Scrum Master Project Manager

JOHN AURIN

Lancaster, MA ***** M: 508-***-**** www.linkedin.com/in/johnaurin ******@*****.***

PROJECT MANAGER

Project Manager experienced in developing products and delivering technology related curriculum for engineers and customers. Strong background in strategic planning collaborating across business units for product design and development. Expertise in leveraging technology effectively for business growth as well as reducing operational costs. Highly skilled at determining market requirements, ROI, and competitive landscape for new product development.

SKILLS SUMMARY

Hardware: Dell EMC Symmetrix DMX, VMAX, PowerMAX, AFA, DAS, NAS, SAN, Dell Servers and Computers, Crestron, ETC Lighting, Allen & Heath, Polycom, Mackie

Languages and Development Tools: C, C++, Pascal, SQL, Google Classroom, Camtasia, SnagIt, Adobe Captivate, Premiere and Illustrator, Pinnacle Studio, Final Cut Pro 10, Microsoft Office, PowerSchool, SABA and Schoology LMS, Scrum Master Certification, Project Management Certification

Operating Systems, Utilities, and Virtualization Tools: Windows, MacOS, Linux, HP/UX, AIX, Solaris Sparc and x86, ChromeOS

Network Systems and Technologies: TCP/IP, Fibre Channel, iSCSI HBAs, switches, analyzers, PCs, Servers, Laptops, Chromebooks and iPads

TRAINING

Technology Curriculum Development

Content creation, working with customers on feature/benefits and ROI.

Led migration to online learning with webinar development and production.

Created materials that were leveraged throughout the company for sales, marketing and engineering training.

Developed a “Commando” curriculum for targeted top tier customers such as Bloomberg, J.P. Morgan Chase and Bank of America.

STRATEGIC PLANNING

Work with R&D on market trends and identifying potential target segments.

Selected to serve on Dell Technologies Vice President’s Core Development team, providing guidance and recommendations to executive leaders to shape global product strategy in the enterprise SAN/NAS markets.

PROJECT/PRODUCT MANAGEMENT

Led requirements definition and budgeting for feature implementation of Enterprise storage products.

Managed overall Product Lifecycle (PLCM) concept through implementation.

Analyzed customer case studies to prioritize product improvements.

Scrum Master and Project Management (PMP) Certified

BUSINESS PLANNING

Determined market requirements, ROI, competitive landscape for new product development.

Identify customer performance problems and propose enhancement to the product design.

CONSULTING

Taught both in person and remote international classes for the Enterprise storage.

Developed architecture and performance classes for select top tier customers such as Bank of America, J.P. Morgan Chase and CitiGroup.

PROFESSIONAL EXPERIENCE

GRAFTON, MASSACHUSETTS SCHOOL DISTRICT July 2018 – Present

Grafton, MA Use of Facilities, A/V Coordinator and Project Manager

As a member of the Technology Team, supports the audio/visual needs of the six Grafton Public Schools and Town through the setup, operation, maintenance and repair of equipment (microphones, video recorders/cameras, projectors, display devices, lighting and soundboards, etc.) in classrooms, offices, conference spaces and auditoriums. Video and produce various programs including educational, concerts, Dance Recitals, Board of Selectmen, Annual Town Meetings and various Graduations.

Key Contributions:

Provide in person training and training videos for Teachers, Students and Staff on new technologies.

Running A/V for School and Town events like concerts, Theater performances and Town Meetings.

Manage multiple Projects such as MCAS and AP testing across district and A/V across schools.

STERLING-LANCASTER COMMUNITY TELEVISION April 2017 – July 2018

Sterling, MA Studio Coordinator - Videographer

Video and produce various televised programs including educational, concerts, Board of Selectmen, Annual Town Meetings and High School Graduations.

Key Contributions:

Responsible for over $100,000 worth of equipment, keeping it in excellent working condition and properly maintained.

Responsible for receiving and adding to inventory all new gear and is responsible for prompt handling of gear needing repair.

Demonstrate equipment in the studio to participants and provide necessary training support.

HARVARD GRADUATE SCHOOL OF EDUCATION Sept 2017 – June 2018

Cambridge, MA Videographer – Independent Contactor

Film classes participating in Professor Jon Star’s Leveraging Comparison and Explanation of Multiple Strategies project.

Key Contributions:

Work closely with Harvard and teachers to film classes using curriculum materials from the above project in Algebra 1 classes in Chelmsford and Nashoba Regional High Schools.

EMC/DELL TECHNOLOGY, 1994-2001, 2003-2017

Hopkinton, MA Lead Education for Engineering Instructor Consultant

Designed and delivered technical curriculum (class and hands-on labs) for company engineers as well as remote/online and onsite instructor-led training for clients like Bank of America.

Key Contributions:

Head of Curriculum Development for Enterprise Storage.

Contributed $1.3M+ in annual revenue through producing and presenting performance engineering training.

Empowered 3,800 Dell EMC engineers to meet SPEED requalification requirements by creating and presenting professional development curriculum for performance content.

Wrote test questions for the EMC Storage Performance Engineering Evaluation Database (SPEED) qualification exam, EMC Certified Professional exam, and self-study guides.

Utilized Agile/Scrum framework, VMware, Camtasia, Adobe Captivate, PowerPoint, WebEx, and Saba Learning Management System (LMS).

Sustaining Engineering Manager 2013 - 2014

Directed VMAX Sustaining Engineering and Total Customer Experience Performance sub-teams.

