Bobbie Jo Phillips
Apt **
NIAGARA, Wisconsin 54151-5415
*********@*****.***
PROFESSIONAL SUMMARY
sales, automotive, delivery, accounting
SKILLS
Experience with MS Word, MS Excel, and some payroll programs; Clerical and reception duties with phone etiquette experience; Mechanically inclined.
WORK EXPERIENCE
6/2019
to
present
O'Reilly's Auto Parts
Marinette, Wisconsin
Delivery And Parts Specialist
Delivery to professional customers, stock, clean, computer, vehicle maintenance.
1/2000
to
present
BJ's Enterprises
Oconto, Wisconsin
Owner/Consultant
• Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
• Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
• Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
• Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
• Direct non-merchandising departments of businesses, such as advertising or purchasing.
• Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
• Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
• Plan and direct activities such as sales promotions, coordinating with other department heads as required.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. 8/2020
to
12/2021
Advance Auto Parts
Iron Mountain, Michigan
Parts Specialist And Delivery
Assist customers in there automotive needs, clean, stock, computers, stocking, inventory, truck.
• Advise customers on use and care of merchandise.
• Answer telephones to provide information and receive orders.
• Compute charges for merchandise or services and receive payments.
• Explain rental fees, policies and procedures.
• Greet customers and discuss the type, quality and quantity of merchandise sought for rental.
• Inspect and adjust rental items to meet needs of customer.
• Keep records of transactions, and of the number of customers entering an establishment.
• Prepare merchandise for display, or for purchase or rental.
• Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
• Provide information about rental items, such as availability, operation or description.
• Reserve items for requested times and keep records of items rented. 3/2017
to
10/2018
Wayne's Family Restaurant
Oconto, Wisconsin
Waitress
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Clean tables or counters after patrons have finished dining.
• Collect payments from customers.
• Escort customers to their tables.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Inform customers of daily specials.
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Prepare checks that itemize and total meal costs and sales taxes.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Provide guests with information about local areas, including giving directions.
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Take orders from patrons for food or beverages.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. 11/1999
to
1/2008
Nicolet Staffing
Menominee, Michigan
Production worker
• Read gauges or charts, and record data obtained.
• Prepare raw materials for processing.
• Operate machinery used in the production process, or assist machine operators.
• Mark or tag identification on parts.
• Help production workers by performing duties of lesser skill, such as supplying or holding materials or tools, or cleaning work areas and equipment.
• Lift raw materials, finished products, and packed items, manually or using hoists.
• Load and unload items from machines, conveyors, and conveyances.
• Cut or break flashing from materials or products.
• Break up defective products for reprocessing.
• Place products in equipment or on work surfaces for further processing, inspecting, or wrapping.
• Pack and store materials and products.
• Record information, such as the number of products tested, meter readings, or dates and times of product production.
• Remove products, machine attachments, or waste material from machines.
• Separate products according to weight, grade, size, or composition of materials used to produce them.
• Tie products in bundles for further processing or shipment, following prescribed procedures.
Worked position as a fill in from a staffing agency. CERTIFICATIONS, LICENSES, AWARDS
Fire Safety
Universal Precautions
CPR and Choking
EDUCATION
8/1996
to
5/1998
Bay De Noc Community College
Nursing
8/1995
to
5/1996
Kingsford High School
General
CNA