Customer Service/Patient Care Coordinator/Loan Specialist
Resume:
Celestina Lovato
Customer Service Representative
Albuquerque, NM 87121
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
MVD General Clerk
Motor Vehicle Division - Albuquerque, NM
December 2017 to Present
In this position I process titles, register vehicles, trailers, off highway vehicles, process drivers licenses, take payments for citations, answering phones from public and private entities, filing and faxing. Interacting with the public daily
Motor Vehicle Clerk
Motor Vehicle Division - Albuquerque, NM
December 2017 to Present
Processing drivers licenses, register vehicles, off highway vehicles, mobile homes as well as rv’s. Answering the phone from general public and private entities.. titling vehicles and boats. Taking citation payments. Communication with other mvd offices Caregiver
TLC Management - Albuquerque, NM
May 2016 to Present
Taking care of consumers, preparing meals, cleaning, giving out medications, taking them on outings Promoter/Marketing/Modeling
Budlight - Albuquerque, NM
February 2016 to Present
Responsibilities
For this job I usually go to any venue that is entertaining, such as bars, nightclubs, casino etc., We do some modeling and lots of marketing and promoting getting people to buy our product and switch over from whatever it is that they maybe drinking. We also do fun stuff like give out beads, cups, hats, footballs, and bigger giveaways like ice chests furniture and coupons as well as a lot of other stuff we have.
Accomplishments
Working here I am learning to become more sociable with people and not be so timid at times. This job has really helped me with this. Also giving me an option to further my career because I do plan on staying in this type of industry but am willing to do a second job as well. Skills Used
Talking, communicating, interacting with people, persuading people, and just having a great conversation with the customer is the main thing.
Sales Representative
S&P Data - Albuquerque, NM
April 2015 to October 2015
Answer inbound calls, set up customers with Direct services, execute multiples screens, keyboards and systems simultaneously, transfer calls, meet stats and numbers that were required Customer Service Representative
Check n Go
March 2014 to October 2014
Processing loans, check cashing, cash handling, inbound calls, outbound collection calls daily, scheduling appointments, sales, Western Union bill pay, money transfers and receiving money, taking payments over the phone and in person, registration, faxing and copying, opening/closing the store per procedure, bank deposits and pick-ups, float to sister locations when needed. Front Desk/Recreation Leader
City of Albuquerque - Albuquerque, NM
October 2013 to March 2014
Getting activities ready for the day for the kids, picking up the kids when they get off school with a city vehicle, preparing payroll, getting supervisor’s signature and turn in, computer work, filing papers, faxing and copying, constantly answering inbound telephone calls about the programs we offer at the center, cleaning the center, running the center when my boss would leave, scheduling field trips, cash handling
Education
GED in High School
Albuquerque High School - Albuquerque, NM
2010 to 2012
Skills
• Type 60 Wpm, cash handling, cash register, outgoing, training, marketing, internet, microsoft word, fax, filing, copying, personable, quick learner, tanacity, closing ability, patient, clear communication skills, persuasion skills, quick learner, a calming presence, time managment skills, goal oriented (3 years)
• Customer Service
• Data Entry
• Filing
Certifications and Licenses
CPR/First Aid
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