Key Contributions:

Guided the Performance Triage team to eliminate an 18-month backlog of unresolved performance cases as well as reduce VMAX data unavailable/data loss (DU/DL) and DMX4 DU/DL by 20% and 29%, respectively.

Provided performance diagnostic expertise as a member of the VMAX Performance Triage and 5876 microcode teams.

Operations, Performance Engineering and Project Manager 1994 – 2001, 2003-2013

Trained, coached, and led cross-functional teams of 8-40 engineers and developers. Mentored and guided Symmetrix Open Systems Performance team engineers to deliver leading-edge performance testing and reporting to senior management. Managed the VMAX microcode Sustaining Engineering team. Founder of the Open Systems Product Group and Internet Solutions divisions.

Key Contributions:

Defined goals, mapped new functionalities to the current product set, and delivered those new functionalities for various technologies, including deduplication and compression, enterprise flash drives, serial attached SCSI (SAS) drives, thin provisioning (Symmetrix fully automated storage tiering (FAST)), federated tiered storage (FTS), and many new features for new generations of Symmetrix and VMAX.

Member of Technical Advisory Panel focus groups, gathering requirements from customers and working with Product Management and Marketing, translating them to specifications for product development.

Slashed total operational costs by $15M+ over two years as a founding member of the Global Labs-as-a-Service (GLaaS) team, which designed solutions using an Agile/Scrum framework for customers deploying OLTP/DSS/cloud/database/VMware workloads.

Maintained full accountability for budgets, purchasing, and assets while managing multiple performance labs for Open Systems, Mainframe, Advanced Development, and Systems Engineering. Analyzed enterprise performance of Intel architectures.

Technical Lead on a team that compiled and analyzed customer traces (Ethernet, SCSI, Fibre Channel) to detect and eliminate performance bottlenecks.

Developed and taught classes on Benchmarking, Microcode Data Structures, Systems Internals Essentials, Architecture, and Performance Methodology.

Selected to serve on the Vice President’s Core Development team, designing, testing and bringing to market multiple models of EMC products from concept, through prototyping to production. Guided executive leaders to shape global product strategy in the enterprise SAN/NAS markets.

Implemented Kaizen continuous improvement for software tools development within VMAX performance engineering and transformation of labs into a cloud environment.

Coordinated asset allocations and migration between multiple performance lab sites, including dozens of enterprise storage arrays and hundreds of Windows, Linux, Solaris, AIX, and HP/UX servers and associated infrastructure, achieving a 28% reduction in floor tile space/operating costs between the facilities.

Architected and tested infrastructure for “Achieving a Million I/O Operations per Second from a Single VMware vSphere® 5.0 Host” VMworld whitepaper - http://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/techpaper/1M-iops-perf-vsphere5.pdf.

Provided subject matter expertise for 30+ white papers and 10 SPEED Summit conventions. Presented architecture and performance details for EMC next-generation enterprise products to thousands of EMC customers at EMC Worlds in Las Vegas, Orlando, and Boston over twelve years.

Managed hundreds of servers for Symmetrix Customer Operations labs in Massachusetts, North Carolina, and Ireland.

QLOGIC CORPORATION Senior Sales Engineer 2001-2003

Aliso Viejo, CA

Performed sales engineering, supporting Dell, EMC, HP, Compaq, and VARs supporting host bus adapter (HBA) and fibre channel switch product lines.

Key Contributions:

Played a key support role in bringing iSCSI technology to EMC’s midrange and enterprise divisions.

Delivered HBA presentation at EMC World.

Helped market Host Bus Adapters and Fibre Switches to multiple Tier One customers.

Taught HBA/switch support classes to Value Added Resellers in the Northeast Sales Territory.

BOSTON TECHNOLOGY Manager - Continuing Engineering 1989-1994

Wakefield, MA

Principal Engineer for peripheral vendor qualification of processor cards, mass-storage devices, LAN controllers and other system components.

Key Contributions:

Principal Design Engineer for geographically distributed voicemail application incorporating FDDI 100 MB/sec LAN/WAN.

Managed customer Beta projects and new products.

Sole Engineer responsible for design and writing of diagnostics for all Boston Technology equipment.

QUANNAPOWITT FITNESS

President and Chairman of the Board 1990 to 1994

Wakefield, MA

Designed and built Fitness Center including Aerobics room and weight/fitness rooms.

Key Contributions:

AFAA Certified instructor teaching Aerobics and Kickboxing for over 12 years.

N.H. VO-TECH COLLEGE

Computer Science Instructor 1988 to 1989

Nashua, NH

Instructor of Computer Science .

Key Contributions:

Curriculum Development and Instructor for Microprocessor and Assembly Language classes.

SANDERS ASSOCIATES/LOCKHEED CORPORATION

Q.A. Comp. Test Engineer - Supervisor. Semiconductor Test Lab 1985 to 1989

Nashua, NH

Supervised Component Test Lab managing six technicians and two Engineering assistants.

Key Contributions:

Principal Software and Hardware Engineer on a number of semiconductor test systems.

Created over 300 commercial/military test programs written in C and Pascal.

Created ECL to TTL converter software for military semiconductors.

EDUCATION

BS, Computer Science Franklin Pierce College Rindge, NH

Scrum Master Certified Project Management Certified Lean Six Sigma Green Belt Microsoft Certified Professional Dell EMC Proven Professional Dell EMC SPEED Qualified Engineer Philip Crosby Quality School Graduate BSA Wood Badge Leadership First Aid/CPR/AED Certified Robotics Process Automation Certified A.L.I.C.E. Certified

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