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Administrative Assistant Customer Support

Location:
Zionsville, IN
Posted:
September 06, 2022

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Resume:

**** * *** *

Zionsville, IN *****

317-***-****

adsgr6@r.postjobfree.com

Trina Glenn

Summary

I have over 25 years’ experience in a wide range of office related duties. From working as a Purchasing Agent for a Fortune 500 Engineering Firm to arranging lunch for a staff meeting on Staff Development Day. I have enjoyed all the job responsibilities that I have learned and been successful in every company I have worked for.

I am responsible, dependable and willing to take on new responsibilities as they arrive.

Experience

1988–1993

ATEC Assoc Corporate Headquarters Indianapolis, IN

Purchasing Assistant

Set up corporate accounts for 52 offices

Tracked purchase orders for all field offices

Ordered all printing material for all field offices

Created a universal gas credit card for all our offices to use

Filing, Word, Database skills

1993–1996

ATEC Assoc Corporate Headquarters Indianapolis, IN

Administrative Assistant to CEO/CFO

Issued Certificate of Insurance as needed

Purchasing items for 50 offices from business cards to trucks

Created one of the first universal gas credit cards

Monitored field offices labor as needed

Researched and cleaned up all leasing agreements for all 50 offices

Daily timesheet, filing, letters, reports

1994–Present

Sprinkler Works, Inc Zionsville, IN

Co-Owner

Expanded sales from 250 clients to 800

Increased revenues each year

Scheduling of appointments

Customer relations

Maintain customer database

Accounts payable/receivable

Invoicing

Use Word, Access, QuickBooks

2007–2016

Zionsville West Middle School Zionsville, IN

Administrative Assistant to Principal/Office Manager

Write daily announcements both written and scrolling

Weekly Parent Update newsletter

Building Rentals

Organizing school events / planning meetings, luncheons

Daily timesheet

Enter and track maintenance workorders for the building

Enter attendance

Check in late students

Check in visitors

Arrange buses for athletics

Create programs for athletics

Sell & track sport passes

Schedule all open gyms

Program exterior doors for all events/activities

Verify availability of building space for rentals

Coordinate set up needs with our rental office and custodial staff

Keep the school calendar/schedule

PD Express

Check in and out keys

Secretary to the Principal

Manage Building Set Up and Custodial/Maintenance needs

Create Student planners

Take care of student, parent and teacher needs

2016 – Present

Wharton Insurance & Financial Services Carmel, IN

Personal Lines / Health & Life Agent

Administrative Support

Handling Life/Health & Personal Lines sales and service

Quoting & presenting insurance to prospective clients

Customer support with all insurance needs

Daily communication with various insurance carriers and vendors

Develop Budget/Financials for WIFS

Bookkeeping / Communication with CPA

Payroll

Managing A/R and A/P

Monthly Invoicing Building Tenants

Billing Personal Lines Policies through AMS

License / Certifications

Licensed Property & Casualty Agent

Licensed Health & Life Agent

Software Programs

PowerSchool

RAS

DynaCal

Icontact

Maintenance Workorders

Word

Excel

PowerPoint

AMS

AgencyBloc

Various Carrier Quoting Sites



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