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Customer Service Apparel Associate

Location:
Birmingham, AL
Posted:
September 05, 2022

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Resume:

Shundria Jones

Security Officer

Hueytown, AL ***23

adsfzr@r.postjobfree.com

+1-205-***-****

Authorized to work in the US for any employer

Work Experience

Security Officer

The COGAR Group, Ltd. - Birmingham, AL

May 2022 to Present

I secure the ER at the Veterans Affairs.

Security Officer

Allied Universal - Birmingham, AL

October 2021 to May 2022

I secure the fed ex distribution site

Apparel Associate

Walmart - Bessemer, AL

September 2021 to October 2021

I fold,zone,sort,and process all apparel in the Walmart store. Security Officer

Dynamic Security Services - Homewood, AL

July 2021 to September 2021

I secure the UPS distribution center.

Child Care Worker

Tiny Toes Daycare - Bessemer, AL

May 2021 to June 2021

I am a child care worker and also do cleaning while at the daycare. Delivery Driver

DoorDash - Bessemer, AL

April 2021 to April 2021

Pick up and delivery food to customers location.

Online Grocery Pickup

Walmart Supercenter - Hoover, AL

October 2020 to November 2020

I worked online grocery pickup, also I was a personal shopper. I also did staging. Nanny/Babysitter

Care.com - Hueytown, AL

December 2019 to March 2020

I was a nanny, I cleaned and cooked and took care of a child. Education

Associate in Medical Billing and Coding

Herzing University-Birmingham - Birmingham, AL

June 2020 to Present

High school diploma in Diploma

Gunn Christian Academy - Birmingham, AL

November 2016 to May 2017

Skills

• English

• Nannying

• Babysitting

• Childcare

• Cooking

• Driving

• Customer service

• Toddler Care

• Typing

• Communication skills

• Caregiving

• Cleaning

• Security

• Infant Care

• Commercial driving

• Delivery driver experience

• Computer skills

Certifications and Licenses

Security Officer

August 2021 to January 2023

Unarmed Officer

Guard Card

August 2021 to January 2023

Unarmed Officer

Firearms License

Driver's License

Non-CDL Class C

Assessments

Retail Customer Service — Completed

May 2019

Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Completed

Data Entry — Proficient

July 2019

Entering data quickly and accurately.

Full results: Proficient

Receptionist — Familiar

July 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Customer Focus & Orientation — Familiar

July 2019

Responding to customer situations with sensitivity. Full results: Familiar

Food Safety — Completed

July 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Completed

Call Center Customer Service — Completed

July 2019

Applying customer service skills in a call center setting. Full results: Completed

Medical Billing — Completed

July 2019

Understanding the procedures and forms used for medical billing. Full results: Completed

Customer service — Familiar

January 2021

Identifying and resolving common customer issues

Full results: Familiar

Clinical judgment — Completed

May 2020

Assessing a patient's condition and implementing the appropriate medical intervention. Full results: Completed

Customer focus & orientation — Familiar

May 2020

Responding to customer situations with sensitivity Full results: Familiar

Call center customer service — Completed

October 2020

Applying customer service skills in a call center setting Full results: Completed

Cashier skills — Completed

October 2020

Counting cash, processing transactions, following written procedures, and attending to details Full results: Completed

Verbal communication — Completed

January 2021

Speaking clearly, correctly, and concisely

Full results: Completed

Sales skills — Completed

January 2021

Influencing and negotiating with customers

Full results: Completed

Security guard skills — Proficient

June 2021

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Customer service — Familiar

July 2021

Identifying and resolving common customer issues

Full results: Familiar

Customer focus & orientation — Familiar

June 2021

Responding to customer situations with sensitivity Full results: Familiar

Security guard skills — Proficient

June 2021

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Work style: Reliability — Proficient

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Call center customer service — Proficient

July 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Cashier skills — Completed

July 2021

Counting cash, processing transactions, following written procedures, and attending to details Full results: Completed

Scheduling — Completed

September 2021

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate