Tracy J. Gutierrez
Contact
Brooklyn, NY
**************@*******.***
Objective
To obtain a position that will utilize my 15 years of work experience in the administrative field and allow me to learn and grow in a new environment.
Education
Drake Business Schools
13 Month Certification Program Internship
02/2002
Franklin K Lane High School
General Education Diploma
Work Study Program
06/2000
Experience
08/2018- Current
Customer Relations Manager • Office • Brooklyn Coffee Brothers
Basic office responsibilities, managed accounts that purchased $10,000.00 and more of product weekly, maintained most of the office and warehouse supplies, oversaw orders being shipped on a daily via UPS, took care of most customer complaint to the best of my abilities. processed credit card payment.
08/2010-8/2018
Customer Service • Office • Hena Inc
Data entry, order processing, scheduled repairs, receiving & deliveries, ordered office and warehouse supplies and basic office responsibilities like faxing, emailing, copies etc.
01/2010-06/2010
Receptionist • Office • CPI Industries
Managed payroll on Peachtree, emailing blueprints to contractors, processing contracts, ordered office supplies, basic office duties
Key Skills
Fluent in Spanish
Time Management and Organization Skills
Customer Service
Proficient in Microsoft Office Suite Programs
Familiar with QuickBooks
References
Available Upon Request