Customer Service Cashier Team
Resume:
Contact
Skills
Work History
—
Yahisha L. Gomez
Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.
Address
The Bronx, United States,
41074
Phone
+1 347- 833-8471
***************@*****.**
m
Money handling
Report generation
Store opening/closing
procedures
Multi-tasking skill
Time management strength
Interpersonal ability
Cashier Team Lead
Micheals Craft Store, The Bronx, NY
Operated POS cash register and equipment to
collect payments.
Supervised cashiers to boost customer service
levels, check accurate balance for transactions
and promote smooth operations.
Answered customer questions and helped find
specific items.
Evaluated presentation of checkout lanes and
kept team members on top of cleaning tasks
when necessary.
Alleviated customer service needs with policy-
appropriate solutions.
Promoted superior experience by addressing
customer concerns, demonstrating empathy and
resolving problems swiftly.
2020-07 -
2022-08
Bartender
MonAmi, The Bronx, NY
Developed new signature cocktails to support
bar marketing brand and increase profits.
Served high customer volumes during special
events, nights and weekends.
Handled simultaneous customer, team and
business needs while avoiding unnecessary
delays or errors.
Trained 6 new bartenders on drink preparation,
product promotion, garnish preparation and
sanitation protocol.
2009-05 -
2020-09
Education
Assisted servers with specialty drinks orders by
preparing on-demand items without delay.
Provided excellent customer care by responding
to requests, assisting with product selection and
handling ordering functions.
Diploma
Juan Ponce De Leon - Puerto Rico
2003-08 -
2004-05
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