Northeast Energy Customer Service

KIYANA MIDDLESWART

360-***-**** ******@**.*** linkedin.com/in/kiyana929/

EDUCATION

University of Washington (UW), Seattle, WA Sep 2018 - June 2022 B.A. Media and Technology in Communications, Minor in Informatics and Entrepreneurship

-Certified in the Sales Program at the Foster School of Business

-Academic Deans List

Mountain View High School, Vancouver, WA Sep 2014 – June 2018

-Honors and Activities: National Honor Society, Adventure Club President, Honors Orchestra, Varsity Golf PROFESSIONAL EXPERIENCE

Emerald Technology, Seattle, WA March 2022 - June 2022

-User Analysis Intern: developing sales materials and programs, contacting over 200 potential customers, and putting in partnership agreements.

-Continue services related to Emerald GetGreen marketing and content including creation of marketing materials, structuring marketing programs, as well as developing and editing the GetGreen content data.

-Research user analysis of over 300 NWEC and B-Corps for partnerships for sustainability and reduction of carbon- footprint.

Bogle Vineyard, Seattle, WA March 2022 - June 2022

-Marketing and Sales Intern: focused on relationship management for over 22 wine accounts between QFC, Safeway, and Fred Meyers in the Seattle region.

-Focused in on-premises and off-premises sales while working with buyers to create POS and merchandise inventory.

Pacific Office Automation, Seattle, WA Dec 2021 – June 2022

-Student Ambassador and Recruiter: Communicate between the company and the University of Washington to campaign on different opportunities for over 200 students to attend. Chipotle Mexican Grill, Seattle, WA Oct 2018 – May 2020

- Trained 6 new employees on customer service and tasks efficiently in high volumes and fast-paced operations.

- Handled over $10,000 a day in currency and credit transactions promptly and accurately. LEADERSHIP AND INVOLVEMENT

President of Multicultural Greek Council (MGC), University of Washington Sept 2021 –June 2022

-Responsible for 13 multi-cultural sororities and fraternities; coordinating events, maintaining documents and records, and organizing the by-laws and constitution of all the organizations with over 300 members.

-Volunteered over 20 hours for New Beginnings to combat violence against women through the sorority. American Marketing Association, University of Washington Oct 2019 – June 2022

-Seek marketing concepts that provide a platform for students by sharing real-world opportunities to practice learned skills.

PROJECTS

MagRings Sep 2021 – May 2022

-The first invented magnetic earrings with a team of 6 students in the Entrepreneurship Minor.

-Implemented new designs to be attached to the magnetic earrings.

-Communicated with different manufacturers to find the most efficient parts and tools for the products. SATCHL March 2021 – June 2021

-Researched for the start-up on their target market, launch campaign, and positioning methods

-Developed a plan for the CEO of Satchl to focus on vendors, and ways to differentiate as a loyalty program. REFERENCES

David Watson Relationship Activator & Optimist ThinqShift Seattle, Washington

Cell: 206-***-****

Email: ******@*****************.***

Brady Zurn NW Regional Manager Bogle Vineyard

Seattle, Washington

Cell: 360-***-****

Email: *****@***********.***

Jeff Rigotti Senior Product Manager Northeast Energy Efficiency Alliance Portland, Oregon 97204

Cell:503-***-****

Email: **************@*****.***

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