Customer Service Front Desk
Resume:
Tonia Goff
PRN Cook
Tampa, FL *****
*********@*****.***
Cooking for major Hospitals in Tampa
Authorized to work in the US for any employer
Work Experience
Culinary Specialist
Busch Entertainment Corporation
Present
I am a certified shift Manager as well as management food safety certified I have grilling baking prep and salad and soup and sandwiches making skills as well as excellent customer service I love people and the hospitality industry
Certified Shift Manager
Checkers and Rally's Restaurants - Tampa, FL
April 2017 to December 2017
Cashier and inventory and training employees and grill saute fry and production and bank deposits Bakery Associate
Walmart
March 2011 to November 2013
Baking and cooking and cleaning and organizing the bakery as well as the deli Grill Cook
Bbq king
February 2010 to January 2011
Cleaning and organizing and supervising
Education
Culinary
Fla college of business
Skills
• Meat slicer (3 years)
• Cooking (10+ years)
• Supervising Experience
• Customer Service
• Time Management
• Maintenance
• Front Desk
• Childcare
• Restaurant Management
• Assisted Living
• Computer Literacy
• Leadership Experience
• Restaurant Experience
• Cooking Experience
• Food Service
• Microsoft Word
• Culinary Experience
• Management Experience
• Retail Management
• Assistant Manager Experience
• English
• Host/Hostess Experience
• Food Production Experience
• Production Management
• Basic Math
• Cash Handling
• Merchandising
• Coffee Experience
• Serving Experience
• Guest Services
• Kitchen Management Experience
• Produce Experience
• Cleaning Experience
• Food Safety
• Inventory Control
• Pricing
• Food Preparation
• POS
• Banquet Experience
• Profit & Loss
• Hospitality Experience
• Retail Sales
• Store Management Experience
• Food Preparation Experience
• Food Handling
• Kitchen Experience
• Management
• Catering
• Purchasing
• Packaging
• Leadership
• Sanitation
Awards
Employee of the month
November 2001
I kept a 4.0
Certifications and Licenses
Food Manager Certification
November 2015 to November 2020
Food Handler Certification
Assessments
Cooking Skills: Basic Food Preparation — Proficient April 2019
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Proficient
Supervisory Skills: Directing Others — Highly Proficient April 2019
Motivating others through feedback to identify improvements or corrective actions. Full results: Highly Proficient
Reliability — Expert
May 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Expert
Cooking Skills: Basic Food Preparation — Proficient May 2019
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Proficient
Customer Focus & Orientation — Proficient
July 2019
Responding to customer situations with sensitivity. Full results: Proficient
Cooking Skills: Basic Food Preparation — Proficient May 2019
Most popular for this job title. Preparing food, using cooking equipment, and converting ingredient measurements.
Full results: Proficient
Food Safety — Expert
April 2019
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Expert
Customer Focus & Orientation — Proficient
April 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Supervisory Skills: Directing Others — Highly Proficient April 2019
Measures a candidate's ability to motivate the performance of others through feedback to identify improvements or corrective actions.
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
March 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Highly Proficient
Restaurant Manager — Proficient
September 2019
Managing restaurant staff and meeting customer expectations. Full results: Proficient
Supervisory Skills: Directing Others — Familiar
December 2019
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Familiar
Work style: Reliability — Highly Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Food safety — Familiar
May 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Familiar
Supervisory skills: Motivating & assessing employees — Highly Proficient September 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Highly Proficient
Customer focus & orientation — Proficient
May 2021
Responding to customer situations with sensitivity Full results: Proficient
Management fit — Highly Proficient
July 2020
Measures the traits that are important for success in management positions. Full results: Highly Proficient
Work motivation — Familiar
June 2020
Level of motivation and discipline applied toward work Full results: Familiar
Management & leadership skills: Impact & influence — Familiar May 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Familiar
Food service: Customer situations — Proficient
November 2019
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient
Management & leadership skills: Planning & execution — Completed October 2019
Planning and managing resources to accomplish organizational goals. Full results: Completed
Work style: Conscientiousness — Proficient
July 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Restaurant manager — Familiar
January 2020
Managing restaurant staff and meeting customer expectations Full results: Familiar
Cleaner fit — Highly Proficient
June 2020
Measures the traits that are important for successful cleaners Full results: Highly Proficient
Customer service fit — Proficient
January 2020
Measures the traits that are important for high-quality customer service. Full results: Proficient
Food service fit: Crew member — Highly Proficient
June 2020
Measures the traits that are important for successful food service crew members Full results: Highly Proficient
Home health aide skills — Familiar
June 2020
Providing care to patients in a home setting
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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