******************@*****.***
Cell
** *****' experience in customer service, administrative and graphic design Computer literate: Word, Excel, Access, database, A+ Certification, Internet, email, familiar with PowerPoint
Displays excellent time management with high attention to detail Works effectively as a team member
Maintain patient confidentiality in accordance with regulations Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible
Professional known for making managerial decisions, using discretion and processing highly confidential information
Mar 2018 - Feb
2022
Customer Service
Progrexion/Lexington Law
Phoenix, AZ, United States
Took in and out calls from clients to address credit for repair of items,pulled all reports gave options on how to work on repairs May 2016 - Jun
2017
Customer Service
Dysis/USAA
Phoenix, AZ, United States
Reviewed final title work before closing, coordinated with other departments to insure accuracy of title
Apr 2014 - Jan
2016
Mortgage Claims
Cognizant Staffing
Phoenix, AZ, United States
Paid claims submitted by venders for payment of services following specified limits set, reached out to borrowers regarding tax bills, insurance claims and other escrow issues included all monies and services attached to the properties
Apr 2013 - Apr
2014
Customer Service
American Top Choice
Phoenix, AZ, United States
HARRIET WILLIAMS
Customer Service
Work Experience
Set up program for Veteran clients and their spouses for refinance, Assisted borrowers with the mortgage application processes including proper identification
Jul 2012 - Mar
2013
Customer Service
Wells Fargo
Phoenix, AZ, United States
Pulled and reviewed documents for underwriter to close mortgage processed and closed 50 to 60 mortgage loans in a 30 day period, verified and examined information and accuracy assembled and complied documents for loans closed, recorded application for loan and credit . May 2010 - Jun
2012
Customer Service
Precision Marketin
Phoenix, AZ, United States
Set up program for clients to refinance from home,asseted borrow with the mortgage application process including proper documentation.