Package Handler Customer Service

Alena Miknavich

**** **** **** **., *******, TX *5043

Cell: 469-***-**** /// **************@******.***

SUMMARY

Dedicated guest services associate providing the highest level of customer service possible, while being outgoing and efficient; capacity to multi-task and a friendly team player. HIGHLIGHTS

Customer service

Detail-oriented

Strong communication skills

Time management

EXPERIENCE

- Package Handler, Amazon, Dallas, TX Oct 2021 to Aug 2022 Duties included handling of shipments both inside warehouse and outdoors loading and unloading of trucks, forklift driver, stowing and retrieving, as well as special assignments such as working in the problem solve department.

- Customer Service, Taco Casa, Garland, TX Sep 2019 to Sep 2021 Greeting of customers, order fulfillment, cashier, and general customer service.

- Carhop, Sonic, Rowlett, TX Oct 2018 to June 2019 Greeting of customers, order fulfillment, cashier, and general customer service. VOLUNTEER WORK

- Junior Volunteer Summer jobs 2016 – 2017

Methodist Charlton Medical Center, Dallas, TX

Responsible for helping employees with various tasks in the day surgery department and women’s imaging. Helped with various office functions while learning about patient care, importance of being organized, maintaining cleanliness to reduce infections, and teamwork.

- Junior Zookeeper Volunteer, Dallas Zoo Summer jobs 2013 - 2015 Worked as a Junior Zookeeper and Conservation Guide in the children’s section of the Dallas Zoo. Helped care for animals while learning about conservation, job responsibility, and teamwork. Answered zoo guest questions at various stations throughout the children’s zoo. EDUCATION

- Rowlett High School – Rowlett, TX Graduated June 2021

- Dallas College, Dallas, TX (Currently enrolled) (Projected graduation: May 2023) REFERENCES

- References available upon request.

Outgoing and energetic

Troubleshooting skills

Team player

Hardworking

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