Customer Service Dishwasher
Resume:
Delana Horner-Ehrhardt
****B Kapalu PL
MCBH, HI 96734
************@*****.***
SKILLS
● Training and coaching
● Tour guides
● GPS use
● Underway replenishment
● Rigging
● Check payment processing
● Table Bussing
● High-volume dining
● Dining customer service
● Safe food handling
● Customer service
● Organization
● Physical stamina
● Relationship building
● Time management
● Team building
● Critical thinking
EXPERIENCE
Puget Sound Express, Port Townsend, WA - Office, Boat Crew 06/2019 to 08/2019
● Maintained work environments safe and efficient at all times.
● Helped customers find/see whales found in Washington State while on the water.
● Gave background and history about Washinton State to customers.
● Adhered to maritime law at all times to keep a safe environment. Marrowstone Island Shellfish, Nordland, WA- Oyster Picker 06/2018 to 08/2018
● Picked products from designated locations using various tools and transferred them to appropriate areas for further processing.
● Accepted, processed, and filled orders quickly and accurately.
● Assembled customer orders from stock and placed orders on pallets for the shipping department.
Chimacum Cafe, Chimacum, WA - Dishwasher, Pie Baker, Hostess 07/2015 to 10/2017
● Scrubbed pots, pans, and trays by hand or cleaned using an industrial dishwasher.
● Greeted guests and gathered information to seat groups or place them on the waitlist.
● Kept dishware, glasses, and utensils ready for all customer needs by quickly scraping, washing, and restocking items.
● Managed daily card and cash transactions by maintaining payment records.
● Checked dining and serving areas to verify proper cleanliness and readiness for guests.
● Stayed attentive to server availability and table turnover to seat guests quickly.
● Communicated with servers about new tables, changes in food availability, and customer comments.
● Replaced clean utensils in storage bins for easy access.
● Developed long-term relationships with customers to increase opportunities for repeat business.
EDUCATION
Chimacum High School, Chimacum, WA- High School Diploma 09/2015 - 06/2019
The University of Hawaii At Manoa, Honolulu, HI - Some College (No Degree)
08/2019 - 05/2022
● Majoring in Natural Resources and Environmental Management
(NREM).
● Have a concentration in wildlife ecology and management. The Field School, Miami, FL - Education Experience With Sharks And Rays
07/2021
● 7-day course out working with Reef sharks and rays.
● Work with 2 outstanding researchers, Dr. Catherine Macdonald and Dr. Julia Wester, as well as many interns and grad students of the University of Miami.
Unity College, Unity, ME- Some College (No Degree) 07/2022 - ongoing
● Transferred to Unity’s Distance education to get more experience working while obtaining my undergraduate degree in Wildlife Conservation.
● Completely online and no set class times.
Other
● Was a part of the Youth Environmental Stewards (YES!) program in Washington state through the Northwest Watershed Insitute.
Worked with US Fish and Wildlife on clam ecology.
Worked with North Olympic Salmon Coalition (NOSC) on wetland restoration.
● Boater safety license.
● Hunters Saftey license.
● Grew up riding horses and working on farms.
Barrel raced in rodeos.
HOBBIES
● Photography.
● Poetry.
● Volunteer Work.
● Sports (basketball, soccer, etc.).
● Environmental work.
● Working out.
● Playing and going on walks with our dog Bucky.
REFERENCES
Brian Horner, Chimacum Cafe
● Home Phone: 360-***-****
● Work Phone: 360-***-****
Jake Johnson, Marrowstone Island Shellfish
● Work Phone: 360-***-****
Sarah Hanke, Puget Sound Express
● Work Phone: 360-***-****
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