William M. Elam
*** ******* ******* ***** *******, Georgia 470-***-**** ***********@*****.***
Self-starting professional with over 19 years of experience
Supervisory skills
Customer service experience
Ability to safely handle loading and unloading equipment
Efficient accounting skills
Data entry skills
Hardworking and Reliable
Experience with heavy machinery
Effective problem-solving, analytical and time management skills
Commitment to work under pressure within specified deadlines
Focuses on solutions, rather than problems
Experience
Ahold eCommerce (AES), New York, NY
Ambassador May 2005-Present
Deliver a wide variety of items to different addresses and through different routes.
Plan and follow route and time schedule.
Load, unload, prepare, inspect and operate delivery vehicle.
Request feedback on provided services and resolve clients’ complaints.
Collect payments.
Inform customers on new products and services.
Complete logs and reports.
Follow DOT regulations and safety standards.
KB Toys, Yonkers, NY
Overnight Stock Manager 2000-2005
Unpacked and distributed various items to designated areas.
Setup and organized displays.
Held responsibility for quality control of products and goods in store and made sure they are undamaged.
Maintained accurate records or materials received and stocked in store.
Maintained the work environment cleaned and maintained tools and equipment used for unloading and loading the goods.
Continuous lifting and stacking packages.
Supervising teammates work and performance on all orders.
Coconut Music Store, Hartsdale, NY
Assistant Manager 1999-2000
Effectively leading a team of subordinates and managing all departments of the store.
Looking into the sales and revenue generation of the store.
Delegating and assigning tasks and ensuring the timely completion of the same.
Maintaining and overseeing inventory records and ensuring timely replenishment of store supplies.
Making evaluation and sales reports.
Organizing orientation and other training activities for employees.
Maintaining product quality and standards of the store.
Education:
Gorton High School, Yonkers, NY- High School Diploma and Certificate in Construction and Facilities Management
volunteer: American Red Cross - Greenwich Chapter 2000-2008
Skills: Skills: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook