Customer Service Addiction Counselor
Resume:
RHONDA KIRKPATRICK
P
E
******************@*****.***
A
Panorama City, CA
OBJECTIVE
To obtain a position where I can utilize my previous experience to help a company grow, and where the opportunity to grow within a company exists.
KEY SKILLS
NPI CERTIFIED- #168*******
CPR & AED CERTIFIED
ACTIVE GUARD CARD
TEAM PLAYER, LEADERSHIP
FAST LEARNER, EASILY ADAPTS
DEPENDABLE, REPSONSIBLE
PROBLEM-SOLVING, CRITICAL THINKING
COMMUNICATES WELL WITH OTHERS
EXPERIENCE
1996-2009
Substance Abuse & Addiction Counselor
Progressions, Woodland Hills, CA
Actively serviced a high-volume caseload of clients in the form of evaluations, assessments, treatment plans, and risk assessments.
Created a welcoming and safe environment for clients to receive domestic violence and substance abuse counseling.
Incorporated the principals of 12- step programs, such as Alcoholics Anonymous (AA).
Kept schedules for clients, helped them emotionally and psychologically, collaborating with the client’s other treatment options and with their friends and family.
Provides resource linkage and referral to other community agencies and services.
2007-2009
Waitress
Kings, Burbank, CA
Greeted customers and provided menus and utensils.
Provided excellent customer service to ensure that customers felt comfortable. .
Answered customer questions and concerns regarding menu items and upsold items on menu.
Took orders ensuring accuracy ans served meals and drinks.
Processed check for each table taking cash and credit payments.
2006-2008
Mentor
Sober College, Sherman Oaks, CA
Provided direct rehabilitative services to persons who have a substance use disorder and require residential supervision.
Completed and performed assessments of new clients to the program.
Implemented and monitored individual and group structured goal plans.
EDUCATION
Pierce College, Woodland Hills, CA
Associate of art’s - Counseling
Contact this candidate