Customer Service Barista
Resume:
Antony
Sagayaraj
Career Objective
Career objectives are directed towards seeking a challenging
position, which would offer career mobility and perpetual growth commiserating my qualification and work experience. Work History
Contact
Address
AL RIGGA ROAD, DUBAI
Phone
**************@*****.***
Skills
Customer Service
Excellent
Active Listening Job Description
Team work
Upselling
Excellent
Excellent
Excellent
Arrange appointments, book venues for scheduled meetings, and make travel arrangements for delivering the products.
Coordinating with the delivery driver for Pick up and drop off medical products from the warehouse to the client.
Answer phone calls, schedule meetings and support the visitors.
Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
Monitoring daily packaging work.
Verbal Communication
Excellent
Compilation and review of daily reports and submitting them to restaurant manager.
Monthly inventory of restaurant items.
Took orders and served food and beverages to guest at restaurant.
Jun 22 – Present
Mar 19 - Mar 22
Dec 16 - Dec 18
Aug 12- Aug 16
Jul 2009 – Jan 12
Working as a Head Waiter with
Kitopi LLC in Dubai - UAE
Worked as a Head Waiter Cum
Barista with Timeless Chocolate
Café in Dubai - UAE
Worked as a Banquet
Coordinator with Iris Hotel in
India
Worked as a Waiter- Team Leader
with Alazzam Group in Bahrain
Worked as a Waiter with The
Residency Hotel in India
Multitasking and Prioritization
Excellent
Calm and Professional
Under Pressure
Excellent
Courteous with Strong
Service Mindset
Excellent
Languages
English
Hindi
Tamil
Visa Status
UAE Employment Visa.
Explained menu options in detail to help customers make decision on the food items.
Communicated with customers to resolve complaints and ensure customer satisfaction
Maintained complete knowledge of restaurant menu, including daily specials and offering recommendations to upsell appetizers, desserts, or drinks
Achievements
Various Event organizers in school and college functions and other technical events.
Participated in various seminars
Attend Guest Complaints
Increasing the loyalty or satisfaction of existing customers
Solving a problem or challenge, e.g., decreasing customer complaints
Saving money, e.g., negotiating a better deal from a supplier
I have certificate in participating Latte Art competition Career Summary
Professional Food and Beverage Executive with more than 12 Years Of experience in Hospitality industry attending to needs of customer And converting prospects to increase sales
Capacity to sustain consequential working relationship Education
Diploma in Hotel Management and Catering Technology Reference
Upon request.
.
Contact this candidate