receptionist customer service, management

Christine Jemmott

**** ********* **. *

Fort Myers, FL 33919

239-***-****

******@***********.***

Objective: I am seeking a part time position. My experience has been receptionist, administrative, business, medical, clerical, customer service, and teaching.

Experience: * American House - receptionist for an assisted living facility. I was responsible for directing calls to the appropriate sites which included medical concerns; also, customer service for the residents, 100% of the time.

* Lee County Schools – resource teacher. I was responsible for teaching reading and math to special education students. I increased levels by 40%, and successfully counselled 50% of the time.

* Walmart – customer service manager. I supervised cashiers and handled all customer service situations in store. I successfully supervised 100% of the time.

* Miracle Ear- receptionist, secretary. I was responsible for directing calls, coding of procedures, sales of hearing aids, setting up appointments, clerical duties, and customer service. Increased sales by 40%.

Education: Master’s in Special Education, Adelphi University, N.Y. 1985. Cumulative Average 3.9.

Associates in Medical Administration, Southwest FL College, Fort Myers, FL 2000. Cumulative Average 3.9.

15 credits – Master’s in Counselling, University of South FL. Tampa, FL

Skills: Computer, public speaking, behavioral analysis, autism experience, early childhood experience, basic skills in Spanish, the ability to organize quickly, developmental writing, liberal arts, phone skills, clerical, and productivity.

Volunteer Experience: Home Owner’s Association, Lee Memorial Hospital, and Harry Chapin Food Bank.

Special Awards: Elected to Who’s Who of Junior Colleges Most Likely to Succeed