Heather McDuffie
Bossier City, LA
Mobile: 478-***-****
**********@*****.***
Experience
USAF
Robins AFB Chapel
January 2018 – August 2022
IMA Program Manager/Resource Management/Logistics/Facility Manager 40 Hours/Week (Multiple ADOS long tour orders)
Primary Facility Manager, Primary Vehicle Control Officer, Government Purchase Cardholder, Contracts Manager, Primary Safety and VPP Manager. Project Coordinator for Robins Airmen Memorial and National Prayer Breakfast. Resource Management process $249K appropriated and $890K non- appropriated funds. Executed plan and resources in unit engagement and community care projects. Co-conducted for services. Acted as intervention counselor for airmen and family members. Managed supplies, ensuring the security of the facility, logged facility and invocation reservation request. Stand up chapel control center for base exercises. Completed Crises Intervention Course. Maintained the unit action item list for Wing Chaplain. USAF
AFLCMC/WAQ
July 2020 – June 2022 (Robins AFB F-15 Military Sales) Workforce Development Training Manager and Contracts Manager 40 Hours/Week
Coordinated with Schoolhouse, Human Resource, and employees on workforce development certification through Defense Security Cooperation University. In-process/Out-process employees in Security Cooperation Workforce Development Program under Defense Security Cooperation Agency through Defense Security Cooperation University. Ran training data reports and created monthly SCWD Supervisor WAQ FMS 2021 Leadership Charts. Emailed employees and supervisors to congratulate employees who accomplished Basic Requirements. Emailed non-compliant employees and cc their supervisor. Follow up with employees questions daily about their SCWD status, course substitutes, and reassured they understood the curriculum. In-process/Out-process employees in 78 ABW/FSS Education & Training systems. Tracked status on employees training in their area of concentration ( Acquisition, Logistics, Engineering, Financial Management, Contracting, and Human Resource ). Updated spreadsheets on hundreds of CIV/MIL/CTR employee’s By-Law training. Tracked MGMT
(OPM) Training to maintain supervisors with quality leadership education. Communicated with USAFE Servicing Personnel Office and Education & Training due to co-training downrange supervisors who supported FMS. Task Management Tool (TMT) taskers. Coordinated training, policies, documents, schedules, and products for $32.8B tracking validation on letter of acceptance contracts in Sustainment, Readiness, Transmission, Modernization, Conversion, Readiness, Engagement, Training, Security, International Affairs, Program Control Chief, and Division Action Group . Ran reports on FMS documents to Kingdom for open/overdue documents and present slides at team meetings and leadership meetings. Ensured merit on contracts by adding/updating Action Items from meetings to the database. Certifications: myLearning LMS UTM, TSS, and ETMS. Additional duties: Trained the two current F-15 USAF Unit Training Managers, Trained the current Contracts Manager POC,Trained the current Travel POC on visa/passport, and Commander Scheduler. USAF
HQ AFRC/Public Affairs
October 2019 – June 2020 (HQ Support)
Commanders Sr Administrative Assistant
40 Hours/Week
Trained Directors Administrative Assistant with the Job Series taskers. Orchestrated seven senior leaders’ daily schedules. Created and scheduled SAF/HAF DV Itinerary. Updated AFRC PA directory and monthly UTA Conference call minutes. Coordinated Task Management Tool and emails. Aided in shipping contingency logistics to enable photographs and news published. Oversaw Division Chiefs weekly staff meeting slides. Managed workflow emails. Scheduler for USAF Space Force strategic communication meetings. Managed Unit Control Center on COVID-19 accountability and sent reports up to AFRC/CCQ Commanders Office. Received weekly information from divisions Chiefs for directorate situation report and edited the SITREP for filing; plus, sent up to Pentagon SAF/PA. ATAAPS, DCPS, AROWS-R, Evaluations office POC. AFRC Holiday Party Representative.
