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Data Entry Customer Service

Location:
Saskatoon, SK, Canada
Salary:
45000
Posted:
September 06, 2022

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Resume:

Nazlene Baksh

Bookkeeper / AR / AP / Payroll

adsgns@r.postjobfree.com

416-***-****

Willing to relocate: Anywhere

Work Experience

Administrator

Dominion Warehousing and Distribution - Etobicoke, ON

June 2016 to 2016

Various

Office Administrator

Baksh Bros Cartage Inc - Scarborough, ON

January 2015 to 2018

Responsibilities

Office duties

Bookkeeper

Roca Surfacing - Sexsmith, AB

May 2015 to September 2015

Responsibilities

Invoicing - data entry

A/R & A/P

Payroll - Bi-weekly

ROE's and T4's

Other duties as assigned

Bookkeeper

Northern Doors - Grande Prairie, AB

January 2015 to April 2015

Responsibilities

Invoicing - data entry

A/R & A/P

Payroll - Bi-weekly

Submitted GST to CRA quarterly

Payroll remittances to CRA monthly

New employee orientation package with some safety checks

Quarterly remittances to WCB Alberta and B.C.

ROE's and T4's

Other duties as assigned

Office Administrator / AR / AP / Payroll

Dynomite Environmental Contracting Ltd

2013 to 2014

Invoicing - data entry

A/R & A/P

Payroll - Bi-weekly

Submitted GST to CRA quarterly

Payroll remittances to CRA monthly

New employee orientation package with some safety checks

Quarterly remittances to WCB Alberta and B.C.

ROE's and T4's

Other duties as assigned

Account Receivable / Invoicing / Relief Receptionist

Westbury National

2012 to 2013

Invoicing - data entry, formatting

Maintaining customer accounts in the database

Maintaining GST & PST exemption lists

Distribution of various internal tracking lists

Execute inventory searches

Order office supplies, stationary, and business cards

Maintain database of internal contact phone lists

Provide daily reception duties and general corporate administrative requirements as necessary

Gathering and distributing equipment invoices for the various departments

Perform other administrative duties as may be required from time to time

Senior Account Processing Officer

CIBC - Toronto, ON

2011 to 2012

Daily Debit / Short Reports.

Processing daily Account closure (Includes response on emails regarding account closure/re-opening,

account re-open)

Processed daily Advance AMF checking

Prioritizes and schedules transaction processing, working within the accepted industry time frames

Monitors the incoming document queue to ensure processing according to CIBC 's service Standards

Month end Advance review and payout

Weekly Data Integrity reports

Check and process IA departures.

Processing GIC purchases, RRSP renewals and brokers purchases to meet all deadlines

PCHA accounts on FBS.

Duties as assigned including SRM requests

Administration Officer

B2B Trust - Toronto, ON

2011 to 2011

Researches, prepares, processes, balances, reconciles, and ensures quality routine transactions are

met at all times

Processing GIC purchases, RRSP renewals and brokers purchases to meet all deadlines

Helped with the training of new employees

Prioritizes and schedules transaction processing, working within the accepted industry time frames

Monitors the incoming document queue to ensure processing according to B2B Trust's service

Standards

Administers and processes product specific financial or non-financial transactions, according to

B2B Trust's standards, policies, and procedures

Analyses, documents, and accurately executes routine self-directed mutual fund transactions using

various computer systems, within set parameters and timelines

Ensures that set standards for processing, client service, documentation and execution of routine

transactions are met at all times

Administration Officer / Information Analyst

Canadian Depository for Securities (CDS) - Toronto, ON

2007 to 2010

Researched, analyzed, reported and managed all information regarding Corporate Actions and

Entitlements payments and Eligibility of all Securities held at the Depository to CDS Participants/

subscriber for financial evaluation and appropriate action

Coordinated and maintained effective and cordial relationship with Issuers, Transfer/Paying Agents,

and are accountable for effectively managing the timely, accurate reporting of information, on

dividends/interest/principal reduction/other distribution/maturity, to CDS participants/subscribers.

Created, updated and confirmed event files in NCS/INFOBANK for timely, accurate, reporting,

processing and finalization of each entitlement distributions

Analyzed all information pertaining to entitlement distribution events, initiated and established

project files for reporting pertinent information externally to CDS participants and subscribers and

internally to various support departments

Interacted with Issuers, Transfer/Paying Agents, and Depository Trust for New York (DTCC) to confirm

and verify payment details of entitlement distributions

Created, updated and confirmed payment events in the NCS system that produces accurate and

timely reporting, processing and finalization of each entitlement distribution project file

Summarized and prepared entitlement bulletins detailing all relevant notification of the entitlement

distributions and highlighting any tax information for dissemination within the established service level

standard

Responded on a timely basis to external and internal customer inquiries regarding entitlement

notifications and provided clarifications in a tactful, courteous and professional manner, ensuring

customer satisfaction

Ensured all problems and discrepancies were resolved immediately and escalation of more complex

issues to management for immediate action

Building Codes Exam Co-ordinator

Colleges of Ontario Network

2005 to 2006

Booked Proctors to invigilate the exams for Ministry of Municipal Affairs & Housing. (MMAH) and

various exam sites throughout Ontario (Ontario Building Codes Exams)

Ensured marking, grading and results procedures and responsibilities assigned to the post are

carried out accurately and effectively, according to standard.

Relationship Support Specialist

HSBC Bank Canada - Toronto, ON

2001 to 2003

Provided administrative support to the Operations Manager and Trust Advisory Specialist

Processed time sensitive customer trust fund transferrals to allow for same day service

Maintained the entire filing and invoice system for customer files for Toronto and Vancouver

Researcher / Data Processing

Ministry of Community and Social Services

2000 to 2001

Researched and processed applications for the Adoption Disclosure Unit.

Resolved customer inquiries in a confidential manner using diplomacy and tact.

Verified 100% accuracy of all adoption application by researching applications and confirming

matches.

Education

Diploma in Computerized Accounting

Maple Leaf College - Toronto, ON

2007 to 2007

Certificate in Canadian Payroll

Herzing Career College - Toronto, ON

1996 to 1998

Skills

Microsoft Office (10+ years)

Additional Information

HIGHLIGHTS OF QUALIFICATIONS:

Diploma in Computerized Accounting with over 15 + years experience in Administrative and

Customer Service roles in a variety of different industries

Highly proficient with database, word processing and spreadsheets

Canadian Securities Certificate (CSC) and Canadian Payroll Certificate (CPA)

Solid organizational skills achieved through multi-tasking and prioritizing assignments

A supportive, committed and responsible team player with strong analytical and problem solving

skills acquired through years of delivering solid customer service and coordinating projects.

Builds and maintains exceptional working relationships with all levels of staff and clients

An effective communicator with excellent time management

COMPUTER SKILLS

MS Office Elementary Accounting Financial Accounting

Personal Taxation Project CPA - Canadian Payroll Association

Simply Accounting QuickBooks Pro ACCPAC

ACCPAC General Ledger ACCPAC Accounts Receivable ACCPAC Accounts Payable

Business & Corporation Taxation ACCPAC Canadian Payroll



Contact this candidate