Ahmed Shaban Mohamed

Mobile: +971-**-****-***

Mobile: +20-122-***-****

E-Mail: adsg1l@r.postjobfree.com

Executive Profile:

A Service Operation Management & Project Management professional with over 25 years’ experience.

Proficient in Project Management of Telecom, Electronics, IT in all Wireless, Wire-Line fields within Multi-National Large and Medium size Corporations (Benya, DLE, Midis, Ciena, ADC-Tyco, Motorola, SIEMENS, HOI/ASTE & Lucent Technologies) serving Operators and working with Channel partners across the Middle East and Africa Region.

Areas of Expertise:

Project Management process; starting from Initiation, Planning, Execution & Controlling till Close-Out, with strong experience with Fast Track Projects (FTK & EPC).

PMO supports the business requirements that define & maintain Projects Governor Standards including Monitor & Improve Projects Performance.

Strong knowledge of eTOM & ITIL process: Starting from Service Strategy, Service Design, Service Transition, Service Operation till Continual Service Improvements.

Network Operations and Managed Service Techniques & Spare Management including RMA.

PMO Management including all projects Process, Financials, Risks & Documentation.

Network Deployment & Projects Implementations Techniques.

OSS & NMS Software implementation & Upgrade and Mobile Application (BRD, SRS, UX & Front / Backend).

Service Sales Management and Bids & Proposal Management.

Procurement Process management; Define Bench Market references, Suppliers Evaluation, Pricing Analysis & Structure Comparison, Suppliers negotiations, Suppliers Selection and Performance Evaluations.

Legal & Contract Management; Define Customers and Subcontractors SLAs and, Ensure KPIs are met.

Project Management from deployment to on-going operations.

Key Projects Accomplishment:

Project Execution & Implementation:

Benya – Fiber Misr ICT >>> Military (Kayan), Public & Government and Disaster Recovery Data-Centers.

Benya – Fiber Misr ICT >>> MOE Governmental Schools Networking.

Benya – Fiber Misr ICT >>> Telecom Tower Sharing (TowerCo - Mobi-Tower).

DLE - GSA-KSA >>> Ad’Daryiah Festival Season Event Deployment.

Midis - UAE >>> AUH & DXB Khazina Data Centers.

Bin-Landen – BTAT KSA >>> Haram Makkey Sound System PMO Management.

Ciena-UAE-Army NGN Network Expansion.

Ciena-Sub-Marine Telecom Egypt Network Expansion.

ADC-DU UAE >>> IBS Network Projects (2008-2011).

ADC-STC KSA >>> FTK IBS Network Projects (King A.Azziz Waqqaff & Hajj / Jamarate Bridge).

ADC-Zain KSA >>> FTK IBS Network Project (King A.Azziz Waqqaff).

ADC-Watania Kuwait >>> IBS Network Projects (Watania & Viva).

ADC-Libyania Libya IBS Network Project.

Motorola Mobily-KSA >>> FTK Green Field GSM Network Project (L0, L+1 & L+2).

Motorola Zain-KSA >>> FTK Green Field GSM Network Project (2007-2008).

Motorola Zain-Iraq >>> Network Expansion Project (2006-2007).

Motorola Zain-Kuwait >>> 3G Network Expansion Project (2006-2007).

SIEMENS-Telenore Pakistan >>> FTK Green Field GSM Network Project (Startup Launching Phase).

Lucent Technologies-Telecom Egypt >>> FTK Switching Golden Pyramid & Analog Switching Modernization.

Network Operation & Managed Service:

Ciena- UAE-Army NGN Network Operation & Maintenance.

Ciena-IPTC Iraq NGN Network Repair & Re-Operation.

ADC-DU UAE >>> Support service Project (2010 -2011).

ADC-Zain-Saudi KSA >>> Hajj Support Project (2010 – 2012).

Motorola-Zain Iraq >>> Managed service projects (2007-2008).

Motorola-Zain Kuwait >>> Support service projects (2006-2008).

Motorola-Mobily KSA >>> EOT projects (L0, L+1 & L+2 phases).

SIEMENS-Telenore Pakistan >>> Build & Operate GSM Network project.

Work Experience:

Freelance Professional Sales & Service Consultant Jun ’15 to Present

Providing Professional Service Sales and Service Project & Operation Management Consultancy; including Business case, Budget, Pricing strategy, company profiling, Procurement and Operational processes

Providing Technical coach & Lead skills development plans to improve the overall quality of the Company Organization human Asset.

Customers & Projects:

Benya / Fiber Misr ICT Egypt Program Management Director Jun20 - Aug22

DLE-GSA KSA Ad’Daryiah Season Event Deployment & Operation

2i - Integrated Industries - Midis UAE & GCC Sales & Project Management Director Apr18 - May19

Khazna Data Center, Dubai Mall, RECO-Oman

Tawasol Telecom UAE, Oman & Egypt Business Consultant & Service Sales.

BATAT - Bin-Laden Group KSA Haram Sound System PMO Consultancy.

Applied Construction Company KSA Ben-Ladin - King Abdullah Financial District.

Al-Motawa KSA Sales & Project Management Consultant.

