Customer Service Apparel Associate
Resume:
Shundria Jones
Security Officer
Hueytown, AL ***23
**********************@*****.***
Authorized to work in the US for any employer
Work Experience
Security Officer
The COGAR Group, Ltd. - Birmingham, AL
May 2022 to Present
I secure the ER at the Veterans Affairs.
Security Officer
Allied Universal - Birmingham, AL
October 2021 to May 2022
I secure the fed ex distribution site
Apparel Associate
Walmart - Bessemer, AL
September 2021 to October 2021
I fold,zone,sort,and process all apparel in the Walmart store. Security Officer
Dynamic Security Services - Homewood, AL
July 2021 to September 2021
I secure the UPS distribution center.
Child Care Worker
Tiny Toes Daycare - Bessemer, AL
May 2021 to June 2021
I am a child care worker and also do cleaning while at the daycare. Delivery Driver
DoorDash - Bessemer, AL
April 2021 to April 2021
Pick up and delivery food to customers location.
Online Grocery Pickup
Walmart Supercenter - Hoover, AL
October 2020 to November 2020
I worked online grocery pickup, also I was a personal shopper. I also did staging. Nanny/Babysitter
Care.com - Hueytown, AL
December 2019 to March 2020
I was a nanny, I cleaned and cooked and took care of a child. Education
Associate in Medical Billing and Coding
Herzing University-Birmingham - Birmingham, AL
June 2020 to Present
High school diploma in Diploma
Gunn Christian Academy - Birmingham, AL
November 2016 to May 2017
Skills
• English
• Nannying
• Babysitting
• Childcare
• Cooking
• Driving
• Customer service
• Toddler Care
• Typing
• Communication skills
• Caregiving
• Cleaning
• Security
• Infant Care
• Commercial driving
• Delivery driver experience
• Computer skills
Certifications and Licenses
Security Officer
August 2021 to January 2023
Unarmed Officer
Guard Card
August 2021 to January 2023
Unarmed Officer
Firearms License
Driver's License
Non-CDL Class C
Assessments
Retail Customer Service — Completed
May 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Completed
Data Entry — Proficient
July 2019
Entering data quickly and accurately.
Full results: Proficient
Receptionist — Familiar
July 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Customer Focus & Orientation — Familiar
July 2019
Responding to customer situations with sensitivity. Full results: Familiar
Food Safety — Completed
July 2019
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Completed
Call Center Customer Service — Completed
July 2019
Applying customer service skills in a call center setting. Full results: Completed
Medical Billing — Completed
July 2019
Understanding the procedures and forms used for medical billing. Full results: Completed
Customer service — Familiar
January 2021
Identifying and resolving common customer issues
Full results: Familiar
Clinical judgment — Completed
May 2020
Assessing a patient's condition and implementing the appropriate medical intervention. Full results: Completed
Customer focus & orientation — Familiar
May 2020
Responding to customer situations with sensitivity Full results: Familiar
Call center customer service — Completed
October 2020
Applying customer service skills in a call center setting Full results: Completed
Cashier skills — Completed
October 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Completed
Verbal communication — Completed
January 2021
Speaking clearly, correctly, and concisely
Full results: Completed
Sales skills — Completed
January 2021
Influencing and negotiating with customers
Full results: Completed
Security guard skills — Proficient
June 2021
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Customer service — Familiar
July 2021
Identifying and resolving common customer issues
Full results: Familiar
Customer focus & orientation — Familiar
June 2021
Responding to customer situations with sensitivity Full results: Familiar
Security guard skills — Proficient
June 2021
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Call center customer service — Proficient
July 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Cashier skills — Completed
July 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Completed
Scheduling — Completed
September 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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