Support Specialist
Resume:
Lynette Vecchio
Syracuse, NY *****
*******.******@*****.***
Skills:
● Excellent oral, written and interpersonal communication skills to effectively interact with internal and external customers.
● Ability to provide positive provider relations and coordinate with various functions within the company to ensure requests and questions are handled appropriately and in a timely manner.
● Ability to make prompt, sound, decisions based upon analysis of records. If needed, I will seek direction from team lead or supervisor
● Ability to maintain direction and professionalism in high-pressure situations.
● Willingness to embrace change and successfully implement new approaches and ideas.
● Ability to foster teamwork toward a common objective.
● Strong work ethic with customer centric focus.
● Proficient in Microsoft 365, Word, Excel, Access.
● Experience and a quick learner with proprietary software for
data entry and retrieval; (analysis,tracking, billing, financial)
●Experienced in Medicare, Medicaid and MLTC Insurance policies, procedures and processing. Hcpc,CPT, ICD-10, Ub-04, CMS 1500 accurate claim billing. Proficient in all lines of claims processing.
I am confident that I am able to achieve and excel in meeting any department objectives and goals as I have demonstrated my
productivity and work ethics in my previous occupations.
I am efficient and helpful assisting providers with claim support, authorization requests,rejections,denials, and appeals.
I have coordinated efforts to provide accurate patient account information and claim review requests and proven efficiency in tracking and maintaining accurate records and analysis to include letters, telephone conversations, etc.
I have gained success in how to recognize, respond and rectify issues or errors promptly. I follow through and remain responsible for account or claim submittals; coding, timely filing and documentation requirements for successful reimbursement.
I have efficiently facilitated processes for providers, vendors and customers needs alike.
I am able to function and adapt as a payor or payee representative to complete any assigned tasks.
Knowledgeable in Acct Payables, Acct Receivables; review,posting,Eft, Era, reconciliation of bank deposits.
I enjoy being productive and helpful.
Experiences:
Claim Support Specialist
Billing Specialist
Insurance Claims Specialist
Medicare Claims Fraud SIU/TRU Line
Account Representative
A/R A/P Billing Clerk
Employment:
Nascentia Health Syracuse, NY
2/2022 to Present
Syracuse Orthopedic Specialists
Syracuse, NY 2/2020 to 6/2020 /Covid
Aspen Dental
E. Syracuse, NY
2017 to 2019
Anthem/ NGS Medicare Syracuse, NY 2007 to 2017
Eric Mower & Associates
2004-2007
High School Honor Graduate
Solvay, High School
Business/ Accting Major
Contact this candidate