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District Manager Customer Service

Location:
Phoenix, AZ
Salary:
60000
Posted:
September 07, 2022

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Resume:

ALAN J MELENDEZ (PREFER AJ)

EXPERIENCE

D.M.I.T. STORAGE ASSET MANAGEMENT 2017-PRESENT

• Partnering with the District Manager to drive all operational and financial goals for the District.

• Conducting audits, site visits, and other projects as needed.

• Assist in the hiring, onboarding, and training of new SAM employees and on- going training of existing employees. This includes effective role-playing, coaching and knowledge sharing.

• Partnering with the District Manager in ensuring adequate staffing and scheduling for the District.

• Administrative functions include but not limited to month end reporting, financials review, budgets, and improvement projects to include follow up with contractors and vendors.

• Serving as a resource and acting as policy and procedure expert for the district regarding operations, sales, marketing, and computer processes.

• Expert on demonstrating sales-focused, customer-centric behaviors with all hourly reports and holding reports accountable.

• Responsible for tasks related to new store openings, acquisitions, and dispositions.

• Participating in Owner correspondence and in-person meetings.

• Completing all competencies on the District Manager Training Checklist.

• Travel between locations as needed.

• Lead with integrity, honesty and knowledge that promotes the culture and values of Storage Asset Management.

Catering Sales Manager

Rutgers Prep. Sage Dining Sep 2013 - Apr 2017

● Prepared correspondence to customers, internal booking reports and file maintenance.

● Maintained confidentiality and currency of client files.

● Conducted follow up with clients to confirm services meet and exceed expectations.

● Communicated all information pertinent to each sales and catered group business.

● Supervised and managed all dining room staff including assigning daily work District Sales Manager

U.S. Polo Assn., NJ / Oct 2008 - Aug 2013

● Recruited, trained and ensured adequate staffing for the District.

● Met sales goals by training, motivating, mentoring and providing feedback to Sales Associates.

● Represented the company's interests with local, state and federal law enforcement.

● Recruited, screened and interviewed applicants for district.

● Wrote and verbal communication skills with store teams, peers and Corporate Office counterparts.

● Maintained accurate information in electronic and paper employee records.

● Demonstrated active listening and emotional safety that fostered understanding, innovative resolution and inclusion.

● Drove to and from various locations in assigned district.

● Managed customer service and associate relations issues.

● Reviewing, and taking action on P&L Reports

responsibilities.

adsg9a@r.postjobfree.com

732-***-****

4909 W. Joshua Blvd. #1040

Chandler, AZ 852 85226

NJ



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