ERICIA M CHERY
*** **** **** ****** *** *f, Brooklyn, Ny 11212
Home: 347-***-**** - Cell: 347-***-**** - ********@*****.***
PROFESSIONAL SUMMARY
Certified Medical Assistant and Administration Assistant with over 10 years’ experience
in a medical setting seeking a position to expand knowledge in medicine and patient care.
Dentrix & Foxmed Data Entry, maintain financial records, Bookkeeping & Filing,
Insurance Verification, Exceptional communication skills and interpersonal skills,
Insurance Specialist & Office Coordinator. Inventoried and ordered medical and office
supplies. CLINICAL DUTIES: Phlebotomy, Demonstrated proficiency in patients
histories and vital signs, Specimens collection and lab distribution. Ensure cleanliness
and maintenance of exam rooms and equipment. Assisting physician with procedures and
medication preparation. Years in fast-paced customer service and call center environments.
Personable and professional under pressure. Customer service professional seeking a
management role. Skilled in training staff and establishing rapport with clients.
Self-motivated with exceptional communication and computer capabilities. Effective
Medical Assistant who adapts easily to changing environments and demands. Customer
service oriented Medical Assistant skilled with greeting patients, scheduling
appointments and preparing patient charts.
SKILLS
• Credit card processing
• Multi-line phone talent
• Medical laboratory procedures talent
• phlebotomy
• vital signs
• dentrix
• fodmed
• rx refill
• insurance verifications
• copay collection
• outstanding invoice follow-up
• Answering multiple phone lines?
• log in payments from all insurances and
• follow up on outstanding claims
• collecting, labelling and distribution of
• specimen to varies laboratories
WORK HISTORY
6/08/2020-present
Audiology Tech
• Together we serve as points of contact for patients and their families. Be a true partner with our care team for infants and neonatals. Auditory screening of newborns, ensuring that these services are consistent with the philosophy, goals and standards of quality of the American Speech and Hearing association, as well as the NYS DOH Newborn Hearing Screening Regulations.
Duties include performing newborn infant hearing screenings documenting screening results into patient chart using the hospital based electronic medical record, maintains equipment and inventory of supplies and communicating directly and sharing complete information with families in order to have them effectively participate in care and decision making and also to provide necessary referrals.
05/02/16-05/20/2020 New York Presbyterian Brooklyn Methodist hospital
Unit Secretary
• Answering phones, making copies, scheduling appointments and maintaining supplies.
• Admit patients, administer and maintain patient records,
• Break down medical charts for record keeping
• Discharging patients
05/2009 to 11/2015Dental Office Coordinator
Gentle Dental Associates – 215 5th Avenue Brooklyn n.y 11215
• Politely answered phones and scheduled or confirmed office appointments and surgeries.
• Set up examination room and dental trays in preparation for examinations and procedures.
• Completed patient paperwork and scanned into Dentrix system.
• Alerted other staff when patients arrived and prepared records for dentist review.
• Accurately recorded treatment information in patient records.
• Assisted dentist in management of medical or dental emergencies when necessary.
• Worked closely with patients before, during and after dental procedures.
• Regularly solicited patient feedback to improve customer comfort and satisfaction.
• Reviewed medical records for completeness and filed records in alphabetic and numeric order.
01/2006 to Current Receptionist / Medical Assistant
Dr Cyrus Murray OBGYN & Dr Eustace – 28 maple street Brooklyn ny 11225
• Assisted doctors with surgeries and non-invasive procedures.
• Authorized drug refills and provided detailed prescription information to pharmacies.
• Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
• Managed various general office duties such as answering multiple telephone lines.
• Completing insurance forms and mailing monthly invoice statements to patients.
• Performed monthly inventory and maintained office and medical supply counts.
• Performed vitals/glucose testing and assisted in administering injections and urinalysis.
• Demonstrated ability to lead and motivate outstanding healthcare teams.
• Took and recorded patients' temperature, pulse and blood pressure.
• Assessed patients and documented their medical histories.
• Interviewed patients to obtain medical information, weight and height measurements and vital signs.
08/2005 to 12/2005Medical Assistant
Dr Ethel Providence MD – 3311 Newkirk Ave
• Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information.
• Provided an elevated customer experience to generate a loyal clientele.
• Evaluated patient care needs, prioritized treatment, and maintained patient flow.
• Assessed patients and documented their medical histories.
• Interviewed patients to obtain medical information, weight and height measurements and vital signs.
• Authorized drug refills and provided detailed prescription information to pharmacies.
• Performed monthly inventory and maintained office and medical supply counts.
EEG technician 2018-present
• Hooking up patients with electrodes using 10-20 paste for routine exams
• Proficient in performing video hook ups using Nicolet/Natus
• Capable in performing preventative system maintenance and troubleshooting Nicolete/Natus Machine
• Archive, prepare and transfer files to c disk for doctor examination
EDUCATION
Certificate:
GTECH 1 LLC Training 2017
EEG certificate #631 in EEG theory and clinical Training
Caliber Training Institute -
Certificate in Medical Assisting
1995 High School Diploma:
Hillsborough Secondary School - Hillsborough, Grenada W.I
CERTIFICATIONS
REFERENCES
Reference available upon request.