Customer Service Part Time

ALKET DOGJANI

**** ****** ******* *****, ***** NY (313) 491- 9028 ************@*****.***

WORK EXPERIENCE

*Super tenant –Ground Support Service GSS From November 2020—Current (full time)

Handle all the cleanings in a luxury building, all public surfaces areas inside the buildings, floors, lobbies, glasses, gym areas, basement areas ext.,

Managing all the garbage taking them out at the appropriate day (never got a ticket for that from the city)

Take care of small repairs and everyday claims regarding small plumbing, painting ext.,

Respond within 24 hours to every tenant request often mostly times respond much faster.

Work closely with tenants to maintain a high tenant satisfaction rating.

Handel all evictions as well as all apartment clean-ups for new tenants.

Taking care of moving in-out preparing the apartments before and after moving in on prompt time.

Keeping close touch with the management and paying attentions on reporting even small details in order to avoid any little issue to become bigger one day. Explaining, informing giving my ideas from my point of view based on similar cases during my work experience.

*Super tenant - Quantum Property Management LTD From February 2019 – current (part time)

Handle all the cleanings in 4 buildings, all public surfaces areas inside the buildings, floors, lobbies, glasses, gym areas, pool area, basement areas ext.,

Managing all the garbage taking them out at the appropriate day(never got a ticket for that from the city)

Able to administer all eviction notes and handle the most difficult eviction situations.

Take care of small repairs and saved the building management a great deal of money.

Respond within 24 hours to every tenant request often mostly times respond much faster.

Work closely with tenants to maintain a high tenant satisfaction rating.

Handel all evictions as well as all apartment clean-ups for new tenants.

General working multiple fields in construction-PCA Cleaning From April 2018

Responsible for visiting the homes of clients, laying down the new tile and grout also removing the old flooring.

Mix paint and primes and apply as according to instruction.

Operate and maintain air spray equipment.

Anticipate and troubleshoot equipment problems, assist in repairs.

Trim painted under the strict supervision of journeymen painter and strict deadlines.

Assisted with cutting and rolling surfaces in commercial

remodel projects.

Mixed paint before application to walls and cleaned painting equipment.

Working with good discipline on demolition, meaning on working fast and eliminating every mess in the record time

*Tile installer- Leonardo’s Marble & Granite, Michigan From November 2015 – March 2018

Professional ceramic tile installer trained in laying down grout, installing new tile, and removing old tiling.

Adept at cutting and arranging ceramic tile to fit standard size rooms and rooms with unusual layouts and keeping the homes of clients clean.

Specialize in working with ceramic tile also cable of working with natural stone, porcelain, granite vinyl and any king of tile.

Highlights

-Tile installation

-Professional

-Clean

-Customer service

-Independent worker

EDUCATION

Bachelor degree – Food Chemistry, Tirana Albania

Computer Skills - MS Windows; MS office, including Word, Excel, Power Point, excellent communications skills.

Languages - Fluent Albanian, English,

Basic knowledge Italian, Spanish.

*No need for any sponsorship

Contact this candidate