Customer Service Executive Secretary

RESUME

Name: Michele DeMilta

Mailing Add.: P.O. Box 231, Sterling, AK 99672-0231

Cell Phone: 907-***-****

Work History:

S.P.C.A. of the Kenai Peninsula, Inc.

***** ***** ****, *******, ** 99635

12/99 – Present

Position: PRES/CEO/FDR

Job Duties: All facets from formulating a Business Plan to running a Non-Profit Corp. This includes but not limited to: handling all Customer Service, Complaint Handling, Fundraisers, Grant writing, working with all law enforcement, other Non-Profit’s and For Profit agencies, Sales and Marketing (a key factor in every business), procurement of contracts, and more. A very multi-tasking position including delegation.

Reason for Leaving: I have been handling every aspect of this organization from inception, however I never received any pay for all my services. (Including vet work) It truly was with a heavy heart that I pass my position down to the next in line. I just believe it is time for me to move on.

B.B.B. of Alaska, Inc.

Old Carrs Mall, Ste. 9, Kenai, AK 99611

04/93 – 03/97

Position: Kenai Peninsula Director

Job Duties: Cust. Srvc., all office procedures, complaint handling, mediations, sales, mrktng, Member driven company. Retaining and gaining clients imperative and I received along with my salary commissions on New Clients so I did strive for New Memberships. Multi-tasking position including delegation, scheduling and attending Board of Directors meetings, and more. Fast paced and Customer Service essential for Businesses and Individuals alike.

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Resume

Reason for leaving: I started out in Anchorage and they were considering opening “Field Offices” if there was enough interest. I was able to get the (200) two hundred members needed to be able to maintain our own office. The Anchorage Board of Directors decided to close down all “Field Offices” with no previous notice. My position was dissolved.

Preising & Associates, Inc.

Fairbanks, AK 99701

05/85 – 09/92

Position: Exec. Sec., Sales/Mrktng Mgr.

Job Duties: I started out as Sales Manager as I was extremely good at selling different products, positions, etc. I was then put into the Executive Secretary position as I was very good at taking care of all the books for all his businesses. I wanted to stay in Sales as well because I enjoyed not just the commissions but also the Customer Relations. I was then given the position of Sales/Marketing Manager also. It was an extremely fast paced, multi-tasking position which I excel and thrive in. I took care of customer’s needs, complaints, scheduling, payroll, many different depts. I did help Mr. Preising with not only integrating his different Business Platforms, but also a way for him to Incorporate them all and make extra money that would offset the additional expenses. It worked wonderfully. There was much more to this position, but I only have so much room to write everything here.

Reason for Leaving: Mr. Preising was very sick, and prior to being placed into a facility where his family could also be there for him, the businesses he owned were all sold off. I would have stayed to help them however they people that purchased his businesses (some collectively, some separate), they had their own staff to cover everything. I loved Mr. Preising as a friend and Business Professional. He truly was innovative and I will always miss him.

I have many other careers/jobs that I held Positions at, but I will assume this is efficient enough. I did also work for a company that was a Nightclub that I was Head Bartender at for many years. I was also a Mixologist and designed drinks for many clubs/restaurants that wanted Specialty Drinks. I also was contracted out to help Individuals as well as Businesses either Develop a Business Plan and see it through to fruition, or I simply helped them to Establish or Grow a Business.

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Resume

I have worked for over 40 years in Customer Relations, Sales/Marketing, Books, Editing, HR, and just about every aspect of a Business. It truly didn’t matter what type of Business it was, I was able to work with it and in it and help it to thrive.

I am extremely knowledgeable in all aspects of Business as well as Restaurants and Night Clubs. I also had a few of my own businesses that I started up such as a Cleaning Business. It started out as simply Cleaning Homes on the side, but then I received Contracts to Clean Restaurants. It became a thriving Business. I wound up hiring help as my Business grew, then after a few years, sold it for a lot of money with a Contract holding a few stipulations. Again, I am very good at Business and Customer Relations.

I have over 30+ years in Cashiering, Customer Service, HR, and so on. I am a Team Player, I follow directions easily with little to no supervision. I work alone extremely well also. I am highly motivated and truly would be an asset to any company I was to work with.

Note: I do hope this Resume is sufficient enough for any position you may have available.

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