NON DOT

•Perform urine drug screen collections for the purpose of post accident, pre employment, reasonable suspicion, drivers license reinstatment ect.

• Certified Breath Alcohol Technician

•Collect court ordered legal blood draws following proper chain of custody protocols

•Collection of hair samples for clients utilizing folicle testing drug screens

•Swab specimens collected for paternity testing

Education:

High Scool Diploma Berrien Springs High School

Phlebotomy Certification American Certification Agency

Forensic Collector Certification Spectrum Health Lakeland

Behavioral Technician Certification Logan Autism Cnter

First Aide/ CPR AED Certification American Red Cross

Crisis Prevention Training Logan Autism Center

References provided on request

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