Content Writer Social Media
Resume:
ANEEQAH
MOOSA
e-Learning and Content Developer
EXPERIENCE
Spark Health Africa
Learning and Networking Administrator
July 2021 - October 2021 (4 months)
City of Johannesburg, Gauteng, South Africa
Demonstrate experience with
WordPress and Learn Dash or a
comparable LMS
Coordinate online learning
projects, courses, webinars and
online learning events
Translate content into engaging
digital media Website
Administration
Develop and document policies as
needed to establish consistent use
of the platform
Provide LMS support to internal
and external Subject Matter
Experts (SMEs)
Train staff on the basic use of the
LMS self-serve functionalities such
as reporting, development and
delegation of competency
assessments
Critical Competencies
Detail-oriented e-Learning and content
developer with a passion for creating
interactive, engaging and effective
learning materials and courses. Seeking
to add value to any organization with
my learning technology skills, technical
skills, project management skills and
ability to learn new programmes and
procedures all while upkeeping my
position.
Support the development of e-
Learning modules with SMEs (using
Articulate 360)
Onboard and support
members/learners to access the
platform and troubleshoot
emergent problems with member
access
Develop participation, knowledge
growth and retention reports that are
concise, intuitive that are able to yield
actionable recommendations on future
improvements to content management,
workflow processes, and user adoption
EXPERIENCE
Info-Load
e-Learning Developer
May 2020 - April 2021 (1 Year)
City of Johannesburg, Gauteng, South Africa
Critical Competencies
Gather information and course
elements from subject matter
experts, internal departments,
research institutions
Develop and design learning
material, coordinate and review
the content at hand all whilst
incorporating current technology,
Learning Management Systems
(LMS) and presentations in
developing specific e-learning
curricula
Articulate 360 Suite Infographics
creation Animator Animaker &
PowToon’s
Create engaging learning activities
and courses that enhance knowledge
retention and transfer Visualize
instructional graphics, the user
interface and its finished product.
Build supporting material/media
(audio, video, simulations, games etc.)
Decide on the criteria used to judge
the learner's performance and
develop assessment instruments
Maintain and report on project
documentation and progress through
the establishment of course folders
and content planners
EXPERIENCE
The Creative Counsel
Content Developer & Axonify Administrator
May 2019 - June 2020 (1 year 2 Months)
City of Johannesburg, Gauteng, South Africa
Critical Competencies
Creation of a variety of training
topics such as mental health, stress
in the workplace, company systems
and procedures, product
knowledge etc.
Redesigning online courses,
developing new courses or
curriculums and creating training
materials, such as teaching
manuals and student guides.
Developing and analysis of learner
reports which provide feedback on
the efficiency of the training.
General Administration & Support
Providing a support function to the
Growth Academy on all support
queries. This includes:
Actioning tickets from the Growth
Academy inbox for Axonify within
24 hours.
Tickets includes but ae not limited to:
user add-on’s, drop-ff’s, password
resets log in assistance, trouble
shooting and providing feedback on
all users who logged the relevant
tickets.
Daily add-on & drop off extracts,
completing the relevant actions and
providing feedback to the field teams
on actions taken.
Contacting non participating
candidates to understand reasons for
not participating.
Analysing the tickets received and
providing a weekly tracker of the
tickets received & completed, turn
around times of tickets received &
completed.
Escalation of unresolved tickets
within 24 hours of receipt to line
manager.
Develop knowledge assessments.
Assessing whether learning objectives
and outcomes were met during
training sessions.
EXPERIENCE
The South African Broadcasting Corporation
Digital News Intern
December 2017
City of Johannesburg, Gauteng, South Africa
Critical Competencies
Assist the editor with publications on
various social media platforms.
Pitch new ideas and support the
implementation and follow-through of
those ideas.
Proofread and edit new pieces to
improve its contents
Suggest and apply new headlines
Assist in research and verifying of
facts
Meet daily dealines
Compiling news and public interest
stories for publishing on the SABC blog,
Twitter feed, official website as well as
the Facebook page.
Plan, organizae, edit, and review
materials for publication to attract the
interests of viewers.
EXPERIENCE
Homify
Freelance Online Content Writer
September 2017 - November 2019
City of Johannesburg, Gauteng, South Africa
Critical Competencies
Write articles and posts that
contribute towards the
development of strategies that
increase reader engagement.
Conducting in-depth research on
industry-related topics
in order to develop original
content.
Developing content for blogs,
articles, product descriptions,
social media, and the company
website.
Produce relevant content interior
design and architecture website with
a blog. Creating content that is
specifically crafted to capture the
attention of a particular target
audience.
Assisting the marketing team in
developing content for advertising
campaigns.
Proofreading content for errors
and inconsistencies.
Editing and polishing existing
content to improve readability.
Conducting keyword research and
using SEO best practices to
increase traffic to the company
website.
Creating compelling headlines and
body copy that will capture the
attention of the target audience.
Identifying customers’ needs and
recommending new content to
address gaps in the company's
current content.
LEARNING TECHNOLOGY &
TECHNICAL SKILLS
EXPERIENCE
CONTACT
Axonify
Articulate 360 Suite
Adobe Captivate
Learn Dash
Word Press
*************@*****.***
***.*************@******.***
aneeqahmoosa1.wixsite.com/website
Gauteng, South Africa
In order to conceptualize, develop and
deliver impactful learning solutions that
meet the client’s expectations, employing
the latest learning technologies and
technical tools is a must. The following is
used to achieve this:
Monday.com
Microsoft Office
PROJECT MANAGEMENT
SKILLS
Able to take on project management
aspects throughout all aspects of course
development by utilizing interpersonal
skills, organizational skills and abilities,
and a deadline-driven focus.
In an attempt to be mindful and meet
client objectives, the use of project
management software’s and tools is
absolutely necessary. Software’s & tools
used:
ASPIRATIONS &
CONCLUDING REMARKS
Being able to employ my skills and
talents, education and experience, I am
to enhance any organization’s learning
goals to better their staff, clients and
output. Although achieving business goal’s
are important, organization’s must not
lose sight of how they get there – through
creativity, dedication and smart learning
tools.
My personal goals in the instructional
design and e-Learning industry is just
beginning. I aim to further my career by
gaining 1-2 more years of experience in a
working environment whilst studying
towards a Bachelor’s Degree in
Instructional Design as well as
accompanying qualifications in training,
digital design and graphic design.
Thereafter, I wish to ultimately open my
own digital learning and training
company with services such as:
In-classroom and virtual training
solutions
e-Learning course planning,
development and management
Learning Management System
administration and maintenance,
and more.
Contact this candidate