Alesia McAndrew
*** ******* ***** **, ****** GA, 30157
******.********@*****.*** 678-***-****
Experience
Account Manager, CDK Global May 2013 – June 2022
As the account manager for CDK’s Georgia customers my jobs was to maintain client satisfaction, by troubleshooting and problem solving with title and software issues. I installed scanners, trained clientele on the software, assisted with title auditing, help desk training, data entry, wrote reports on billing and inventory. Corresponded with clients via phone, email, zoom, and in-person meetings.
Assistant Manager, Cobb County Tag Office: June 1999 – May 2013
As the assistant manager for the Cobb County Tag Office, I supervised the mailroom, processed title applications, renewed registrations, and ran police reports on stolen registrations, researched mobile home taxes, collected and calculated taxes, processed big truck registrations, processed dealer registrations, researched new properties for tax districts, audited tills. In addition, I also assisted with the hiring, training, and termination of employees.
Education
General Educational Diploma (GED) - 1983
Skills
Effective time management skills
Ability to multitask
Team player
Problem-solving abilities
Proficient in Microsoft Word, Excel, and PowerPoint
Attention to detail
Punctuality
Strong work ethic
Notary Public
Data Entry
Professional appearance and demeanor