Customer Service Representative
Resume:
Shakira Smith
Customer Service
Houston, TX *****
**********@*****.***
Self motivated sales professional experienced in customer service. Authorized to work in the US for any employer
Work Experience
Clerk/Cashier
All Caring Pharmacy - Houston, TX
April 2020 to Present
Receive Inventory, check out patients,
Consultant Custumer service
Total Life changes - Kent, WA
March 2013 to Present
Sales, customer service web orders and presentations about the products Customer Service Representative (Remote)
AT&T - Houston, TX
March 2020 to January 2021
Calling ex customers for them to return AT&T equipment Server
Harmony Public Schools - Houston, TX
January 2019 to May 2020
Prep and serve breakfast and lunch
Customer Service Associate
Macy's - Katy, TX
October 2018 to January 2019
Customer service -seasonal-
Cashier/Customer Service
Daiso Japan - Houston, TX
July 2018 to January 2019
Cashier, stocking, customer service, answering incoming calls, announcements Driver/Operator
Transdev - Seattle, WA
January 2016 to July 2017
Pick-up and drop-off clients with disability's.
JCPenney Sales Associate
Portiats - Seattle, WA
October 2015 to January 2016
Cashier customer service rep portrait studio
CSR - Customer Service Representative
Banana Pages Leasing consultant - Seattle, WA
April 2012 to January 2016
Processed rental applications and deposits. Located properties for clients looking for new rental homes. Education
High school or equivalent in Diploma
Nathan Hale High School - Seattle, WA
September 1991 to June 1995
Skills
• Customer service Consulting work (5 years)
• Data Entry (5 years)
• Customer Service
• Food Service
• Caregiving
• Food Preparation
• Cooking
• Cashiering
• Serving Experience
• Materials Handling
• Cash Handling
• Meal Preparation
• Microsoft Word
• POS
• Cleaning Experience
• Shift Management
• Food Handling
• Inventory Control
• Home Care
• Sales
• Commercial Cleaning
• Host/Hostess
• Order Entry
• Clerical experience
• Communication skills
• Computer literacy
• Computer skills
• Organizational skills
• Phone etiquette
• Retail Sales
• Kitchen Experience
• Merchandising
• Typing
• Food Safety
• Laundry
• English
• Presentation Skills
Certifications and Licenses
food handler certificate
driver's license
First Aid Certification
CPR Certification
Assessments
Retail customer service — Completed
October 2020
Comprehending and responding to retail customer needs Full results: Completed
Sales skills — Proficient
September 2018
Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.
Full results: Proficient
Receptionist — Proficient
November 2019
Evaluates the knowledge and skills essential to receptionist jobs. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
*Material handling, Positive outlook, Motivated team player, People-oriented, Fast learner, Reliable, Dependable, Inventory management, Organized, Flexible, Energetic and driven.
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