Medical Assistant Front Desk
Resume:
Michele Cotillo
Levittown, NY *****
Summary:
Well-trained Medical Assistant with proven expertise in organizing efficient medical office environments and assisting with diagnostic efforts for patients. Collect specimens, conduct basic assessments and monitor vitals to help physicians diagnose and treat various ailments.
WORK EXPERIENCE:
Jan 2010-July 2019 Dr.John Sawicki Manhasset, NY
Medical Receptionist
Answered more than 80 incoming calls per day to provide office information and transfer calls to desired personal.
Interviewed patients to collect medical information and insurance details.
Compiled paperwork, including charts, reports and correspondence into computer programs.
Scheduled and confirmed patient appointments for consultation services in a busy Psychiatry office with two providers.
Pleasantly greeted each patient and informed patients of financial responsibilities prior to rendering services.
Entered patient information demographic and health history into the system to ensure that all records were up-to-date
Prepared prescriptions for the doctors so they may review and sign.
Communicated with all staff, including physicians.
Took messages from patients and promptly relayed to appropriate staff or physician.
Processed prior authorizations giving patient's medical diagnosis and medication history and side effects when insurance companies wouldn't cover cost of medications. Notified pharmacies and patients or patient's parents of insurance decisions.
Oct 1996-Aug 2004 Ultrasound Diagnostic School New York, NY
Director of Career Services
Preceded HR processes including, cold calling, booking interviews, conducting hiring activities and interviews.
Conducted workshops which resulted in preparing students for interviews and obtaining a job. Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.
Updated new employee packages, training materials, benefits.
Sorted job applications of candidates and recommended individuals for key positions.
Conducted employment verification and investigations.
Jul 1992-Nov 2007 Central Park Medical Group New York, NY
Medical Assistant and Receptionist
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies, controlling patient flow, collecting payments.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Recorded vital signs and medical history for patients. Performed routine tests such as urine dip stick, vision and hearing tests.
Assisted physicians by preparing patients for procedures, including but not limited to EKG's, phlebotomy, glucose testing and pulmonary function tests.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Kept facility stocked with necessary supplies, equipment and instruments.
Cleaned, restocked and prepared exam rooms and medical equipment.
EDUCATION AND TRAINING:
OCT 1996 Ultrasound Diagnostics School New York, NY
Certificate For Ultrasound Technician
JUNE 1992 Mandel Medical School New York, NY
Certificate for Medical Assistant
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