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Registered Nurse Patient Advocate

Location:
New York, NY
Salary:
N/A
Posted:
September 06, 2022

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Resume:

Amara Sadar Holbrook, NY 917-***-**** **********@*****.***

Professional Summary

Compassionate Registered Nurse with over 6 years experience in all areas of hospital environments/Outpatient environment/ Community Based environment with a focus on service orientation and organized with a strong proactive nature. Proficient in handling emergency situations with a core focus on preventative care and health education. Maintain and continue high standards with a consistent reputation for achieving strong levels of patient satisfaction.

Licenses/ Certification

RN – Registered Nurse

ACLS – Advanced Cardiac Life Support

Hazmat

UAS certification

TNCC – Trauma Nursing Critical Care

BLS – Basic Life Support

CPR

Core Competencies

Medical Intensive Care

Surgical Intensive Care

Hemo-dialysis

Life Support

IV drug therapy mgmt

Medication

Therapy & Treatment

Procedural Assistant

Reporting & Documentation

Mobility assistance

Diagnostic assessments

Infection control standards expertise

Medication administration

HIPPA Compliance

Vitals

Outpatient care

Community Based care

Strengths:

Healthcare: Intravenous therapy, computerized charting, STD counseling, breastfeeding educator, assistance in delivery, emergency services, immunization, medication management, vital signs, wound care, safety

Interpersonal: Great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills, emotional support, nursing, Assist patient bathing

Outpatient care: Have excellent outpatient experience in a busy outpatient clinic supervising multiple technicians while maintaining all protocols and procedures in a timely manner

Community Based: Have excellent clinical assessment skills, excellent communication and interviewing skills, excellent problem-solving skills and ability to resolve conflicts. Working knowledge of services and supports available through Medicaid, Medicare and/or other third party payers with satisfactory professional experience and dedicated commitment to work with individuals with disabilities and/or seniors in a community setting.

Experience:

SILO

Regional Resource Nurse Evaluator November ‘21 -‘Present’

Regional Resource and Development Center Registered Nurse Evaluator with excellent clinical assessment skills excellent communication and interviewing skills excellent problem-solving skills.

Ability to resolve conflicts working knowledge of services and supports available through Medicaid, Medicare and/or other third party payers with satisfactory professional experience and dedicated commitment to work with individuals with disabilities and/or seniors in a community setting.

Nurse Evaluator for Regional Resource Development Center with Certified Uniform

Assessment System (UAS).

Conduct assessment and intake appointments that usually take place at the client's home in Nassau and Suffolk County.

Conduct intakes and assess individuals identified by DOH and as requested by the Directors of each Waiver Program, as needing a Uniform Assessment System- New York (UAS-NY) and other clinical assessments of which is submitted in a timely manner.

Nurse evaluators are requested by Directors of each Waiver Program to participate in Team Meetings as well as Fair Hearings.

Licensed Registered Nurse with experience in working with individuals with disabilities (including TBI) and/or seniors in a managerial capacity.

Excellent supervisory, communication, organization, presentation, training, computer and multi-tasking skills.

Experience developing relationships with institutions and/or community-based entities

Proven skills in planning, community networking, and collaboration.

Skilled in program development/implementation, community outreach, coordinating activities, evaluating data, and establishing priorities.

Comprehensive knowledge of 1915 waivers, services and supports available through Medicaid/Medicare and/or other third party payers, and community-based resources for seniors and/or people with disabilities (especially the TBI and NHTD Waivers), strongly preferred.

Excellent problem-solving, conflict resolution, and investigating skills.

Excellent assessment, screening, and interviewing skills.

Strong commitment to the integration of people with disabilities into the community.

Conduct PRI and Screening, as needed.

Assist the RRDC staff to evaluate medically complex cases and determine appropriateness of community placements.

Assist RRDC staff and wavier providers to determine what services are necessary to safely serve/support TBI wavier applicants and participants in the community.

Ensure all documentation mandated by STIC and DOH is collected and submitted in an accurate and timely manner, including service plans, regional cost-neutrality requirements, etc.