USAF
HQ AFRC/FM Pay Office
May 2018 – December 2018 (HQ Support)
Budget Analyst and Pay Specialist
40 Hours/Week
DEAMS Budget Analyst, Resource Advisor, and Purchasing Administrator for managing of
$29M resources loading and reports. Briefed HQ Support Branch Chief with updated fixed Outstanding Document List (ODL) Program. Collected analytical data Defense Enterprise Accounting Management System (DEAMS), Defensive Travel System (DTS), Reserve Travel System (RTS) Reports Website, AROWS-R, and Commanders Resources Information System (CRIS). After evaluative methods then determined how much to decrease in DEAMS. Updated HQAFRC HQ Support Program and Definition Memorandums. Backup AROWS-R Certifier on AFF938.
USAF
HQ AFRC/Command Chaplain Office
October 2016 – January 2018 (HQ Support)
Resource Advisor and DTS AO
40 Hours/Week
Resource Advisor and Defensive Travel System Accountable Official for $1.8M appropriated funds audit ready. Tracked management of resources through payment summary in Pay Budget and Accounting System (PBAS), DTS, RTS, and emailed members for 727 RPA funds and 6295 O&M funds. Cleared unpaid obligations on monthly PBAS report. Updated budget on excel, graphs, and TMT taskers. Created HQAFRC/HC statistical graphs for management of resources and briefed weekly to Commander, Plans Division Chief, and MAJCOM Functional Manager. AROWS-R Power User – RA & Supervisor. Established HQ AFRC/HC RA and DTS continuity binders. Coordinated with HQ AFRC/FMAH Director and Budget Analyst on FINPLAN to request funds on support programs: Training, Deployments, Recruiting, Site Visits, and Conferences. Updated ICM and TMT for weekly FRP staff meeting. Office key personnel for approving AROWS-R AFF938, DDF1610, travel and DTS travel payment. Analyzed AFMAN34-102 and Joint Travel Regulations (JTR) for correct per diem and travel related regulations on orders. Coordinated with FMAH on FM Suite system. Admin duties - pick up mail, answer phone, and replenish supplies. USAF
HQ AFRC/Communication
July 2016 – September 2016 (HQ Support)
Resource Advisor
40 Hours/Week
Tracked utilization of 727 RPA/721 AT/726 School funds for $912K; 100% obligated. Cleared unpaid obligations on PBAS report by emailed and called members to submit vouchers. Updated budget on 9 spreadsheets and 3 systems. Coordinated with HQ AFRC/FMAH to request funds to support programs.
USAF
Barksdale AFB/Logistics
February 2015 – July 2016 (Traditional Reservist)
Commander Support Staff Admin
AROWS-R Order Writer on AFF938. UTAPS and EPR/OPR monitor for 110 people. Garnered Commander Appointment Letters. Unit Individual Newcomer Treatment and Orientation INTRO Program Manager. ERM Alternate FARM and Primary Records Custodian for 10 MICT items completed for CAPSTONE inspection.
USAF
Buckley AFB, Belle Chase Air Guard, Rosecrans Air Guard, Barksdale AFB January 2006 – June 2013 (RegAF/Active Duty 2006-2008) Unit Deployment Manager and Public Health Technician 40 Hours/Week
Managed personnel training records, Logbook, Base Sanitation Health Inspector, Flight Med front desk Admin Manager with patient flow medical records, Occupational Health OSHA Flight Line Inspector, Health Care Profile Manager, Hearing Conservation Audiologist Admin examiner certified, and epidemiology statistics tracker. Unit Deployment Manager for 110 mil staff. Security Forces Augmented (40 hrs./week 2007-2008 quarterly). Dillard’s
Administration Department Manager
May 1999 – November 2015
Reviewed acquisitions management reports. Inventoried supply. Planned profit goals. Created employees work schedules. Trained employees. Scheduled customer’s appointments. Coordinated special events. Communicator between store management and account manager for updated procedures.
Education
Jones International University
MEd Curriculum 6/2012
University of Texas San Antonio
BA Public Relations 12/2002
Community College of the Air Force
Associate degree Human Services 9/2019
Community College of the Air Force
Associate degree Public Health 6/2011
References for Heather McDuffie
**********@*****.***
Paula Hale
Senior NCO
USAF
Nicole Pruitt
Operations Management
USAF
Sarah Rodriguez
Senior Administrative Assistant
USAF