Medical Billing Customer Service
Resume:
KIMBERLY CARPENTER
P.O. BOX ** Yucca Valley, CA *2286 760-***-**** **********@*****.***
PROFESSIONAL PROFILE
Customer-service oriented professional with strong understanding of importance of accurate claims processing. Maintains attention to detail needed to review and correct errors and retain high levels of accuracy.
Academic Honors Recognition / Honor Roll.
Certificates: Medicare Fraud & Abuse: Prevention, Detection, and Reporting; Medicare Billing: 8371.
Typing Speed: 38 words per minute.
KEY QUALIFICATIONS
Medical Billing Medical Coding ICD-9-CM HCPCS CPT Introduction to ICD-10-CM Medical Terminology
Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway
Managed Care (HMO, PPO, and POS) Government Payers Third Party Payers Worker’s Compensation
Centers for Medicare and Medicaid CMS 1500 CMS 1450 (UB-04) Tricare
EOBs Payment Posting Revenue Cycle Management Scheduling Superbill
Insurance Verification Insurance Billing Procedures Insurance Claim Processing
Practice Management Medical Office Procedures Anatomy & Physiology
Co-Payments Deductibles Co-Insurance HIPAA Compliance
Reimbursement Methodologies Fee Schedules Outpatient / Physician Inpatient / Facility
EDUCATION
Ultimate Medical Academy
Medical Billing and Coding, 2015
Medical Billing and Coding Associates of Science Degree, 2016
Analyze and code surgical procedures and diagnosis using ICD-9-CM and CPT codes.
Collaborate across collection/billing departments to ensure billing related issues are resolved.
Maintenance of medical charts and electronic medical records (EMR/EHR) systems.
Verify insurance eligibility, and submit claims to various insurance companies electronically.
Pursuing National CPC-A Certification
Pursuing American Academy of Professional Coders (AAPC) Membership
*Pursuing Bachelor of Science Business Management*
MEDICAL WORK EXPERIENCE
Dr. Howard Levy, Primary Care Landers, CA 01/2007— 10/2007
Medical Front Office
Handled patient check in / checkout, maintained patient accounts, and optimized patient satisfaction.
Collected co-pays, scheduled appointments, and resubmitted Medicare claims for reconsideration of payment.
WORK EXPERIENCE
Quality Tile & Carpet Yucca Valley, Ca. 06/16/2021-Present
Receptionist
Answer phones, File, Customer Service, Order Materials, Accounts Payable & Receivables
Van Norman Audio & Visual Yucca Valley, CA 11/2014— 11/2015
Star Way Production Murrieta, CA 03/2014— 05/14/2018
Stagehand
Assist with video, sound, and light production.
Load and unload props and materials from trucks; set up lighting, props, and microphones
KC’s Snack Shack Landers, CA 01/2013 – 07/2014
Kim C’s Services Yucca Valley, CA 05/2006 – 02/2008
Business Owner
Coordinated company’s financial activities and business functions to maximize efficiency.
Ensured customers received highest level of customer service.
Managed staff, handled work schedules, and assigned specific duties.
Contact this candidate