Sales Executive Service Engineer

RESUME

GG NILMINI NILUSHIKA SENARATH

MOBILE NO : 050-******* WhatsApp :009*-**-*******

E-MAIL : ******@*****.*** / *************@*****.***

WORK EXPERIENCE

****- ****

Destination of the world- JLT – Dubai – UAE

Reservation and Sale consultant

JOB DESCRIPTION

Make quotation as per our sales Executive’s instruction.

Handling e mails.

Forward fax to our customers.

Handling customer’s complaint & forward to our service engineer.

Handling day to day office routine work.

Central Reservation System.

Handling Room reservation.

Handling Tour booking (City tour, Wild Wadi, Safari, Snow Park ect.)

Handling Transfer booking

Attending telephone calls.

Checking the availability and the rates with the hotel and Supplier for Out bound and In bound as per our sub agent request.

2007 -2010

Deira Town Hotel – Deira, Dubai, UAE

Worked as a front office, Receptionist, Telephone operator, Cashier & Travel desk in charge

JOB DESCRIPTION

Make quotation as per our sales Executive’s instruction.

Forward fax to our customers.

Handling customer’s complaint & forward to our service engineer.

Handling day to day office routine work.

Reservation and Ticketing.

Sabre Reservation System.

Fortune ID booking system.

Handling Room reservation.

Guest checking & checkout.

Making wake-up call as per the guest requests.

Attending telephone calls.

Arranging guest airport- pick up & drop.

Arranging tours,( Dhow cruise tour, Desert Safari & City tour).

Handling cash of the guests.

2004 – 2007

Castle Travels & Holidays, Kandy- Sri Lanka

Worked as a Ticketing and Reservation counter staff with Sabre.

JOB DESCRIPTION

On line availability checking and Issuing Air Ticket to Guest.

Forward fax to our customers.

Handling day to day office routine work.

Keep advising to the customer regarding the destinations as per their request

Keep advising to the customer regarding the Tour and Transfer’s

EDUCATION

G.C.E O/L Examination 2001 passed

COMPUTER SKILL

Excellent Knowledge of Ms Windows 2000 – Ms Excel – Ms Word – Ms Power Point – Ms Office, Internet Browsing.

A Holder of Sri Lankan light vehicle driving license.

Has successfully completed a course in sugar flower / structure/ cake decorating having obtained a 3rd pass Academic Year 2021.

PERSONAL DETAILS

Nationality : Sri Lankan

Gender : Female

Date of Birth : 24 Nov1985

Marital Status : Married

Passport Number : N9533533

Visa Type: On visit visa

Permanent Address : Medows 6, street 1, villa 14

REFERENCE

Available upon request.

Contact this candidate