Customer Service Proposal Writer
Resume:
RENE MELENDEZ
***** ****** **** **, *****, AL ***35
Cell: 251-***-**** - ****************@*****.***
PROFESSIONAL SUMMARY
Professional in customer service with 16 years of experience in the staffing and automotive industry as a customer service manager. Currently accountable for but NOT limited to managing company goals,policy and performance management as a well as management process.
SKILLS
Fast leaner
Very dependable
Team player in all necessary situations
Set goals for highest achievement to
accelerate promotion
Compelling sales proposal writer
Accomplished manager
Decisive
Empowers high-performing sales teams
Analytical problem solving
WORK HISTORY
02/2000 to 02/2011Department Management
Wal Mart – Foley, AL
Managed a large team of associates,posted work schedules,maintained inventory and enforced job safety while in shop work zones and out. Check in new merchandise from transfer trucks to ensure manifest quantities matched, team leadership and helped associates to practice safe working habits and follow process at all times. Conducted morning meetings informing my team of sales goals and expectations for sales increases and work productivity for the day, week and month. 02/2011 to 11/2015Assistant manager
Pepboys – Orange Beach, AL
Provided top customer service, ensured vehicle service was completed on a timely manner. Maintained customer flow in the shop,conducted safety check lists and ensured technicians followed clean and safe work habits in the shop. Set goals for the days,weeks,months.
EDUCATION
2007 High School Diploma:
Cornerstone Christian Correspondence School - Townsend, GA ACCOMPLISHMENTS
Wal Mart
Started as a nighttime stocker,earned a daytime position starting in the food and dairy departments. Transferred to the automotive department where I worked as a lube and tire technician, worked as a technician until a manager position opened up and pursued the position until I received the promotion of being the department manager.
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