Conduct intake process for potential NHTD/TBI participants and keep them informed of their eligibility/program status; make referrals to other services/programs as necessary; and continually advocate for the participant and their families in order to ensure best possible quality services and most integrated community living.

Review and make a determination regarding the Initial Application Package and Service Plans

Participate in a comprehensive outreach/education campaign, targeting the public, providers, and applicable others, using a wide variety of mediums.

Develop/maintain relationships with local and state disability and senior-related entities, and refer waiver participants to community services.

Develop/maintain relationships with nursing homes and hospitals to identify potential participants and to facilitate their re-entry into the community.

Continually monitor the quality of waiver provider services and take appropriate action in situations of quality concerns and/or misuse of waiver services.

Assist with recruitment, interviewing, technical assistance and training of prospective/new waiver providers and make recommendations to DOH.

Recommend to DOH waiver providers that should be surveyed and/or audited.

Participate in team and provider meetings, training’s, regional forums, etc.

Participate in the Serious Reportable Incident process as described in the TBI work plans.

Recommend improvements to TBI/NHTD waiver policies and procedures to DOH.

If time permits, assist DOH staff with functions and special projects of the TBI waivers.

Quest Diagnostics ‘April 19-‘December 21

Serves as liaison between the patient and facility/physician

Ensures a continuum of quality patient care throughout hospitalization and oversees provisions for patient's discharge

Assess, plans, oversees and evaluates the appropriateness of care throughout admission and hospitalization of the patient

Facilitates patient management throughout hospitalization

Perform concurrent utilization management using evidence based medical necessity criteria

Submits data to management regarding case management and/or quality initiatives

Serves as an in-patient liaison - planning, assessing, implementing and evaluating patient in collaboration with the health care team

Conducts chart review for appropriateness of admission and continued length of stay; Facilitates throughput

Conducts clinical reviews and interacts with third party payers to obtain approval of hospital days, pre-certification and post-discharge eligibility in relation to clinical course

Ensures compliance with current state, federal, and third party payer regulations

Documents the case management process in the medical record; completes and documents a care coordination assessment on the patient

Serves as a liaison to patient, family, admitting, primary care physician, health care team, and hospital departments

Completes applicable areas of the patients discharge instruction sheet and the patient transfer sheet; ensures case management documentation is current and accurate

Performs related duties as required

Davita kidney care oct’18 - June ‘19

Coordinated ESRD patient care and services (trend lab values, track metrics on vital signs, weight, outcome management, etc.). Ensured clinical team are delivered the highest level of care to patients by ensuring their comfort, and well-being

Help patients improve their quality of life by delivering outstanding clinical outcomes in a chronic hemodialysis setting

Build relationships - Build long-term bonds with patients and their families

Conducts clinical team while supporting one another and creating a fun work environment, while leading the way

Complexities - multitasked in myriad ways - put down one patient's chart, start another, work with a physician, run out to get a medication, respond to a supplier's request with lots of loose ends to pull together and a lot of follow up

Followed challenging tasks

Educated- Empowered patients by teaching them to administer their own dialysis and to take their health back into their own hands

Autonomy - Provide comprehensive patient care in an independent setting

Applied "core" nursing skills to assess, diagnose and implement complete care plans as looking at the whole patient

Tracked and manage multiple tasks at once while witnessing joy that comes in when your care impacts patients' lives

Brookhaven Hospital, Patchogue - ICU Oct ’16 – May ‘18

Completed unprecedented 1 year fellowship program

Focused on all areas of ICU with core specialty in Neurosurgical

Care of patients with various types of multi-system trauma patients with an emphasis on neuro-trauma and various closed injuries with a ratio of 3:1

Experienced and rotated across all areas of hospital including Telemetry, Emergency Dept, Cardiac Cath Lab, Hemodialysis, Radiology, Medical ICU and Surgical ICU

Provides direct patient care in busy and intensive care unit

Specialized care for acutely ill patients in ICU including surgical, alcohol withdrawal, septic, head injuries, respiratory failure, post-cardiac cath.

