Dalia Younan
949-***-**** *********@*****.*** 2 Chaumont Cir, Foothill Ranch, Ca 92610
EDUCATION
Master Science of Information Technology (MSIT)
Working on it Expected May 2023
California State University- Fullerton, Fullerton, California May 2021 Bachelor of Arts in Business, concentration in Information Systems. Saddleback College. Mission Viejo, California May 2019 Associate of Arts in Business Administration
RELEVANT EXPERIENCE
California State University - Fullerton (Irvine Campus), Fullerton, California Information System student consultant January 2020 – May 2020
• Demonstrated ability to take ownership of IT incidents
• Imaging computers and laptops.
• Install new hardware and classes cameras
• Restarted computer workstations in student lab, library, computer classrooms, and regular classrooms, and Windows 10 and MacOS.
• Support experience in Microsoft Office (Outlook, Word, PPT, Excel), and Adobe Acrobat software.
• Gained troubleshooting experience with standard desktop, laptop, and printer hardware and software issues. Install/uninstall programs.
Saddleback College, Mission Viejo, California
Admin assistant August 2016 – May 2019
• Coordinated between different departments.
• Received and prepared weekly and monthly reports from professors.
• Prioritized and dealt with all incoming mail, ensuring high priority items are drawn immediately attention.
• Coordinate between students and professors, manage all administrative activities that facilitate smooth running of the office.
• Managed a range of office software, including emails, spreadsheets, databases, and filing systems. GB Auto, Cairo, Egypt
Chief Human Resources Officer Office manager. April 2009 – January 2015
• Coordinated between different manufacturing sectors, supply chain, and HR departments.
• Analyze business problems and assess how automated systems can be implemented.
• Support both business managers and end-users as well as coordinate and collaborate with technical teams.
• Received and prepared weekly and monthly reports from the different sectors
• Prioritized and dealt with all incoming mail, and ensuring high priority items are drawn immediately to CHRO attention.
• Organized and supervised all administrative activities that facilitate the smooth running of the office.
• Developed and implemented new administrative systems, such as record management.
• Prepared presentations, charts, and reports for conferences and meetings.
• Presented in management discussions on the organization's policies and strategic development.
• Attained conferences and training on behalf of my division as required.
• Interpreted translation when requested.
2
• Typed correspondence, reports, e-mails, and memos. A-Part Bosch (Exporter and distributor for Bosch products), Cairo, Egypt Chairman assistant February 2007 - April 2009
• Managed the website of the Company., Upload and renewed the data, follow with the website designer company.
• Designed and archived the database of the Company.
• Interviewed foreign visitors and interpreting.
• Received external local and international telephone calls.
• Prepared contracts and translate into English or Arabic as requested.
• Organized meetings and arranges appointments.
SKILLS
• Positive attitude, ambitious, cooperative, enthusiastic, organized, goal oriented, time managed, and willing to go the extra mile.
LANGUAGES
• Read, write, and speak good English and Arabic
• Basic understand of American sign language.
COMPUTER SKILLS
• Excel (pivot tables, v-lookups,charts)
• Project management
• Microsoft Project
• Data Base: My SQL and PostgreSQL
• C#.
• Visio
• Python, Power BI.
Windows, Word, Access, Powerpoint, Outlook, and Internet Explorer. I have extensive computer teaching and training experience in all of these programs.
• Oracle Developer 10g.