Pullman Electric Egypt Business & Sales Consultant

Regional Customer Services Manager: Ciena (www.ciena.com/) Nov ’12 to May ‘15

Leading the Services Pre-Sales, Delivery, Project Management & Operations for Channel Partners within MEA:

Bids, Proposals & Services Sales Support Management:

oManage the full bidding lifecycle for opportunities covering Costing, Pricing, SoW, PIP, SC, RM & Resource Planning while working with regional sales teams to grow Ciena’s Channel business.

oProvide consultative support to sales teams in creating new opportunities for CIENA while addressing end customer pain points in transmission and backhauling.

Project Management Responsibilities:

oForecast & Manage Orders Booking, Revenue Recognitions and Cash Collection.

oEstablish project management systems and monitor the overall progress, Cost and Quality of the projects.

oResponsible for all PMO activities including all projects Process, Financials, Risks & Documentation.

oManage the relationship with the Channel Partners and conduct periodic business reviews.

oLead the project team including target setting and project performance management.

oProcurement Management; Responsible for all 3rd party Procurement including Manpower, Services & 3rd Party Materials.

oLogistics Management; Coordinate with Ordering team and Delivery shipment Schedule.

End User Clients:

UAE-Army, ITPC–Iraq, Zain–Kuwait, KOC-Kuwait, Telecom Egypt, MTN-Uganda.

Achievements:

oSupported closing of the NGN network Expansion project with UAE-Army & Channel Partner for $15M.

oAchieved Project margin improvement thru negotiation and scope optimization leading to overall improvements in the P&L (UAE-Army)

oCash collection of projects within target despite all difficulties in the industry.

Regional Service Sales & Operation Manager: ADC-Tyco (TE) (www.adc.com) Jan ‘08 to Oct ‘12

Responsible for the Services Sales & Service Delivery (Project & Operations Management) within MEA:

Operations & Business Consulting:

oCreate Services opportunities pipeline for Wireless solutions including Managed service, FLM, TAC Support and Repair & Return.

oSupporting Account Teams on Bidding and Developing Service Opportunities.

Project Management Responsibilities:

oLead the relationship with Client executives and conducting periodic executive level reviews.

oEstablish project management systems and projects support (Jamarat & King A. Aziz Waqaf).

oResponsible for project organization, managing financial performance in accordance with the projects triple constraints while adhering to the quality standards.

oManage the Procurement & Logistics functions of the projects including vendor management.

oFollow-up with Finance team for customer invoicing & Cash Collection.

Clients included:

Du-UAE, STC-KSA, Wataniya-Kuwait, Viva - STC Kuwait, El-Madar-Libya & Zain-KSA

Achievements:

oWin: Expansions with STC Jamarat-Hajj project (2008, 2009 & 2010) & STC-King A.Aziz Waqqaff IBS Project. ($10M+)

oWin: In-Building Solution supply and build project with Du for the Jumeirah Beach Residence ($15M).

Regional Procurement Manager: Motorola Ltd Jan ‘05 to Dec ‘07

Responsible of Mobily (KSA) and Zain Key Accounts within the Middle East Region

Procurement & Supply Chain Management

oIdentified Market Cost Benchmarks, sourced potential suppliers and created RFQ’s for Equipment/Service contracts considering Technical, Commercial, Logistics & Legal Requirements.

oWorked with Account teams supporting Client bids by providing Costing, Pricing, PIP, SoW, SC, RM, Resource Planning, technical specifications for the Offers.

oChange orders: Manage the change order Change orders: Manage the change order process from creation of the work orders, detailing the cost impact and supporting account/program team for Customer Negotiations.

Projects Included:

oZain (MTC) Key Account Expansion $150M

oKSA 3rd License Network Build - Zain Network $250M

oKSA 2nd License - Mobily Network Build $350M

oOther Projects: Bahrain WiMAX project, Etisalat UAE Project – (IBS).

Achievement:

oAchieve margin improvement thru negotiation and scope optimization leading to overall improvements in the P&L. (Example: cost savings on one project exceeded $18M).

Deputy Projects Manager: HOI/ASTE Jan ‘02 to Dec ‘04

Projects:

oPre-Phase study for Telecom Egypt 3rd operator with SIEMENS.

oImplementation for Telecom Egypt 3rd operator trial sites with SIEMENS.

oPre-phase study for Algeria PTT GSM network.

oImplementation for Telecom Egypt CDMA project (TSSB3) with Motorola.

oImplementation many Towers for Telecom Egypt TRX Department.

International Assignments:

oElectro-Mechanical & Construction Manager: SIEMENS – Pakistan for Telenor GSM Network Project.

oSales Consultant-Acquisition Manager: SIEMENS – Oman for Oman Second Operator (Nawras).

Site Supervisor: Lucent Technologies Nov ‘98 to Dec ‘01

Projects:

oSwitching Projects: GPII Project, Modernization Project, Switching Project.

oWireless projects: SWING network wireless power equipment studies.

Field Engineer: Shaker Consultancy Group (CONISYS) Nov ‘97 to Oct ‘98

Field Engineer: Metito Jul ‘96 to Oct ‘97

Education:

Master`s Certificate in Project Management from Houston University, USA: Dec ‘07

Bachelors of Science Degree in Communication & Electronics Engineering: Menufiya University, Egypt: May ‘96

Personal Data:

Nationality : Egyptian.

UAE Visa : UAE Employment Visa (Transferable)

Marital status : Married with two children

Birth date : 25 October 1972.

Driving License : Valid (UAE, Saudi & Egypt)

Languages : Arabic and English

Member of Society of Engineers – UAE & Saudi

Member of Egypt Syndicate of Engineers

Training Record & References are available upon request

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