Data Entry Executive Assistant

Frank P. Esposito

**** *** ********* ***., **, #*02, Washington, DC 20036 202-***-****

*******@*****.***

WORK EXPERIENCE

*/**** – 1/2017 Smithsonian Institution, National Museum of African Art, Education and Advancement Departments, Washington, DC.

Administrative Support Specialist.

Acted as liaison between docents and touring visitors. Responsible for the development of tailored tours designed to fit the needs of each group and entering complex audience data entry into the institutional audience gathering database. As Internship Coordinator screened, processed, and assigned intern applicants to appropriate museum departments as well as maintained records of all the applicants’ required forms. As OVS

(Office of Visitor Services) Building Coordinator, act as liaison between OVS volunteers and the museum including organizing docent-led tours of each new exhibition and providing orientation to incoming volunteers. Responsible for assisting Special Events Coordinator for a percentage of museum events.Responsible for staff travel as well as arranging travel itineraries for invitational travelers using federal Concur system; arrange for hotel reservations and other special requests as they arise. 3/2006 – 5/2012 SNI Companies, Washington, DC.

Temporary Administrative Support.

Successfully completed both long and short term administrative positions within a variety of corporate and non-profit settings. Worked at organizations such as the Academy for Educational Development and several high-profile property management corporations such as Boston Properties and Brookfield Properties. Maintained a record of excellent performance, including the ability to successfully complete tasks and meet deadlines with little or no supervision.

9/2005 – 3/2006 Lomangino Studio Inc., Washington, DC. Office and Production Manager.

Responsible for the operation of a graphic and interior design studio. Acted as a liaison between designers and clients. Responsible for overseeing projects, billing and accounting, and bidding estimates. Ensured client satisfaction by successfully completing all contracts, double checking each detail, assuring smooth progression of each step. Also responsible for vendor negotiations.

6/1997 – 9/2005 SJG Properties, Washington, DC.

Assistant Property Manager.

Assisted Property Manager in all aspects of the operation and maintenance of several high- profile downtown office buildings, including overseeing a staff of ten employees. Anticipated and solved tenant concerns; coordinated construction, HVAC and electrical work; ensured the smooth and efficient running of buildings at maximum cost-effectiveness. Calculated tenant rent increases, utility sub-meter, security and HVAC overtime billings. Also acted as Executive Assistant to General Partner.

8/1988 – 5/1997 Tako Grill, Bethesda, MD.

Manager.

Directed all aspects of day-to-day operation of a busy 50 seat trend-setting restaurant. Responsible for the hiring, training and supervision of a staff of ten. Oversaw the purchasing and inventory of all stock and beverages. Was brought in to develop restaurant policies and procedures as well as to increase media and public awareness. Developed and implemented successful public relations campaign doubling customer volume in a six-month period. Improved service and image resulting in numerous Washingtonian and Washington Post “best restaurant” designations.

EDUCATION State University of New York, Potsdam, NY, Crane School of Music, 1978. Bachelor of Arts in Music Education. Cum Laude Graduate. LANGUAGES Various degrees of fluency in French, Spanish, Italian and Japanese. SKILLS Strong organizational and leadership skills. Results and detail oriented. Ability to effectively communicate and work with people from diverse backgrounds. Experienced with Windows and Macintosh environments. MS Office. Ability to work with data entry and complex databases. Excellent proofreading, editing and writing skills. References available upon request.

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