Customer Service Banquet Server

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

TAMICA

TURNER

T

**** ********* **, *** *******, Louisiana 70118, 504-***-****, *******@*****.*** Certified nurse assistant offering expertise in vitals monitoring, mobility support, and overall wellness. Maintains patient comfort and improves quality of life with compassionate care and companionship. Proficient in EHR systems and proper charting procedures.

Upbeat and friendly food service professional offering top-notch customer service skills and expertise in banquet preparation, execution, and tear-down. Accustomed to working long hours with excellent multitasking abilities to meet needs of many guests. Proven abilities in managing fast-paced work for wide variety of business and personal gatherings.

Facilities walk-through Food preparation Time management Station restocking Table arrangements Dispatch communication Citation issuance Parking ordinance enforcement Vehicle maintenance Passenger transportation Patient care

Parking Enforcement Officer June 2015 - Current

City of New Orleans New Orleans, Louisiana

Identified hazardous conditions, such as missing traffic signals or signs, and reported to proper authorities for remediation.

Controlled traffic with use of barricades, temporary signs, and blocked meters. Located and cited vehicles in violation of parking codes. Front Office Receptionist February 2020 - Current

Rodent Control New Orleans, Louisiana

Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff. Kept appointments on schedule by letting staff know of arrivals and organizing supporting materials for one-on-one and group meetings.

Supported business operations by organizing pick-up and delivery of outgoing mail. Supported customers with prompt answers and personalized support for both callers and visitors. Greeted persons entering establishment, determined nature and purpose of visit, and provided directions to specific destinations.

Maintained office security standards, checking in guests and issuing badges. Mosquito field inspector February 2021 - Current

City of New Orleans New Orleans, Louisiana

Inspected materials against safety standards and legal requirements for particular facilities and installations. set up mosquito traps, put them out in the public. Rideshare Driver March 2018 - April 2020

T

lyft New Orleans, Louisiana

Provided bottled water and other conveniences to increase passenger comfort and satisfaction. Transported passengers throughout service area with focus on safety, courtesy, and timely transport. Kept vehicle clean, polished, and in prime operating condition. Assisted passengers to enter and exit vehicle, including holding umbrellas in wet weather. Made personable conversation with customers and provided info on local attractions and points-of-interest for out-of-town travelers.

Assisted passengers with wheelchairs or other mobility aids, properly securing equipment prior to departure. Maintained [Number]-star feedback rating across [Timeframe]. Regulated heating, lighting, and ventilating systems for passenger comfort. Maintained current vehicle license plates, inspection tags, and insurance cards and displayed as required. Lead Banquet Server May 2013 - July 2015

Global Staffing New Orleans, Louisiana

Prepared events by arranging tables and service for up to [Number] guests. Completed event breakdown and transported furniture and equipment to vans or storage areas. Supported efficient banquet flow by setting up and manning beverage stations. Maintained adherence to safe food handling and sanitation practices. Fostered memorable guest experiences with commitment to service and attention to quality. Supported efficiency by reporting low-stock supplies and replenishing banquet stations. Observed all safety protocols when operating kitchen equipment such as carving tools and electric mixers. Represented company with tidy and organized appearance and professional demeanor. Delivered superior guest service by proactively anticipating guest needs. Monitored supply use and waste to control inventory and reduce hazards. Certified Nursing Assistant October 2015 - March 2019 Hugs and Kisses New Orleans, Louisiana

Maximized patient comfort by keeping rooms clean and consistently meeting individual needs. Maintained safety standards with proper handling and disposal of biomedical waste. Improved patient quality of life by assisting with daily living activities. Documented actions, vitals, and orders in [Software]. Handled non-medical patient care activities, including laundry, food preparation, and room cleaning. Kept patients clean, dry, and properly cared for under direction of registered nurses. Helped patients with limited mental and physical capacity handle daily living tasks such as feeding and grooming.

Minimized infection risk to staff and patients, cleaning and sanitizing rooms, equipment and tools. Deli Attendant August 2011 - June 2013

Rouses Supermarket New Orleans, Louisiana

Supported superior customer service by welcoming customers and answering menu and product questions. Offered product samples to promote featured items and drive sales. Weighed, prepared, and packaged deli meats, side dishes, and sandwiches according to established recipes and standards.

Communicated with customers to assess needs and make product recommendations. Kept store shelves, racks and bins presentable with frequent resets. Maintained customer satisfaction, quickly resolving issues and offering expert assistance. EDUCATION

Delgado Community College, New Orleans, Louisiana

Warren Easton High School, New Orleans, La May 2009

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