Manage medically declined patients requiring ventilation, emergency dialysis, hourly assessment, continuous cardiac monitoring and critical care drips

Provide excellent bed-side manners and educate patients in care to families

Assist physicians in bedside procedures including: bronchoscopy, central line placement, and intubation.

Assist patents with healing and recovery after surgery

Responsible for the maintenance and care of intracranial devices, balloon pumps, arterial lines, ventilators, IV infusions, and gastric tubes

Skilled at interpreting hemodynamic measurements as well as EKGS’s and labs

Suffolk County Community College Nursing Clinical Jan ’12 – May ‘15

Brookhaven Hospital, Patchogue NY - Med-Surge Jan ’15 – May ‘15

Acquired medical info, vital signs, weight, height and prior history

Prioritized treatments and maintained patient flow

Implemented care plans based on individual patient assessment and analysis

Performed all tasks with a patient-centered focus while seeking opportunities for improvement

Oriented patients to units and assisted patients with healing and recovery after surgery

Administered IV therapy, meds and assisted in diagnostic testing for HIV-positive patients

Provided patient diagnosis and assisted patients with multiple chronic diagnoses including COPD and asthma while providing necessary health education training for patients

Assisted patients with healing and recovery after surgery

Utilized strong assessment skills to determine necessary patient care

Performed assessment and collaborated with families to create a safe environment that promotes optimal growth and development

Acted as patient advocate and implemented total patient care

Stonybrook Hospital, Stonybrook NY – Pediatrics Sep ‘14 thru Dec ‘14

Delivered high-quality and compassionate treatment for pediatric patients

Monitored post-op vitals

Assisted patients with healing and recovery after surgery

Provided patient diagnosis under strict time constraints

Provided necessary health education training for patients

Provided behavioral/emotional support and supervision for those with cerebral palsy, Autism, Spina Bifida, Down Syndrome, Epilepsy

Assisted patients with Pneumonia, Diabetes, Spinal surgery with a Spica cast, Cleft lip, Cleft palate

Responsible for care, and medication management

Accurately documented all elements of nursing assessment, treatments,

medications, discharge instructions and follow-up care

Took and recorded patients' temperature, pulse and blood pressure

Stonybrook Hospital, Stonybrook NY – Labor / Delivery / NICU Jan ‘14 thru May ‘14

Conducted screening, diagnostic testing, and rehabilitative and supportive services

Provided antepartum care and education, assisted and observed staff during labor and delivery while advocating patients concerns, and delivered care to well and ill babies including vital signs, feeding immunization, and bathing

Assisted patients with healing and recovery after surgery/C-section

Assisted antepartum with mobility

Assessed antepartum in the beginning of every shift

Provided teaching for new moms for nursing infants

Assisted newborn with withdrawal upon delivery in NICU

Took vital signs of newborns while assisting in NICU

Peconic Bay Hospital, Riverhead NY – Med-Surge Sep ‘13 thru Dec ‘13

Worked as part of team to ensure proper care of body mechanics and safety of patient

Accurately documented all elements of nursing assessment, treatments, medications and discharge

Provided safety, respect and dignity of residents

Tested glucose and administered injections

Monitored and reviewed post-op vitals, set up PCA, fluids

St. Catherine of Sienna, Smithtown NY – Psychiatric Jan ‘13 thru May ‘13

Provided patient education about smoking, cessation, exercise, and hygiene skills

Conducted screening, diagnostic treatment and rehabilitative and supportive services

Delivered high-quality and compassionate treatment to indigent low-income patients

Performed all tasks with a patient-centered focus while seeking opportunities for improvement

Provided education to patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources

Assessed patients in active withdrawal and provided interventions to manage physical and psychological withdrawal symptoms

Peconic Bay Hospital, River-head NY – Med-Surge Sep ‘12 thru Dec ‘12

Developed skills and obtained knowledge necessary to ensure the safety and health of patients. Focused on performing timely yet thorough assessment, recognizing life- threatening problems, and prioritizing medical care

Evaluated patients presenting with asthma, appendicitis and hernia

Provided necessary health education training for patients

Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's

Education:

Associates in Applied Science (AAS)- Nursing, May 2015

oSuffolk County Community College



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