Mortgage Processor Loan Manager
Resume:
Apt ***
Jacksonville, FL. 32224
*.*******@***.***
MANDI L. MARKLIN
OBJECTIVE
A highly organized and hardworking individual who wants to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Also to make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience. Since COVID my last position was a Remote position which I am interested and available for as well
SKILLS & ABILITIES
2006- Sixteen intense training hours Direct Endorsement Underwriting/Capstone Mortgage Institute of Atlanta, GA
2002- Received Certificate of Completion for Title Agent/Ocala Community College
2001- Ten hours intense Mortgage Processing Training/Kambuck Realty School-Orlando, FL
Have knowledge using Excel, Microsoft Word, QuickBooks, and Power Point.
Very familiar with Calyx, Encompass, Black Knight(MS and MPS), Lending Pad
ACHIEVEMENT HIGHLIGHTS
LOAN PROCESSING EXPERIENCE
CONFORMING & NON-CONFORMING LOANS,JUMBO LOANS, FANNIE MAE & FREDDIE MAC GUIDELINES,FHA,VA, USDA RURAL DEVELOPMENT LOANS
*REGARDED AS ONE OF THE COMPANY’S MOST PRODUCTIVE LOAN PROCESSORS, HANDLING AN AVERAGE OF 20-30 FILES MONTHLY
*OUTPERFORMED COMPANY AVERAGE IN ACHIEVING LOAN-PROCESSING TURN-AROUND TIME OF 12 DAYS OR LESS (COMPARED TO TYPICAL 15-20 DAYS).
*PROVIDED EXPEDIENT SERVICE CITED AS KEY TO CONSISTENTLY HIGH CUSTOMER SATISFACTION AND A 10% INCREASE IN REFERRALS.
*ENSURED ALL FILES WERE COMPLETE PRIOR TO UNDERWRITING HAND-OFF AND COORDINATED EFFECTIVELY WITH TITLE COMPANIES TO ENSURE SMOOTH CLOSINGS.
PROCESSED CHALLENGING LOAN APPLICATIONS (E.G. FIRST TIME BORROWERS, SELF-EMPLOYED APPLICANTS AND BORROWERS WITH PROBLEMATIC CREDIT HISTORIES).
SUMMIT FUNDING, INC.
November 2020- August 2022
Loan Manager
Proficient in Encompass
Perform basic LP analysis of C,I,A documents to provide additional information to underwriter
Assist in the lending process to reduce loan cycle time by interacting with the customer and assisting the loan officer.
Establishes accurate closing date and monitors promised closing dates to meet those established. Meets standards for closing percentages of loans processed.
Proactively manage workflow to ensure loan files meet key milestone dates.
Performs pre-closing, post-closing, or whole loan due diligence review of legal agreements and other closing documents to
terms of the loan commitment.
Setting and maintaining proper expectation to all parties on the file (including internal customers, e.g., loan officers, sales managers).
Performs routine loan calculations
LAMAR LENDING
September 2019- December 2019
Sr. Processor/LOA
Provide support to loan officer and underwriter teams by ensuring the timely, judicious and accurate processing of mortgages. Review and verify borrowers’ income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal. Ensure compliance with company policies, underwriting guidelines and lending program requirements.
TAPA THAT RESTAURANT CORP.
November 2010-October 2018
Manager/Marketing/Payroll/Invoicing/Managed QuickBooks
Took care of scheduling shifts, Payroll, Helped with Promoting the company. Handled all invoices pertaining to vendors.
INTEGRITY HOME LOAN OF CENTRAL FLORIDA/ Correspondent Lender
November 2010-November 2012
Senior Processor/ Underwriter
Proficient in Encompass
Perform basic LP analysis of C,I,A documents to provide additional information to underwriter
Assist in the lending process to reduce loan cycle time by interacting with the customer and assisting the loan officer.
Establishes accurate closing date and monitors promised closing dates to meet those established. Meets standards for closing percentages of loans processed.
Proactively manage workflow to ensure loan files meet key milestone dates.
Performs pre-closing, post-closing, or whole loan due diligence review of legal agreements and other closing documents to
terms of the loan commitment.
Setting and maintaining proper expectation to all parties on the file (including internal customers, e.g., loan officers, sales managers).
Performs routine loan calculations
FINANCIAL GROUP/ FIRST CHOICE LENDING
March 2008-January 2010
Senior Processor/ Underwriter
I registered all loans, ran loans through DO, DU, and LP (Automated Underwriting systems) gathered all documents required for loan approval. Ordered title, Insurance and appraisals. Spoke with all parties involved with the loan, including Realtors. Listing Agents, Borrowers, Broker (LO), Underwriter, AE’s etc.
I was responsible for Approving or denying Mortgage loans.
WILSON LENDING
January 2008-February 2010
Senior Processor/ Underwriter
I registered all loans, ran loans through DO, DU, and LP (Automated Underwriting systems) gathered all documents required for loan approval. Ordered title, Insurance and appraisals. Spoke with all parties involved with the loan, including Realtors. Listing Agents, Borrowers, Broker (LO), Underwriter, AE’s etc.
I was responsible for Approving or denying Mortgage loans.
SUMMIT MORTGAGE CORPORATION
August 2005-December 2008
Mortgage Processor/Underwriter
I registered all loans, ran loans through DO, DU, and LP (Automated Underwriting systems) gathered all documents required for loan approval. Ordered title, Insurance and appraisals. Spoke with all parties involved with the loan, including Realtors. Listing Agents, Borrowers, Broker (LO), Underwriter, AE’s etc.
I was responsible for Approving or denying Mortgage loans.
IRWIN MORTGAGE CORPORATION
January 2002-August 2005
Receptionist/Public Relation Assistant/ Loan Set-Up/ Pricing
SUN-COAST STAFFING EMPLOYMENT AGENCY
February 2001-January 2003
Broker Liaison – Commercial Federal Mortgage Corporation
Administrative Assistant – Marsh Cove Condominiums
Temp-to Perm employee with assignments dictated staffing agency.
Serves as Broker Liaison with Commercial Federal Mortgage Corporation.
Function in Registration Department-interacting with Brokers daily
Registered all loans and became proficient in pricing.
Excelled financing and mathematical aspect of position
OFFICE TEAM TEMPORARY EMPLOYMENT AGENCY
1991-2001
Receptionist
Receptionist –Liz Claiborne Shoe Corporation
Receptionist/Membership Office – Ponte Vedra Lodge & Club
HOOTER OF AMERICA
1990-1999
Server/Bartender/Promotional Director
Developed exceptional people skills working at several locations
Opened new restaurants in Orlando, Las Vegas and Australia.
Designed and implemented various promotions for the company
EDUCATION
2010-2013- Florida State College of Jacksonville/Continuing Education
1995-1999- Florida State University- Tallahassee, FL- Bachelor’s Degree/Business Finance
1993-1995- FCCJ-AS in Interior Design with minor Business Finance
1993- Graduated from Sandalwood High School- Jacksonville, FL
REFERENCES
Julie Shaw-630-***-****-Lamar Lending, Owner of Shaw Processing
Myrna Rodriguez-Coutu- 904-***-****- Owner of Tapa That Corp.
Bill Barkley-904-***-****- Previous Account Representative for Flagstar Bank.
Jim Hynes-904-***-****- Owner of Summit Mortgage Services
Patrice Yamato-904-***-****- Previous owner of Plaza Mortgage
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