Customer Service Assistant Manager
Resume:
Cynthia Torres
Harlingen, TX *****
************@*****.***
Work Experience
Community Director
HomeSpring Residential - San Benito, TX
July 2020 to Present
• Monthly Rent Posting, bank deposits, Monthly reports.
• Demonstrate Administers daily functioning of properties Inspects sites regularly to ensure compliance with organizational established policies, safety measures and quality standards.
• Manages financial operations of various properties
• Complete and manage reports and manage all financial transactions related to the property as directed by the area manager.
• Analyzes and calculates all essential information required, such as property taxes, building's physical condition and area population
Community Manager
UAG
April 2018 to July 2020
• Monthly Rent Posting, bank deposits, Monthly reports.
• Demonstrate Administers daily functioning of properties Inspects sites regularly to ensure compliance with organizational established policies, safety measures and quality standards.
• Manages financial operations of various properties
• Complete and manage reports and manage all financial transactions related to the property as directed by the area manager.
• Analyzes and calculates all essential information required, such as property taxes, building's physical condition and area population
Community Manager
INDIO MANAGEMENT
November 2017 to April 2018
• Administers daily functioning of property.
• Post rent payments and prepare bank deposits as well as follow up on collections, post 3-days notices and late fees.
• Utilize property management software to perform daily activities and track property cash flow
• Accountable for the daily administration, maintenance and full occupancy of the community. Community Manager, Devonshire Asset Management
Devonshire Asset management - Dallas, TX
April 2017 to November 2017
• Administers daily functioning of property.
• Post rent payments and prepare bank deposits as well as follow up on collections, post 3-days notices and late fees.
• Utilize property management software to perform daily activities and track property cash flow
• Accountable for the daily administration, maintenance and full occupancy of the community. Community Manager
Quadco Management Solutions
April 2016 to April 2017
• Demonstrate Administers daily functioning of properties Inspects sites regularly to ensure compliance with organizational established policies, safety measures and quality standards.
• Manages financial operations of various properties
• Complete and manage reports and manage all financial transactions related to the property as directed by the area manager.
• Analyzes and calculates all essential information required, such as property taxes, building's physical condition and area population
Community Manager
Devonshire Asset Management
October 2003 to April 2016
• Managed financial departments with responsibility for budgets, forecasting, payroll, AP and AR.
• Ensured compliance with accounting deadlines. Prepared company accounts and tax returns for audit.
• Supervised the completion of all daily, weekly and monthly reports, market survey, month-end closeout and attended required meetings, training seminars and workshops.
• Efficiently supervised on-site maintenance staff and contractual workers. Community Manager
Miles Properties
September 2001 to October 2003
• Planned and implemented periodic financial tasks in an organized manner; such as collection of monthly rents/wages/recoveries etc.
• Created and submitted monthly owner statement reports, property cash management detail reports.
• Managed daily operations, increased income with value-add items
• Expedite property reports and information within an expected time frame Assistant Manager/ Community Manager
Hartex Property Group
September 1998 to August 2001
• Assist management company and asset manager during property transitioning
• Assist the manager with the general administration of the property and performing related management functions with the daily operations of the apartment community.
• Preparing budgets for senior managers/ Owners, hiring, training and supervising staff.
• Monitoring and enforcing the terms of all lease agreements. Education
diploma
Harlingen High School
1992
Skills
• Strong leadership skills and extensive supervisory experience with scheduling, organizing and coordinating various aspects of daily operations.
• Outstanding communicator who embraces new ideas and has the ability to clearly convey information in both written and verbal form.
• Qualities of being caring, patient and reliable, a man of integrity, loyalty and dependability, who will help produce exceptional service that will positively impact the company.
• Excellent time management and ability to multi-task independently or within a team structure to achieve effective workload for company and departmental goals.
• Proven ability to work successfully in any environment setting as a team and in adverse conditions.
• Proficient in Microsoft Office software
• Proficient in Programing software.
• Property Management
• Accounts Payable
• accounting
• Yardi
• Customer Service
• Microsoft Word
• Management
• Marketing
• Office Management
• Onesite
• Real Estate
• Word
• credit
• Excel
• Payroll
• Tax Experience
• Asset Management
• Budgeting
• Fair Housing Regulations
• Microsoft Outlook
• Section 8
• Communication skills
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