HR/Credentialing Coordinator

Jay Singh, PHR

Human Resources Professional

Cell: 916-***-**** Email: *******@*******.***

HIGHLIGHTS

•15+ years’ experience in Microsoft Office (Word, Excel, Outlook, Publisher, and PowerPoint)

•4.5 years of HR professional experience with increasing levels of HR knowledge/responsibility

•4 years of diverse project management experience in a high-demand administrative health center setting

•Strong, empathetic, and flexible written/oral communicator

•Creative and critical thinker with original solutions

•Additional previous administrative experience available upon request

CERTIFICATION

PHR, from HRCI (issued January 2021; expires December 2024)

EDUCATION

Purdue University, West Lafayette, IN

Bachelor of Arts, Criminology (GPA: 3.78/4), Class of 2014

Certificate of Entrepreneurship and Innovation (Dean’s List)

RELEVANT EXPERIENCE

Self Employed, Sacramento, CA

Career and Resume Coach: December 2021 – Present

Industry-specific guidance and personalized feedback to significantly improve client's odds of interviewing with companies

Provide key steps to strategize career trajectory while meeting client's salary needs

Motivate and lead clients to think of goals in short, medium, and long term

Work across industries as varied as Retail/Customer Service and Healthcare/Social Services to Technology, Entertainment, and Large-Scale Manufacturing

Administer and analyze assessments such as MBTI to spotlight client's unique values and KPI's and align them with relevant career paths

One Community Health, Sacrament0, CA

Credentialing/ HR Coordinator (promoted from Credentialing/HR Specialist: January 2019): July 2017 – December 2021

Lead recruitment for receptionists, and call center agents

Create a welcoming environment for new staff with excellent communication and organized onboarding

Provide support to the organization with verifications of employment, and reference checks/forms

Research, collect, report, and audit HR and medical licensing/CPR records to maintain HRIS data

Identify trends and lead measures to reduce provider onboarding time by 25%

Develop training materials and write standardized policies and procedures

One Community Health, Sacramento, CA

Patient Services Representative/(Pre-)Registration: June 2016 – July 2017

Greatly reduce waste in claims via weekly training and error tracking

Lead department in advanced knowledge of over 12+ complex health insurance plans

Specialize in insurance eligibility, and advise patients of benefits packages

Brainstorm and effectively resolve errors in interdepartmental communication

Contact this candidate