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Customer Service Security Officer

Location:
Capitol Heights, MD
Posted:
September 07, 2022

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Resume:

Corinna Maria Wilson

**** ************ *** *** ***

District Heights Maryland 20747

Cell Phone 301-***-****

Email: **********@*****.***

EXECUTIVE SUMMARY

Efficient and organized surveillance professional with over 8 years in, Security and Safety compliance. With Extensive security guard training, excellent communicative skills in long range planning. While employed at ABM Security,I was under Postal Police direct Guidance employing direct safety and security management to all Postal Property, Personel, and Packages. Efficiently skilled in problem solving, conflict resolution, and maintaining detailed hourly logs.

EMPLOYMENT HISTORY

Security Officer Shift Supervisor

Securitas Security Service

My Functions as a supervisor of Security Officers, shift Officers and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that adequate reports are filed; notifies proper authorities and clients in all there emergency situations.

Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.

Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates. Assists in the submission of payroll and personnel information to the company as designated.

In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions. Prepares, files and submits various reports as required. Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.

May-2019 - April-2020

Campaign For You

Candidate Chairperson/Manger

I Coordinate Karen Porter’s political campaign's operations such as fundraising, advertising, polling, getting out the vote (with direct contact to the public), and other activities supporting the effort, directly. February 2018 - November- 2018

4800 Forbes Blvd Lanham Md 20716

Distribution/Window Clerk

United States Post Office

November, 2015 — August, 2017 (1 year 9 months)

Prepare incoming and outgoing mail for distribution while examining, sort, and routing mail for

loading and mail processing. Also Deploying Excellent customer service and support to customers with all Envelopes, Parcells, and Packages Foregin and Domestic.

SOS

June, 2012 — May, 2015 (2 years 11 months)

October 2008 to February 2012 ABM security - Silver Springs, MD Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement

Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates. Lerner Corporation Security Services

January 2008 to October 2008 Lerner Corporation - McClean, VA Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions

Patrolled the grounds of the facility as well as all vehicles to ensure safety.

Security Officer/Customer Service

January, 2008 — October, 2008 (9 months)

January 2007 to January 2008

Walmart Customer Service

Supplied customers with courteous a rapid service with money transfers, return, and purchases.

Customer Service

Walmart

January, 2007 — January, 2008 (1 year)

January 2007 to January 2008

Walmart Customer Service

Supplied customers with courteous a rapid service with money transfers, return, and purchases.

EDUCATION

College of Southern Maryland

Coursework in Counseling and Social Work Law Enforcement and Justice Administration coursework.

ACHIEVEMENTS

Investigative skills

Criminal law knowledge

Interior and exterior patrol

Shift work experience

First Aid and CPR certified

Report writing

Crime prevention methods

Observant

High level of integrity

LICENSES / CERTIFICATIONS

CPR certified

Maryland Security License

Virginia Security License

D.C. Security License

Sincerely Corinna Wilson

October, 2008 — February, 2012 (3 years 4 months)



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